Explore Trends and Advice

Understand key hotel industry statistics and learn about the latest traveller trends from how guests book a room online, right through to what your guests expect during their hotel experience. Hear about the success hotels all around the world are having with hotel management technology, and explore our ‘how to’ articles so you can master this fast-changing hospitality industry with some new ideas.

Guest experience at a hotel

Ask The Hotel Experts: How can I supercharge a great guest experience at my hotel?

To help hoteliers manage their business, meet guest expectations and optimise guest experience SiteMinder spoke to hotel specialist Nicky Govender.

Shopping cart of hotel and travel goods

Why your hotel should offer a ‘shopping cart’ experience

Hotels need to start thinking about offering a more distinct shopping cart experience, one that gives travellers the freedom they truly want. Here’s why…

Woman staying at a hotel because she brought a hotel package

Elevating Guest Experiences: How to categorise your hotel packages

Sometimes it’s about how you ‘package’ your hotel packages. Find out here how you can give your guests the value for money they’re looking for.

hotel of the future

Profiling ‘The Choreographer’: Is this your hotel of the future?

‘The Choreographer’ is a hotel of the future which will redefine service by managing the entire travel experience in a painless manner to remove any stress from the guest.

Your October guide to what’s on with SiteMinder…

Every month provides opportunities to get involved with SiteMinder. Here’s how you can connect with us at October’s events…

'The Neighbour' is a hotel of the future

Profiling ‘The Neighbour’: Is this your hotel of the future?

‘The Neighbour’ is a hotel that prioritises the connection between hotel and local area, operating as a mediator for guests to get a valuable and authentic experience.

Hotel halting demise of guest loyalty

Ask the Hotel Experts: How can hotels halt the demise of guest loyalty?

With guest loyalty in the hotel industry seemingly fighting a losing battle, is it possible to reinvigorate it? Jordan Hollander of Hotel Tech Report says it is..

Future traveller tribes

Future Hotel Guests: Tomorrow’s traveller tribes revealed

Future travellers will be even more complex than they are now, with more options, diversity and better access to technology. How can your hotel respond?

Estas son 11 formas para aumentar efectivamente la ocupación y los ingresos de tu hotel entre semana:

11 effective ways to boost your hotel’s midweek occupancy and revenue

Discounting is never a good strategy for boosting your hotel’s bookings. So here are 11 effective ways to boost your hotel’s midweek occupancy and revenue.

Free on-demand webinar: How to attract Chinese travellers to your hotel

Did you know the Chinese typically dedicate almost a quarter of their income to spend on travel? That’s great news for hoteliers! Learn more in this exciting webinar…

SiteMinder answers your questions about how to make your hotel appeal to Chinese travellers

Your Questions Answered: How to connect your hotel with Chinese travellers

SiteMinder recent webinar proved so popular we answer your questions on how to attract Chinese travellers in this article.

Video reveals the most effective hotel packages

Video: How to create packages that your hotel guests want

This video will provide you with tips on how you can create packages that will increase bookings and revenue for your hotel.

A bar inside of a hotel

ROOMS WITH A VIEW: Sanctuary Retreat, Mission Beach, Australia

It’s called Sanctuary Retreat for a reason and this hotel in Australia’s Queensland is doing great things with conservation for the environment and guests.

A Traveler's tent in the bush

ROOMS WITH A VIEW: Solscape, New Zealand

How does Solscape in New Zealand balance sustainability and managing guests? This SiteMinder blog explores their ecotourism credentials, and of course yoga.

A resort on the beach

ROOMS WITH A VIEW: Moorings Hotel, Vanuatu

Cyclone Pam hit tropical paradise Vanuatu back in March. How are hotels rebuilding? How is tourism affected? SiteMinder’s blog talks to the Moorings Hotel.

AI in the hotel industry

AI in the Hotel Industry: A snapshot of the potential impacts

AI is becoming more prominent in the hospitality industry and the potential benefits are expanding every day. Here are some examples.

Hotel Industry News: Things you might have missed in September

There’s too much happening in the hospitality industry for hoteliers to keep up every month. That’s why SiteMinder’s TrendTracker is here…

This European hotel is becoming a travel powerhouse

Which European destinations are becoming travel powerhouses?

The UK and France have always been popular travel destinations and new research from Sojern shows they probably always will be. See the latest figures.

Subscribe to the SiteMinder Industry Newsletter

Get the latest trends and advice delivered straight to your inbox

Thanks for sharing

Sign up to our blog and receive regular updates on the content you're into

Send this to a friend