Understand key hotel industry statistics and learn about the latest traveller trends from how guests book a room online, right through to what your guests expect during their hotel experience. Hear about the success hotels all around the world are having with hotel management technology, and explore our ‘how to’ articles so you can master this fast-changing hospitality industry with some new ideas.
Is human hospitality enough to stop robots taking over? This SiteMinder white paper in partnership with IDeaS and Star Quality Hospitality Consultancy looks at how industry executives feel about the current and future state of our sector. Expert Monica Or delves into the question – who will run our hotels in 25 years – humans or robots?
It’s an exciting time of year and guests will be expecting a great experience at your hotel. Here’s how you can keep them happy this festive period.
Customer service is most important in the hospitality industry. How has it changed in recent years and how can your hotel adapt?
There’s always room for improvement in any business but it can be hard to know where to look. Here are some resources you can use for your hotel management.
Even understanding the basics of revenue management can be hugely beneficial for hotels. Here, Jody Sharratt of Rooms online shares her advice for hotels looking to learn more.
There are countless startups trying to disrupt the industry. A select few hit the mark and provide new and exciting options for hotels and guests alike.
Happy staff make for happy guests. It’s a simple concept but more complicated to achieve. Here’s how to create a positive environment at your hotel.
Books and the knowledge they contain should be used more widely by hotel managers looking to set a strong foundation for their management strategy. Here’s 10 of the best.
Being a good hotel manager requires a lot of personal skills and knowledge. Here’s some high-level advice to point you in the right direction.
Building a successful brand takes time and a dedicated strategy across the board. Here are some examples of successful hotels and how you can join them.
If you’re short on time but are still struggling to get a grasp on your hotel marketing plan, these quick video tutorials may be able to help.
As always, the SiteMinder support teams are here to help you over the festive period. Here’s how to contact our global offices using the information below.
It’s called Sanctuary Retreat for a reason and this hotel in Australia’s Queensland is doing great things with conservation for the environment and guests.
How does Solscape in New Zealand balance sustainability and managing guests? This SiteMinder blog explores their ecotourism credentials, and of course yoga.
Cyclone Pam hit tropical paradise Vanuatu back in March. How are hotels rebuilding? How is tourism affected? SiteMinder’s blog talks to the Moorings Hotel.
Wellness travel is still on the rise with more travellers becoming proactive about their health and wellbeing. Here’s why and how you can promote it at your hotel.
There’s too much happening in the hospitality industry for hoteliers to keep up every month. Catch up on stats you might have missed in February…
Six new and exciting trends are emerging within the Latin American travel market. Here’s what they mean and how your hotel can capitalise.
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