Hotels must embrace yield management as a core driver of profitability. Offer your guests the right mix of room types, prices and promotions & maximise ROI.
Understanding, anticipating and influencing your guests’ behaviour in order to maximise revenue or profits for your hotel is pivotal pricing strategy for to
A list of disciplined approach to increase your hotel’s revenue growth through better revenue management to optimise revenue and returns.
Ways to harness technology including marketing automation and social media integration to increase the effectiveness of your email marketing strategies.
Five emerging travel trends from this year’s World Travel Market Global Trends Report that hoteliers won’t be able to ignore in 2015 and beyond.
Learn how to stay one step ahead of the game to effectively reach your guests and retain them - 4 tips for lowering your hotel distribution costs.
SiteMinder's Kevin Tatem sheds light on the prevalent issue of payment gateways for hotels within the region.
A hotel's profitability is a direct function of the satisfaction of its guests, making customer service a top priority in today's competitive business climate.
China’s online travel market hit $10 billion in 2014’s second quarter. Add online distribution & booking technologies to directly reach China’s travellers.
Hotels have to introduce mobile components to their services to survive in today’s mobile, fast-paced world, and ensure they tap into the millennial market.
A list of new concepts and business models to match the demands of the modern business traveller, who is looking for quality, luxury and speed above all.
A clever list on what guests are really looking for when booking a hotel online. Excellent booking experience, luxury accommodation, great customer service may lead to hotel success.
There has been a global shift, and it’s a drastic one. Part 2 of this blog showcases exactly how hoteliers can cater to the sophisticated traveller.
International travellers are now spending more and expecting more. Find out why catering to the sophisticated traveller is now a must for today’s hoteliers.
Exceeding your customers’ expectations so they keep coming back to stay at your hotel is a must. Here are some tips on how to build customer loyalty.