The Great Power Shift: Are you engaging the empowered holidaymaker?
What influences holidaymakers when they book? Is it the hotel's reputation or is price the deciding factor? This SiteMinder blog explores these questions.
Trends and advice
Understand hotel industry statistics and learn how guests book a room online and what guests expect during their hotel experience.
Subscribe for weekly updates
ROOMS WITH A VIEW: Moorings Hotel, Vanuatu
Cyclone Pam hit tropical paradise Vanuatu back in March. How are hotels rebuilding? How is tourism affected? SiteMinder's blog talks to the Moorings Hotel.
ROOMS WITH A VIEW: Explore Hotel and Hostel
Our latest hotel industry blog, 'Rooms with a View', looks at The Explore Hotel & Hostel in New York City, which is focusing on its guests' specific needs.
Why it’s crucial to support our tourism family during tough times
Tourism plays a crucial role when it comes to economic growth. So when disaster strikes it's more important than ever to pull together and support tourism.
ROOMS WITH A VIEW: Waverley House Cottages
‘Rooms with a View’ talks to Jan Davis from Waverley House Cottages in Lakes Entrance about the challenge of adapting to a technology-driven hotel industry.
ROOMS WITH A VIEW: White Sands Negril
In ‘Rooms with a View’, we speak to SiteMinder customers to understand how they run their hotel business and how they’re handling travel industry changes.
Why your hotel can’t afford to overlook these emerging economies
China is crucial in the emerging economies category. But while it presents opportunities for hotels, there are other countries that shouldn't be overlooked.
Why it’s time to stop the Chinese travel fascination and start capitalising
Opportunities presented by the world's largest tourism market are huge. SiteMinder looks at how and why you should be capitalising on Chinese travellers.
Hotel challenges: The one constant, six continents, one hundred and sixty countries on
SiteMinder discusses how, in spite of growth, one thing remains certain: hotels need technology to compete in today’s Internet economy.
11 ways to redefine customer service – not just your hotel distribution strategy
A hotel's profitability is a direct function of the satisfaction of its guests, making customer service a top priority in today's competitive business climate.
How to overcome the flaw in hotel revenue management
Why determining a hotel’s supply isn’t as simple as counting rooms, and how real-time reservations can be managed with real-time technology.
Why hotels need direct access to China’s booming travel market
China’s online travel market hit $10 billion in 2014’s second quarter. Add online distribution & booking technologies to directly reach China’s travellers.
Reach business travellers where they are – 3.3 nights a week
A list of new concepts and business models to match the demands of the modern business traveller, who is looking for quality, luxury and speed above all.
What your guests really want to see when booking hotel rooms
A clever list on what guests are really looking for when booking a hotel online. Excellent booking experience, luxury accommodation, great customer service may lead to hotel success.
Sea World Resort experiences 36% increase in online revenue
Australia’s Sea World Resort has streamlined its channel management with the integration of a new innovative online distribution technology.