Ways to harness technology including marketing automation and social media integration to increase the effectiveness of your email marketing strategies.
Five emerging travel trends from this year’s World Travel Market Global Trends Report that hoteliers won’t be able to ignore in 2015 and beyond.
Online hotel reviews are changing everything - hotel operators must became adept in the art of handling online guest reviews in order to stay competitive.
Learn how to stay one step ahead of the game to effectively reach your guests and retain them - 4 tips for lowering your hotel distribution costs.
A hotel's profitability is a direct function of the satisfaction of its guests, making customer service a top priority in today's competitive business climate.
China’s online travel market hit $10 billion in 2014’s second quarter. Add online distribution & booking technologies to directly reach China’s travellers.
Hotels have to introduce mobile components to their services to survive in today’s mobile, fast-paced world, and ensure they tap into the millennial market.
A list of new concepts and business models to match the demands of the modern business traveller, who is looking for quality, luxury and speed above all.
A clever list on what guests are really looking for when booking a hotel online. Excellent booking experience, luxury accommodation, great customer service may lead to hotel success.
There has been a global shift, and it’s a drastic one. Part 2 of this blog showcases exactly how hoteliers can cater to the sophisticated traveller.
International travellers are now spending more and expecting more. Find out why catering to the sophisticated traveller is now a must for today’s hoteliers.
Exceeding your customers’ expectations so they keep coming back to stay at your hotel is a must. Here are some tips on how to build customer loyalty.
The facts to combat common myths - how hoteliers globally need to embrace channel management tools for online distribution & integrate them with their PMS.
Hotel marketing strategies to help properties gain a better understanding how to maximise social media and maximise your hotels direct online sales.
Broaden your distribution & increase your opportunity to target individual markets & segments by using pooled inventory to work with unlimited OTAs.