Groups and Chains
Act with clarity.
Grow with confidence.
See every property, every booking channel, in real time – and act the moment demand shifts. SiteMinder unifies your portfolio so you respond faster and win more revenue, across every property you manage.
Trusted by 53,000+ hotels worldwide
Turn insights into action at scale.
Unified command centre
See every property, every metric across your portfolio in one view. Spot opportunities the moment they appear.
Reliable revenue intelligence
Local market data meets forward-looking demand signals, so every decision is faster and better informed than your competition.
Dynamic execution
Update pricing and distribution instantly as demand shifts. More bookings, less lag.
Trusted connectivity
Keep every property connected with trusted, real-time integrations built for speed, scale and backed by 99.95% uptime.
Trusted by leading hotel groups and chains worldwide.
Group-wide strategy. Property-level speed.
Real-time portfolio visibility and control.
Give head office a single view of portfolio performance so property teams can move fast and win in their local markets. See what’s working, what needs attention, and where demand is shifting, all in one place.
Resilient connectivity you can trust.
SiteMinder keeps distribution running smoothly across every system and channel you rely on. Availability, rates and reservations stay accurate everywhere you sell so your teams can run group-wide campaigns with confidence.
Local market intelligence, group-wide impact.
Bring local market data and forward-looking demand insights into everyday property decisions. Use it to guide consistent strategy. Central teams set the direction, so properties can execute with confidence.
Rapid execution when demand shifts.
Roll out pricing and distribution changes across properties, brands and clusters from one platform. Launch campaigns in minutes, configure rate plans at scale, and sync updates instantly. This keeps your portfolio agile and ready to win as conditions change.
Enterprise-grade performance, security and support.
Scale and experience
- 53,000+ hotel customers across 150 countries
- 300M+ room nights processed annually
- Enterprise-grade architecture, powered by AWS
Trust and security
- PCI L1, PII and PSD2 SCA compliant
- 99.95% guaranteed uptime
- Full GDPR compliance
Global support and industry expertise
- 24/7 support in five languages, from real industry experts
- First-contact resolution – no runaround with third-party vendors
- Reach us your way: chat, phone or email
PCI certified and GDPR compliant.
Award-winning, experienced and trusted by over 53,000 hoteliers across
the globe in 150 countries.
Awarded 4 consecutive years
Overall Hoteliers Choice Award
Awarded 5 consecutive years
Best Channel Manager
“I can fully customise the booking engine to align with my brand, improving the customer experience and increasing conversion rates.”
Ormond Group, Malaysia
Awarded 3 consecutive years
Best E-Commerce Platform
“Demand Plus is an excellent package for driving direct bookings. It has helped increase our direct bookings by over 50% compared to the previous year.”
Aotearoa Lodge and Tours, New Zealand
“The detailed reporting tools have provided us with valuable insights into customer behaviour.”
Parker Cottage Guesthouse, Cape Town
Awarded 4 consecutive years
Overall Hoteliers Choice Award
Awarded 5 consecutive years
Best Channel Manager
“I can fully customise the booking engine to align with my brand, improving the customer experience and increasing conversion rates.”
Ormond Group, Malaysia
Awarded 3 consecutive years
Best E-Commerce Platform
“Demand Plus is an excellent package for driving direct bookings. It has helped increase our direct bookings by over 50% compared to the previous year.”
Aotearoa Lodge and Tours, New Zealand
“The detailed reporting tools have provided us with valuable insights into customer behaviour.”
Parker Cottage Guesthouse, Cape Town
Hear from real hoteliers.
“As I handle different PMS’ with different rate structures, SiteMinder helped me connect all of them, and create and approve our rate structures quicker. Now, if I want to apply a restriction for a specific day, it takes me no more than a minute and saves me plenty of time with no distractions.”
Hamak Hotels
“It used to take my team a good week to load everything that was needed to roll out a company-wide promotion. SiteMinder has saved us about two days, each time. We generally do three to four campaigns a year that are network-wide, but at the moment we’re doing things a little bit differently and doing more. So, already, SiteMinder is saving my team around 16 days of work each year, which is incredible.”
TFE Hotels
“SiteMinder has removed much of the complexity that comes with distribution. Our role is to support and educate the franchise network. By taking back all of that administrative component from our franchisees, the conversation can instead be about what the product is going to deliver for them, and how those results can be continually maximised. We then use the system to be able to get to market quickly.”
Quest Apartment Hotels
Onboarding made easy.
Welcome
We introduce you to your team, map your requirements, and connect you to the channels and systems that matter most to your group.
Learn
Once connected, our training specialists take over, with a program built around how your team actually works.
Grow
Start running campaigns, spotting new opportunities and unlocking efficiencies. And if anything comes up, your local support team is there 24/7.
Proven outcomes for modern hotel groups.
Brittain Resorts & Hotels
Brittain Resorts & Hotels uses SiteMinder’s multi-property distribution and business intelligence to boost occupancy, automate revenue decisions, and support its expansion across and beyond the United States.
Metro Hotels
Metro Hotels uses SiteMinder to consolidate its technology stack across a growing Australian portfolio, generating over $1.6m in additional revenue through stronger direct bookings, expanded distribution reach and streamlined GDS operations.
Ona Hotels
Ona Hotels uses SiteMinder to drive its digital transformation, unifying distribution for 8,000 rooms and enabling dynamic pricing so the group can scale efficiently while refocusing on guest experience.
The Phala Group
The Phala Group uses SiteMinder to streamline channel management across its three Balinese resort properties, achieving a 10–15% jump in bookings and increased revenue through reliable distribution, an intuitive platform, and responsive local support.
Kindness Hotel Group
Kindness Hotel group uses SiteMinder to centralise distribution management across its 18 properties in Taiwan, doubling online bookings, lifting total revenue by 35%, and reducing daily operational tasks from hours to minutes through real-time inventory and pricing automation.
Join 53,000+ hotels already scaling with confidence.
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