For any hotelier, having a website that represents the best their hotel can offer to guests is a dream. The challenge, as Thelma Gray, owner of Cowra Country Gardens Motor Inn, faced, is that many of those hoteliers lack the staff and budget to have a world-class hotel website created – let alone maintained. The… Read more »
SiteMinder Case Studies
We are driven by customer success.
With SiteMinder, rooms are booked, inventory is updated, margins are maximised and hoteliers tend to guests, not technology.
But don’t just take our word for it. Read these case studies to see how our products have helped our hotel customers, from all around the world, over the years.
For more information or to try our solutions today, contact us here.
A part of the Global Premium Hotels brand, Fragrance Hotels is Singapore’s second largest budget hotel chain with 21 properties and more than 1,200 rooms. Since 1998, it has offered affordable quality accommodation to travellers with the goal of providing “smart comfort”. In late 2015, Fragrance Hotels said it had seen a 40% rise in… Read more »
Pegasus Apart’Hotels is a 4-star hotel with a great range of facilities and 278 self-contained apartments in the heart of cosmopolitan Melbourne, Australia. Offering guests easy access to shopping and entertainment precincts, and full-sized functional offices within its SoHo suites, Pegasus appeals to both the business and leisure traveller alike. Realising the potential for increased… Read more »
Valentin Hotels offer luxurious stays in some of the world’s most exotic destinations. Located on the Spanish islands of Mallorca and Menorca as well as on the beaches of Cuba and Mexico, Valentin Hotels provide guests with beautiful pools, delicious cocktails and fabulous sunshine. A group of 11 hotels, all offering the classic beach holiday… Read more »
Lagoon Beach Hotel in South Africa is situated near Cape Town’s business district and features exquisite views of the iconic Table Mountain. As the only hotel with direct access to the beautiful Lagoon Beach strip, it’s a truly convenient place for business and leisure-seekers alike. With no channel manager, Lagoon Beach Hotel found managing online… Read more »
With the integration of a new innovative online distribution technology, Australia’s Sea World Resort has streamlined its channel management to report a significant reduction in overhead costs and an increase in staff productivity. Sea World Resort, located on Queensland’s Gold Coast, counts towards Australia’s most popular and family-friendly resorts. The resort has partnered with SiteMinder… Read more »
Established in 1998, South Beach Group offers boutique hotels in the heart of Miami Beach, an area famous for its art-deco hotels and night-life. The hotel franchise has everything ranging from 2.5 star accommodation targeted at the “younger-party” market to quieter 4 star apartments that cater to families, as well as longer term corporate and… Read more »
Background De Vere Group has a long history dating back to 1762 as a brewery but it was not until 1991 that the company ceased brewing and focused its energy on running pubs and hotels. Today, De Vere is primarily a hotel group with two distinct brands: Village Urban Resorts and De Vere Group. There… Read more »
Serenata Hotels and Resorts With 15 boutique locations SERENATA Hotels and Resorts run a chain of properties across the busiest and most picturesque tourist hotspots in Thailand. Positioned in a highly competitive market, one of the greatest challenges for the group was the inability to increase room bookings without dedicating more time and resources. To… Read more »
The Hatton Collection Quintessential authentic English hotels are what surmise the Hatton Collection. Three of these boutique and charming inns – Hatton Court, the Snooty Fox and the 16th Century White Hart Inn – are nestled in the romantic hills and dales of the Cotswolds, while the Corner House Hotel sits at the centre of Taunton… Read more »
Premium hotel group prospers with SiteMinder Avillion Hotel Group The Avillion Hotel Group is a successful and expanding Malaysia-based hotel portfolio featuring three deluxe properties which use SiteMinder’s Channel Manager to connect them to booking websites around the world as well as TheBookingButton – SiteMinder’s express, commission free booking engine which allows travellers to book direct via the three hotels’ own websites…. Read more »
Four Seasons Hotel Sydney The 531 room, 5 star luxury Four Seasons Hotel Sydney is stunningly situated overlooking the majestic Sydney Harbour and is the largest Four Seasons hotel in the group of 84 properties worldwide. Four Seasons Sydney uses the SiteMinder Channel Manager which integrates 2-way with their OPERA PMS. A dynamic environment allowed for online bookings growth… Read more »
The Urban Hotel Group, owned by Erdigroup, became an independent hotel chain in July 2009. Based in Melbourne, the group includes three hotels – St Kilda (80 rooms), Brisbane (179 rooms) and St Leonards in Sydney (100 rooms). The formation of the Urban Hotel Group provided an opportunity to review the hotels’ systems and processes…. Read more »
Newmark Hotels is a rapidly-growing South African hotel portfolio comprising ﬁve boutique hotels in Cape Town that offer between six and ninety-six rooms. Each of the ﬁve hotels has connected to SiteMinder’s two-way The Channel Manager and TheBookingButton – SiteMinder’s express, commission-free booking engine which allows guests to book rooms direct with any of Newmark Hotels’ ﬁve properties quickly and easily from… Read more »
The Observatory is a 4.5-star hotel with a difference. With Port Macquarie’s Town Beach on its doorstep and exceptional guest facilities, it holds the title of the most awarded hotel in the north coast of New South Wales, Australia, and is one of the first and few hotels in the country to be entirely carbon… Read more »