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Security in numbers with SiteMinder and AWS

Processing more than 100 million reservations for hotels at a rate of 200 per minute during a regular year, SiteMinder goes big when it comes to numbers. Since 2012, AWS has ensured the security, stability and speed-to-market that allow us to be the world’s leading open hotel commerce platform and a trusted partner to the world’s hotel groups and chains.

Integral to our best-of-breed solution

SiteMinder’s platform powers leading accommodation brands in 150 countries globally. With AWS, we can focus on helping our customers to sell, market, manage and grow their business, every day.

Enterprise-grade security


  • Leveraging AWS’s world class network and security team
  • NIST CSF, ISO 27001, PCI DSS and GDPR compliant and certified
  • DDOS mitigation protected
  • 300+ data security controls

Dynamic and scalable


  • 34,000 hotel customers
  • Managing 2 petabytes of monthly network traffic
  • Fully redundant 100 GbE fiber network backbone
  • Capacity to deploy thousands of servers in minutes

Platform stability


  • Enabling our platform’s 99.95% uptime
  • Advanced microservices architecture leveraging Amazon Kinesis, Amazon Lambda, Amazon S3 and Amazon SQS
  • 19 AWS services in use

“As an innovator in the travel & hospitality industry, SiteMinder is recognised for their early decision to build on AWS to support their expanding global customer base, business agility, and speed of innovation, efficiently, reliably, and securely.”

David Peller
Managing Director, Travel & Hospitality, Amazon Web Services

Our day-to-day AWS Toolkit

  • Amazon EC2
  • Amazon Simple Storage Service (Amazon S3)
  • AWS Lambda
  • Amazon Kinesis
  • Amazon Redshift
  • Amazon Aurora
  • Amazon DynamoDB
  • Amazon API Gateway
  • Amazon Elastic Container Registry (ECR)
  • Amazon CloudFront
  • Amazon Route 53
  • AWS Glue
  • AWS Database Migration Service
  • Amazon ElastiCache
  • Amazon Elasticsearch Service
  • Amazon Athena
  • Amazon Simple Queue Service (SQS)
  • Amazon Simple Notification Service (SNS)
  • Amazon Simple Email Service (Amazon SES)

Powering the world’s most successful hotels

A decade-long partnership

SiteMinder on AWS: Customer Story | Amazon Web Services


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“AWS has helped enable many of the disruptions and innovations SiteMinder has brought to the market. The partnership has empowered us not only with business agility, a greater capacity to take risks and increased speed-to-market, but with the very real benefits of instant scaling and provisioning, team alignment, and retention of the best tech talent.”

Mike Rogers, CTO and Co-Founder, SiteMinder

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