With the travel sphere changing so rapidly, 2020 could look very different for hotels. Technology developments are continuing apace and customers are demanding even higher levels of service excellent.
What exactly will the guests of 2020 expect and what technology will hotels need to meet their needs?
SiteMinder, IDeaS, and Revinate sought to answer these questions with expert speaker Dr Peter O’Connor by surveying hundreds of global hoteliers to get their opinion on the future outlook of the industry.
This free webinar offers the conclusions and key findings from that research, including:
- Share and discuss the findings from our survey results
- Forecast what we expect from hotel technology in the future
- Look at what technology has the biggest impact on the guest experience
- Examine the key barriers currently limiting the better use of technology by hotels