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Join our live webinar, partnering with CHTA, to learn more about online distribution, specifically on the types of online travel agents such as leisure, 1st and 2nd tier, opaque, business and high-end. We’ll also examine wholesalers, GDS solutions and the different types of customers they bring and from where. Lastly, we’ll dive into channel management and how it affects ranking and your placement on the online travel agents.
Alex Brown, Senior Sales Executive, SiteMinder
His responsibilities include oversight of initiating new hotels and account management of current hotels in the Caribbean and Southeast US. He has also been tasked with the mission of educating and increasing awareness of the need of distribution among independent hotels. Alex graduated from The University of Texas at Dallas in 2014 with a Bachelor of science in Business Marketing. Since then he has been working with SiteMinder since its start to the Americas in 2014.
Stephanie Mack, Owner, boutique ROI
Stephanie is a Sales & Marketing Executive turned Entrepreneur with a passion for small hotels. After moving to Antigua to escape winters in Wisconsin, she got her start in the industry as a Sales Rep for Hermitage Bay. This role soon evolved to include consulting in Marketing, Reservations, and most recently, Revenue Management. Her experiences and achievements with this 27-room hotel, added to an obsession with numbers, led to the launch of boutique ROI, a consultancy dedicated to helping small hotels maximize revenue and improve profitability.