A hotel's profitability is a direct function of the satisfaction of its guests, making customer service a top priority in today's competitive business climate.
China’s online travel market hit $10 billion in 2014’s second quarter. Add online distribution & booking technologies to directly reach China’s travellers.
Hotels have to introduce mobile components to their services to survive in today’s mobile, fast-paced world, and ensure they tap into the millennial market.
A list of new concepts and business models to match the demands of the modern business traveller, who is looking for quality, luxury and speed above all.
A clever list on what guests are really looking for when booking a hotel online. Excellent booking experience, luxury accommodation, great customer service may lead to hotel success.
There has been a global shift, and it’s a drastic one. Part 2 of this blog showcases exactly how hoteliers can cater to the sophisticated traveller.
International travellers are now spending more and expecting more. Find out why catering to the sophisticated traveller is now a must for today’s hoteliers.
The facts to combat common myths - how hoteliers globally need to embrace channel management tools for online distribution & integrate them with their PMS.
Stay on top of the mobile game - add value to your online travel bookings, build customer loyalty and give guests the ability to book while they’re on-the-go.
Australia’s Sea World Resort has streamlined its channel management with the integration of a new innovative online distribution technology.
A smart list of key benefits of direct online bookings and ways how they can be optimised to put your hotel ahead of the competition.
Modifying hotel distribution strategy ensures business and financial success. Becoming more digitally savvy & efficient will increase direct bookings.
Every holiday presents a fantastic opportunity for hoteliers to increase online hotel bookings & revenues. Know how SiteMinder's top five tips can help you.
The importance of a global distribution system: making dollars (and sense). More than 600,000 travel agents plug into a GDS every day to book flights, hotels, car rentals and destination activities.
Convert traffic to your hotel website into confirmed bookings using an online booking system. It’s important your website’s bookings page looks appealing and easy to use.