Web Booking Software

"City Edge decided to use Siteminder because of its clean, easy to use interface. Soon after starting to work with Siteminder, we were further impressed with the quick response to and resolution of queries. We are happy to recommend Siteminder to any accommodation operator."

"We are overwhelmed by using this channel manager because we don't need to worry about rate parity issues from partner OTAs. Updating room availability is easy with pooled inventory and rate updating is also very convenient through Master Rates with ranges of variables. We find the cost is very affordable in view of their support team who is always available to assist with any online reservation issues."

"Efficiency, simplicity and speed were key reasons why we signed with SiteMinder to extend our online reach. SiteMinder’s unique pooled inventory model means that all of our rooms are available on all channels, which will increase our online revenue potential. SiteMinder also automatically adjusts our inventory each time a booking is taken on any online channel, which cuts out the danger of overbooking. The interface is easy to use, the support from the SiteMinder team is impressive and the management of our distribution channels has become a whole lot easier and more effective.”

“This marks a major step for the hotel especially for the Revenue Manager, because the time we've invested in the past can now being used for other strategic revenue streams. We know how important OTAs are and how careful we need to be to make sure that everything works, everyone has availability and we have rate parity. After almost 20 years in this job, it's great to know that I can concentrate on more important things like yielding 10-15 different extranets. Once done, I don’t need to change the price again.”

"SiteMinder was selected as both our Channel Manager & Booking engine after a long review of many large and well known suppliers and we have been very happy with the choice. Since going live with the system in May, 2011, we have seen improved positioning and bookings via our OTA partnerships plus have enjoyed the reduced man hours it now takes us to update availability and rates through all online revenue streams. The set up has been seamless and at all times, out revenue management team has been able to work easily with the support team at SiteMinder with a very quick and professional turn around on any technical issues. All in all, it has been an excellent experience and I would not hesitate to recommend SiteMinder to any hotel or resort operator."

"We decided to use SiteMinder because it is such an easy to operate and user friendly tool for ensuring rate parity across our websites. All of this can be done from one easy to use web page!"

“The SiteMinder Channel Management System has drastically improved our ability to distribute accurate rates and availability to our network of online travel agents for 365 days in advance. We have significantly increased our online revenue by 40%. The SiteMinder system enables us to build a larger network gaining access to new markets and customers. They have provided us with very quick and efficient service, an easy to use system and a great value for money product.”

“SiteMinder has made it so easy to manage our online inventory as well as ensuring rate parity – plus we are gaining many more online bookings especially using their commission free booking engine-TheBookingButton- on our own website. No more hassle of manual updating! We look forward to moving to the next step – integration to Opera v5”

“Aston’s various resorts, villas and serviced residences are welcoming guests from around the world and they are increasingly searching for information online. We want to make this process as user-friendly as possible for all of our guests, which is why we’ve selected SiteMinder as our partner for all of our hotel booking engine needs.”

“We are extremely satisfied with the SiteMinder Channel Manager. We found the system to be very user friendly, and the team found it easy to learn and understand quickly. For properties with limited rooms the pooled inventory system is great and works well for us by avoiding overbooking. With SiteMinder we are able to react fast on market changes and yield our room rate through all the online channels.”

“In late 2009, after extensive research on the options available (and their cost) we found and choose to use SiteMinder Channel Manager. The only comment I have about the Channel Manager is “Priceless”, an absolute necessity. It is simple to maintain rate parity and allotments across the board (our staff were up and running in less than a day after the initial setup with practically no training). In fact it was so easy to understand and use I was initially sceptical, but it really works.”

"McNevin's resisted the temptation to move to SiteMinder for a long time because we thought it would be too difficult and time consuming. We finally made the commitment to change and it was the best decision we ever made. SiteMinder basically did it all and the support that we have received since has been tremendous and I only wish we had done it sooner."

“We are extremely happy to work with SiteMinder, as our channel manager, for our both our Hotel 81 & Value Hotel chain of hotels. SiteMinder has exceeded our expectations in most areas, we are particularly happy that its functions are easy to understand and operate. With TheBookingButton as our website’s booking engine, we have increased materialized conversions as well as lowered cost per reservation. SiteMinder also facilitated transfer of reservation details from our OTAs directly into our PMS. This has improved the efficiency of our reservations’ team significantly and we must add for the record that their strong backroom support team deserves much credit.” “At Hotel 81 & Value Hotel, we look forward to expanding our scope and partnership with SiteMinder.”

"Managing our rates distribution with our travel portal partners are no longer a pain. We engage with SiteMinder earlier this year and the result are almost instantly visible. Efficient in your reservation staff in managing your rates across multiple travel portal are now done within minutes and your rate management are so much easier to control and to adapt to your forecast. Divine Villas would like to thank the SiteMinder team for assistance in getting SiteMinder and TheBookingButton setup and for follow through post implementation which is most important in every customer perspective."

"With a new property such as the Best Western Wollongong, it's imperitive to maximise your online exposure and using SiteMinder to manage our online inventory made it easy. All of our loaded websites, shows all of our available rooms, all of the time!"

"Our hotels are very pleased with SiteMinder, they can't imagine what to do without it! It updates rates and inventory quickly for all the sites we are listed on. It is easy to manage, and there is a great support team. SiteMinder also continuously invests in improving their product and setting up links to even more channels. That gives us the opportunity to improve our on-line visibility, and to increase our revenues!"

"Constellation Hotel Group chose SiteMinder because they are a dynamic and ever evolving company who put the needs of their customers first and develop their service alongside our business needs which makes for a good long term company relationship. They offer simple, fast and reliable technology which makes rate parity across all online websites including our own a breeze. There are No Lock in contracts and they have an excellent support team 7 days a week"

"SiteMinder provides us with an effective and efficient means of updating availability and rates across all the major local and international 3rd party websites aswell as our own for all of the 14 properties within the PUNTHILL GROUP. The SiteMinder team provide friendly and prompt assistance and support. It makes my life so much easier and I am so glad we made the switch to SiteMinder."

“We, at Tauzia Hotel Management are happy to use SiteMinder’s solutions for POP! Harris Hotels, our Indonesian brand of innovative and eco-friendly budget hotel chain. For our first property, POP! Harris Hotel Denpasar Teuku Umar, Bali, we clearly see the benefits of using SiteMinder’s Booking Button which offers our guests a simple and user friendly tool to book rooms, especially as our reservations go mostly through our website WWW.POPHARRIS.COM. From operational side, thanks to SiteMinder’s channel manager, with this tool, maintaining rate parity and guaranteeing consistent room availability is effortless. We are looking forward to keep working with SiteMinder for our upcoming budget POP! Harris Hotels in Jakarta, Bali, Yogyakarta and Surabaya."