Eric Hallin's hotel career spans 40 years. Now in his tenth year at the Rembrandt in Bangkok, he leads his team who create a great experience for the many international guests. SiteMinder found out the secrets to his success...
Every month provides opportunities to get involved with SiteMinder. Here’s how you can connect with us at November’s events...
To remain competitive in the future, hotels will have to further emphasise the level of service they provide to guests. Here are five ways to improve.
‘The Matchmaker’ is a hotel that will allow guests to impact the culture and brand of the hotel through personal connections and relationships. Does this sound like your hotel?
‘The Choreographer’ is a hotel of the future which will redefine service by managing the entire travel experience in a painless manner to remove any stress from the guest.
'The Neighbour' is a hotel that prioritises the connection between hotel and local area, operating as a mediator for guests to get a valuable and authentic experience.
The Architect is a hotel that creates creative, flexible, and creative spaces that appeal to guests who have a diverse range of needs. Does this sound like your property?
The Curator is a hotel that listens to the individual needs of guests and facilitates the required resources to personalise their stay. Does this sound like your property?
Hotel design isn’t just about the height of your ceiling or the colour of your carpet. In the future there are many different aspects that will define the setup of hotel businesses.
Is there a correlation between accommodation searches and hotel demand? Data from Google and STR seems to show this is the case. Check out the findings here.
With guest loyalty increasingly hard to inspire within travellers, hotels need to focus on giving their customers value-for-money
Choosing a destination is by far the most important decision for travellers. It’s one that is begins the booking process and is influenced by a range of factors.
Did you know the Chinese typically dedicate almost a quarter of their income to spend on travel? That’s great news for hoteliers! Learn more in this exciting webinar...
TED talks always deliver a powerful message and spread positive ideas. For hotels, there is plenty to learn about hospitality and technology from these discussions.
More and more people are using social media to influence the way they plan and participate in travel. Learn more in this exciting webinar...