Happy staff make for happy guests. It’s a simple concept but more complicated to achieve. Here’s how to create a positive environment at your hotel.
Understanding how your room rates compare to the rest of the market in your destination can be important for building revenue management strategies.
Wellness travel is still on the rise with more travellers becoming proactive about their health and wellbeing. Here’s why and how you can promote it at your hotel.
Pay-per-click advertising is an effective way to generate visitors to your hotel website, but needs to be implemented correctly in order to increase your conversion rates.
In the highly competitive hospitality industry, hotel operators and managers need to have a comprehensive room inventory strategy to make educated decisions about the health and success of their property.
There’s never a shortage of opportunities to get involved with SiteMinder, wherever you are in the world. Here’s what’s on in March.
In the modern age of online hotel bookings, it is more important than ever for hotels to pursue a strategy that will get them more direct, commission-free bookings. Scott Petoff from BookingCounts spoke to SiteMinder about how your hotel could optimise your direct booking strategy.
Your first meeting with guests is not when they enter your hotel, it’s when they visit your website. Make sure you delight and excite them.
Six new and exciting trends are emerging within the Latin American travel market. Here’s what they mean and how your hotel can capitalise.
Building a successful brand takes time and a dedicated strategy across the board. Here are some examples of successful hotels and how you can join them.
Google is cracking down on insecure websites, announcing a July 18 deadline for websites to be HTTPS approved. This means users may be driven away from hotel websites that don’t meet the requirements.
In today’s travel landscape, it can be difficult for hoteliers to know which online channels are the right ones to connect with. To help hotels figure this out, SiteMinder recently released its top 15 revenue-generating booking channels.
With so many options available, it can be difficult for hotels to know what online channels will help them get the most bookings. That’s why SiteMinder has released a list of the top 15 revenue-generating booking channels of 2017.
Books and the knowledge they contain should be used more widely by hotel managers looking to set a strong foundation for their management strategy. Here’s 10 of the best.
There’s too much happening in the hospitality industry for hoteliers to keep up every month. Catch up on stats you might have missed in February…
Is human hospitality enough to stop robots taking over? This SiteMinder white paper in partnership with IDeaS and Star Quality Hospitality Consultancy looks at how industry executives feel about the current and future state of our sector. Expert Monica Or delves into the question – who will run our hotels in 25 years – humans or robots?
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