How to create and use a hotel organisational chart
In this blog we cover everything you need to know about creating and using a hotel organisation chart – with examples provided.
Hotel Trends & Advice
Understand hotel industry statistics and learn how guests book a room online and what guests expect during their hotel experience.
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Hotel SOPs: Tips and examples to create your standard operating procedures
This blog explores why standard operating procedures are so important and how to build and successfully incorporate SOPs in your hotel operations, including best practices.
The hospitality industry: Your complete guide
This comprehensive guide gives your hotel the framework, knowledge, insights, actionable tips and tools you need to win more bookings and perfect the guest experience within the hospitality industry.
SiteMinder Partner of the Year Awards 2022: Judges announced
After a rousing success in 2021, SiteMinder's Partner of the Year Awards return in 2022 - with an extra prize on offer. Here are all the details, including the announcement of the 2022 judges.
Hotel SWOT analysis: Your full guide
A SWOT analysis can be a helpful starting point for any business to make strategic decisions and improve performance. Here's how to perform one at your hotel.
Hotel room layouts: How to design the perfect room
Hotel room layouts can be the difference between a guest feeling right at home and feeling like their experience has been soured. Here are some tips and examples to design great hotel rooms at your property.
Hotel competitor analysis: How your property can get ahead
At your hotel you need to perform regular competitive analysis to see where you stand in the local market and how you can gain an advantage, and maximise your potential revenue and profit.
How to increase your hotel’s room service revenue
Room service is also not always easy to convert into a profitable exercise for your property, as there can be high operating costs and expenses involved. However there are plenty of benefits to offering high quality room service at your hotel too.
How to balance time, money, and guest experience better with hotel technology
Busy hoteliers like you know how precious time is - however you also know that money and customer relationships are just as valuable to running a successful business. Achieving a balance is the tricky part. That’s why we created this ebook - to show how useful technology can be in easing the strain.
US Travel Outlook 2022: Your hotel’s opportunities to capitalize on bookings and revenue growth
In this report you’ll find more than 100 researched stats and tips that you can use to ensure your hotel is successful moving forward.
SiteMinder’s expert content series: Hotel consultancy edition with Cara Federici of Tech Theory Group and The Madison Melle Agency
In part two of our expert content series we covered hotel consultancy with Cara Federici, Founder and CEO of both Tech Theory Group and The Madison Melle Agency.
Your hotel’s tip sheet for hiring and managing quality staff
It's no easy task recruiting, training, and managing staff in the hospitality industry so we hope this tip sheet can give you helpful pointers at your property.