Hotel Management

Hotel management is a massive undertaking. It requires exceptional organisation, skill, and accuracy. Fortunately there is a range of technology that can make it easier.

Explore our blogs and infographics to learn best practice for hotel management.


managing online reviews

FREE infographic: How do hoteliers REALLY feel about managing their online reviews?

Online reviews can make or break your hotel’s online booking strategy. Guests value them highly but what do hoteliers think?

Your February guide to what’s on with SiteMinder…

There’s always something happening at SiteMinder, wherever you are in the world. Here’s your guide for what’s on in February.

How you can use your hotel restaurant to increase bookings

Your hotel restaurant is a bigger resource than you realise. Use it to create premium guest experiences and drive more direct bookings to your hotel.

5 reasons you need to be tracking voice reservations at your hotel

Voice reservations are still a valid channel for your hotel and may have a bigger impact than you think on marketing and hotel booking success. Here’s why..

Is guest mindshare the key to driving your hotel’s brand loyalty?

Mindshare is a different way to approach guest loyalty. Building better brand awareness and focusing on improved guest experiences will help your hotel in the long run.

5 ways you should be investing your marketing dollars…and crucial reasons why

Your hotel marketing investment should be based on the strategies that will produce the best results for your hotel. Here are the five most important areas you should spending money on…

event guide

Your January guide to what’s on with SiteMinder…

There’s always plenty of ways to get involved with SiteMinder. Here’s your January guide to what we’re up to. Come and meet us!

Hotel Room Pricing Tool: What benefits and features should you look for?

What are the benefits of using a pricing intelligence tool at your hotel? SiteMinder explores the key elements should you need for your pricing strategy?

SiteMinder events

Your December guide to what’s on with SiteMinder

There’s always plenty of ways to get involved with SiteMinder, wherever you are in the world. Here’s what’s on this month in December…

http://www.siteminder.com/r/trends-advice/hotel-management/november-guide-siteminder-events

Your November guide to what’s on with SiteMinder

There’s always plenty of ways to get involved with SiteMinder’s events, anywhere in the world. Here’s your guide to what’s on this month in November.

Your October guide to what’s on with SiteMinder

There’s always plenty of ways to get involved with SiteMinder’s events, wherever you are in the world. Here’s what’s on this month in October…

Your September guide to what’s on with SiteMinder…

There’s always plenty of ways to get involved with SiteMinder, wherever you are in the world. Here’s what’s on this month in September…

Revenue management technology: Which three essential tools do you need to drive bookings?

Hoteliers need a well-developed, actionable revenue management strategy in order to create a solid foundation for their business. Here are three essential tools your hotel needs to drive revenue…

Drive more hotel bookings: 5 ways to make sure your hotel packages pack a punch

Packages are passé. Bed and breakfast is the norm – and somewhat expected. So how do you drive more hotel bookings with hotel packages that pack a punch. This SiteMinder blog has five creative ideas…

Increase hotel direct bookings: 11 things you didn’t know you could do with TheBookingButton

If you’re shopping around for an online booking engine to manage hotel direct bookings, you’ll no doubt be doing your research. So here are 11 things you didn’t know you could do with SiteMinder’s TheBookingButton…

5 ways your hotel should be managing room rates to get ahead of the competition

Your hotel should be monitoring the room rates of your competitors so you can see just how competitive your pricing is. But when you have that information, what do you do with it? Here are a few examples of how to tailor your revenue management strategy accordingly…

Revenue Management Rules: 6 brilliant lessons your hotel should be following to maximize bookings

With so many different approaches to revenue management hoteliers are spoiled for choice when it comes to following best practice. SiteMinder spoke to Stefan Wolf, senior vice president revenue & distribution strategy for the ONYX Hospitality Group, about his top tips for getting ahead of the competition…

Maximising Hotel Revenue: Why selling your hotel’s distressed inventory should be stress-free

When your distressed hotel inventory meets last-minute bookers online, it can be, frankly, very stressful. A reliable hotel channel manager can help alleviate the frantic feeling of selling those final rooms online…

Hotel Technology 2020: What will the hotel of the future look like?

Wearables, virtual reality, and 3D printing are all significant trends demanding attention in the technology sector. So, how will hotel technology shape our guest experience of the future?

Content marketing for hotels: How to get started telling your hotel’s story

Content marketing is more than just a buzzword. Here’s how your hotel can get started telling your property’s unique story.

Hotel Customer Service: How to use Twitter to engage & listen to your guests

Hotel staff are often not as confident at responding to tweets as they are with face-to-face customer service. Here’s some advice on how to use Twitter for hotel customer service…

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Your April guide to what’s on with SiteMinder…

There’s always plenty of ways to get involved with SiteMinder, wherever you are in the world. Here’s what’s on this month in April…

8 practical ideas to hire the best hotel employees…and keep them

We know that employee turnover is an expensive problem in the hotel industry, but if you adopt better practices and hire right, you can keep your best people around for years to come.

11 effective ways to boost your hotel’s midweek occupancy and revenue

Discounting is never a good strategy for boosting your hotel’s bookings. So here are 11 effective ways to boost your hotel’s midweek occupancy and revenue.

Independent Hotels Business Outlook: 2016 Europe Edition

Download the free industry report now to get all the key information you need to know about Europe’s independent hotel and tourism market in 2016 and beyond.

'Envisioning the Future of Hotel Distribution and Online Marketing' whitepaper by SiteMinder and Revinate

White Paper: Envisioning the Future of Hotel Distribution and Online Marketing

Download our white paper and gain tips and insights into the many distribution initiatives available to increase revenue at your hotel.

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3 simple ways Travelodge used guest experience to deliver double-digit growth

Travelodge has delivered a stellar performance with impressive growth across RevPAR, revenue, and average room rate. What did the brand do to improve guest experience?

Mobile hotel bookings: Why they’re no longer a trend but an important reality

With more than half of all accommodation providers in the US and Europe saying they now implement a mobile website, according to research from Phocuswright and SiteMinder, it’s clear that mobile bookings have moved on from trend to reality…

Hotel website design: 10 things you should understand about working with Canvas

SiteMinder recently launched a website creator called Canvas to help hoteliers with their hotel website design. Here are 10 things you should understand about Canvas and how you can work with it…

Fast-forward to 2017: What will the global hotel industry look like?

The global hotel industry has evolved continuously of late and there’s a lot more change to come, according to a new report outlining the key shifts we can expect over the next two years.

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