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SiteMinder Pay – Hotel payment processing

Make your life easier with our pioneering hotel payment solution.

Save time, reduce cancellations and manage your cashflow more efficiently with SiteMinder Pay, the online hotel payment solution made for accommodation providers just like you.

Running a hotel is hard, but managing your payments should be easy.

Streamline your payments process

Quickly process guests payments when it suits you. No more entering guests’ credit cards manually at check-out.

Take control of your cashflow

Enjoy being paid directly into your preferred bank account daily, giving you visibility of your cashflow.

Fast and accurate reconciliation

Easily reconcile your bookings and online payments with our real-time transaction dashboard.

Industry-standard security

Inspire great confidence with secure, PCI-DSS compliant online payments that guests will trust.

Processing payments shouldn’t be a full time job.

Automated payments

Create your own rules that automatically schedule and charge your guests at predefined dates and times.

Instant payments and refunds

Take payments and process refunds from more than 450 online distribution channels with a single click.

Send payment requests

Protect revenue loss due to failed authentication, incorrect credit card details or no-shows by sending a payment request to collect payments.

Your guest data is in safe hands.

Credit card validation

Accept reservations with confidence, knowing that you will always have a valid credit card for every booking.

Secure, compliant technology

Your guests’ credit card details are safer than ever before with our PCI-DSS and PSD2 SCA compliant technology.

Flexible payment options

We accept all major credit cards, virtual cards, Apple Pay and Google Pay.

Cash flow and accounts keeping you up at night?

Daily payouts

Enjoy peace of mind knowing you have cash on hand with daily payouts directly to your bank.

Easy reconciliation

Quickly and easily reconcile all your bookings and payments with our real-time transactions dashboard.

Pay as you go

There are no set-upfees. No monthly fees. No hidden fees at all. You only pay a small commission fee per transaction.

  • “Using SiteMinder Pay to manage all my transactions is a smooth process. Reconciliation is a lot easier compared to using other payment providers because the transactions are automatically linked to reservations.”

    Port Phillip Estate

    Mornington Peninsula, Australia

    The dos and don’ts with online hotel payments.

    Know how to make your property and guests feel secure with payment processing.

    Read more

    Start managing your payments the easy way.

    The time for complex and manual payments processes are over. Let our experts show you the future of online hotel payments, today.

    Enquire now

    Frequently asked questions about payment processing solutions

    Hotel payment processing offers several key benefits:

    • Accept payments directly from your booking engine
    • Automate transactions and reduce manual data entry
    • Centralize financial data for easy tracking
    • Minimize errors and double-handling
    • Improve the overall guest experience with seamless, secure payments

    SiteMinder Pay is a secure and intuitive hotel payment processing solution that integrates seamlessly with SiteMinder’s hotel commerce platform. It allows you to manage deposits, payments, and refunds in one place. A real-time transaction dashboard provides complete visibility, helping hotels streamline operations and ensure guest trust during every transaction.

    Yes, with SiteMinder Pay, your hotel booking engine can accept Apple Pay and Google Pay. This allows guests to complete secure, contactless reservations using their preferred digital wallets during the booking process.

    Virtual credit cards (VCCs) are single-use digital cards issued by OTAs after they collect payment from the guest. The OTA provides the hotel with a preloaded VCC for the reservation amount, minus commission. SiteMinder Pay automatically detects linked VCCs and enables you to process them securely with a single click—ensuring fast and accurate payment collection.