Hotel room cleaning: Tips & tricks to get it right at your property
If you are ready to brush up on all things housekeeping, this blog covers everything from hotel room cleaning checklists to tips and software to support your team.
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Read more on groups and chains
What the Changing Traveller Report told us about travellers planning a stay at a hotel group or chain
As dynamic travellers evolve, their changing behaviours and preferences are having very real impacts on the hoteliers seeking to attract and engage them. That was the key message from SiteMinder’s recent Changing Traveller Report, the world’s largest accommodation consumer survey, highlighting the major traveller trends transforming the world of accommodation. I recently had the pleasure […]
PPHE Hotel Group embraces nimble new approach with SiteMinder Multi-Property
Being adaptable as a hotel group is a difficult assignment. But as any distribution manager will attest to, the positive bottom line impacts are real if trends can be responded to quickly and met with the right solutions. For PPHE Hotel Group, a hospitality real estate company operating the Park Plaza and art’otel brands across […]
An evolving industry: Should your hotel group reconsider wholesale distribution in the post-COVID era?
With diversification so high on the agenda again, wholesalers represent a door being reopened. Despite being a polarising entity within the industry, the new narrative around wholesalers could be one of opportunity for your business.
Read more on hotel commerce
What to look for in a hotel commerce platform: A guide for modern accommodation businesses
Comprised of many seamlessly integrated features, a hotel commerce platform will allow you to run your business to a higher standard, with much less effort. Learn more about hotel commerce platforms and how to choose a provider in this free ebook
How to have a hotel website that drives revenue
For your hotel website to truly deliver the conversions and revenue you need, there are a number of key elements you need to optimise. Learn how here.
Taking control of guest data at your hotel
Guest data can help you identify a huge number of trends in the market that you can use to inform the decisions you make at your property. This will help you attract more guests in turn and make more revenue from each one, as you understand them better.
Read more on hotel distribution
What is ALOS and how do you calculate it?
In this article, you’ll find everything you need to know about ALOS, and how to use it to further improve your property’s results.
Top Airbnb alternatives for hotels to expand their distribution
In this blog post, we explore how Airbnb as a distribution partner to hotels is different, what Airbnb competitors are out there and what alternatives hoteliers might want to consider in order to diversify their reach using channel managers.
Hotel financial statements: What are they and how to read them
This guide walks through everything you need to know about financial statements for hotels what key insights they can provide to your business.
Learn about hotel industry trends
Hotel Innovation: Ideas to help your property lead the way within the industry
This blog will tell you everything you need to know about innovating at your hotel and provide some handy tips to get you on the right track!
SiteMinder’s Changing Traveller Report 2022
Inside you’ll find a host of fresh insights on travellers’ evolving behaviours, preferences and expectations, and commentary from industry experts like Airbnb, AWS, Sojern, STR and Ovolo.
How to train hotel staff that guests will love
In this blog post, we discuss how to apply hotel staff training programs in a way that benefits your entire organisation. This includes a how-to as well as key attributes of great hotel guest experiences and tips on setting up an environment that fosters growth.
Learn about hotel marketing
Your property’s guide to hotel advertising
In this blog, we’ll explore the key role of advertising in bringing your hotel success, and how you can make your advertising strategy the best it can be.
Everything you need to know about hotel video marketing
In this article, we’ll discuss just how powerful video marketing can be for hotels, tips and some examples of hotels who are doing it right!
Marketing your hotel on Instagram: Everything you need to know
This blog will provide all the knowledge, tips and advice to implementing Instagram in your social media marketing strategy.
Read more on SiteMinder turns 15
Checking into far away lands: 15 of our more remote customer properties
Starting out in 2006, we could never have imagined some of the corners of the globe that we would reach As part of our 15th birthday celebrations, below is a selection of 15 of our more remote SiteMinder customers. Ranguana Caye (Ranguana Caye, Belize) A private two-acre island on the edge of the Belize Barrier […]
From glass igloos to living museums: 15 of our more unique customer properties
With tens of thousands of hotels located across 150 countries around the world, we love that every one of the properties we work alongside is different As part of our 15th birthday celebrations, below is a selection of 15 of our more unique SiteMinder customers. Kakslauttanen, Arctic Resort (Saariselkä, Finland) A family-run group of igloos […]
Introducing the changemakers: 15 of our more eco-friendly customer properties
With SiteMinder customers doing their bit for the planet in every continent around the world, meet some properties at the forefront of sustainability and conservation As part of our 15th birthday celebrations, below is a selection of 15 of our more eco-friendly SiteMinder customers. Easter Island Eco Lodge (Easter Island, Chile) Inspired by Rapa Nui tradition […]
Read more on technology
Everything you need to know about a hotel PMS and what it does
We’re going to take you through everything you need to know about hotel PMS so you can make the best-informed decision for your hotel.
SiteMinder’s new look, opened
For hoteliers, things today are a little different. And what it comes down to is this: their guests are changed. Following an e-commerce boom, they today expect a service that’s hyper-personalised and 24/7. Yet, for hotels, the incessant need to sell expiring inventory remains. In what we’ve identified as the hotel commerce era, hoteliers not […]
[Webinar On-Demand] App and Coming: how to create your ideal hotel tech stack
Interested in starting or growing your hotel tech stack but don’t know where to start? Watch the recording to see us bust common myths about technology and hotels and understand how you can increase revenue while reducing staff workload.