This in-depth opinion piece from SiteMinder co-founder and MD Mike Ford, explores the debate around website build projects and the quality of the end result. So, should a hotel completely start from scratch with a custom-made website? Or can website creators deliver results that are not only just as good, but in fact better?
New research has found that as hotels become more concerned with sustainability, some guests are becoming increasingly sceptical. So what causes the scepticism? And what can your hotel do to overcome it?
Taking control of your hotel's website design can feel like a huge task. Here's how a country hotel used website creator Canvas to take instant ownership...
Online distribution is growing at a faster pace than the entire travel market. So how can your hotel take control of your online bookings destiny and capitalise on the ever-growing user economy?
When your hotel is faced with empty hotel beds, it can be tempting to slash prices and discount room rates to compete. But a new report from Skift and SiteMinder is urging hoteliers not to give in to temptation.
The 21st October 2015 is famous as the date Marty and friends headed 'Back to the Future'. But is your hotel's online distribution strategy stuck in 1985?
A new report from American Express has revealed that today’s era of travel is being labelled as ‘The Age of Connection’ as holidaymakers demand a greater level of personalisation and technology innovation from hotels.
Leading researchers have found that daily smartphone use substantially influences a guest’s travel experience. Here’s what your hotel should know about travellers use of their mobiles...
This insightful SiteMinder blog explores the five key lessons that hotels can learn from Airbnb's brilliant guest experience - don't get mad, get even!
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Last-minute bookings offer a real opportunity for hotels – if they have the right technology. SiteMinder offers advice to help sell those very final rooms.
New research shows that hotels are applying more fees and surcharges for extras than ever before - SiteMinder shows why your hotel should be transparent...
Social media presents a huge opportunity for hoteliers and this blog from SiteMinder looks at how you can maximise social with your internet booking engine.
It's called Sanctuary Retreat for a reason and this hotel in Australia's Queensland is doing great things with conservation for the environment and guests.
A skills shortage and a "revolving door" employment culture are creating a productivity crisis in the hospitality industry. This SiteMinder blog asks, why?