Whether you are an experienced hotelier or first-timer, there are always questions you may have about running your hotel.
Read through our blogs to find solutions and tips to make your business propser.
You might need us for something over Christmas and New Year and that’s okay because our global offices remain open for most of the holiday period. Here’s some helpful information about how to get in touch with us wherever you are in the world…
You know that your hotel has to save money from your operations somewhere – and reducing waste is a great place to start. But how do you convince your hotel staff to become just as enthusiastic and engaged?
In the first of a series of 10 guides, The British Hospitality Association, along with waste management experts SWR and Winnow, offers advice to hoteliers on new and innovative ways to reduce waste…
With the news that some businesses are using unlawful methods to gain positive online reviews, how can you make sure your hotel stays within the law?
The Internet economy’s a massive opportunity. SiteMinder’s VP Marketing discusses how hotels can take control to attract, reach and convert guests globally.
Online hotel reviews are changing everything – hotel operators must became adept in the art of handling online guest reviews in order to stay competitive.
Why determining a hotel’s supply isn’t as simple as counting rooms, and how real-time reservations can be managed with real-time technology.
Exceeding your customers’ expectations so they keep coming back to stay at your hotel is a must. Here are some tips on how to build customer loyalty.
A smart list of key benefits of direct online bookings and ways how they can be optimised to put your hotel ahead of the competition.
Travel is the ultimate indulgence and is often an important milestone in a fledgling relationship, so it is the perfect time for your hotel to create romantic, unforgettable Valentine’s Day experiences that will bring couples flocking to your property.
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