A new report from American Express has revealed that today’s era of travel is being labelled as ‘The Age of Connection’ as holidaymakers demand a greater level of personalisation and technology innovation from hotels.
Leading researchers have found that daily smartphone use substantially influences a guest’s travel experience. Here’s what your hotel should know about travellers use of their mobiles...
This insightful SiteMinder blog explores the five key lessons that hotels can learn from Airbnb's brilliant guest experience - don't get mad, get even!
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Last-minute bookings offer a real opportunity for hotels – if they have the right technology. SiteMinder offers advice to help sell those very final rooms.
New research shows that hotels are applying more fees and surcharges for extras than ever before - SiteMinder shows why your hotel should be transparent...
Social media presents a huge opportunity for hoteliers and this blog from SiteMinder looks at how you can maximise social with your internet booking engine.
It's called Sanctuary Retreat for a reason and this hotel in Australia's Queensland is doing great things with conservation for the environment and guests.
A skills shortage and a "revolving door" employment culture are creating a productivity crisis in the hospitality industry. This SiteMinder blog asks, why?
SiteMinder hosted a webinar with The Hotel Collection to demonstrate how The Channel Manager and TheBookingButton can make a difference to hotel businesses globally.
Cricket, Chinese travellers, and the weak Australian dollar had a huge impact on visitors coming to Australia. This blog looks at the impact of tourism...
What does the mobile strategy of the future look like for hoteliers? This blog uses research from PricewaterhouseCoopers to explore the possibilities.
Impact of tourism can be measured using visitor arrival numbers. But are feet through the airport really the best indicator of tourism initiatives?
How does Solscape in New Zealand balance sustainability and managing guests? This SiteMinder blog explores their ecotourism credentials, and of course yoga.
Where did travellers from EMEA visit during Q1 2015? Why did they travel? When did they book? Who did they go with? And what was the length of their stay?