Explore Trends and Advice

Understand key hotel industry statistics and learn about the latest traveller trends from how guests book a room online, right through to what your guests expect during their hotel experience. Hear about the success hotels all around the world are having with hotel management technology, and explore our ‘how to’ articles so you can master this fast-changing hospitality industry with some new ideas.

Shopping cart of hotel and travel goods

Why your hotel should offer a ‘shopping cart’ experience

Hotels need to start thinking about offering a more distinct shopping cart experience, one that gives travellers the freedom they truly want. Here’s why…

Woman staying at a hotel because she brought a hotel package

Elevating Guest Experiences: How to categorise your hotel packages

Sometimes it’s about how you ‘package’ your hotel packages. Find out here how you can give your guests the value for money they’re looking for.

Dogs are loyal to their owners and a hotel loyalty program will help improve your hotel's online reputation

Why loyalty programs are vital for your hotel’s online reputation

Nothing is more important at your hotel than online reputation. Help grow your positive web presence with loyalty programs using these tips from SiteMinder.

Hotel guest choosing travel destination

Why the guest booking journey begins at choosing a destination (part one)

Choosing a destination is by far the most important decision for travellers. It’s one that is begins the booking process and is influenced by a range of factors.

Free on-demand video: How to attract Chinese travellers to your hotel

Did you know the Chinese typically dedicate almost a quarter of their income to spend on travel? That’s great news for hoteliers! Learn more in this exciting webinar…

Hotel industry professionals listening to talks

5 of the best must-watch TED talks for hotel managers

TED talks always deliver a powerful message and spread positive ideas. For hotels, there is plenty to learn about hospitality and technology from these discussions.

On air listening to hotel podcasts

5 of the best go-to podcasts for hotel managers

Podcasts are a great resource for hotels, offering a vast amount of knowledge and expertise that hoteliers can use to successfully run their business.

Young workers at a hotel

Are you following the rules for recruiting younger workers at your hotel?

Hiring and retaining young staff members isn’t always easy in the hospitality industry. Take note of these practical tips at your hotel.

The UK hospitality industry is concerned about filling roles post-brexit

What does the UK hospitality industry look like post-Brexit?

The Brexit vote immediately created a conversation within the UK hospitality industry, with particular concerns over a potential staff shortage in the future.

SiteMinder answers your questions about how to make your hotel appeal to Chinese travellers

Your Questions Answered: How to connect your hotel with Chinese travellers

SiteMinder recent webinar proved so popular we answer your questions on how to attract Chinese travellers in this article.

Flashpackers arriving at a hotel

Alternative Guest Segments: How to target ‘flashpackers’ at your hotel

It’s a market that has existed for some time, but flashpackers are travellers that hotels need to capitalise on with greater focus.

Free on-demand video: How to manage your hotel’s online reviews

Online reviews have a growing influence within the travel industry. Find out how to manage them correctly in this exciting webinar….

Free downloadable guide: SiteMinder’s Hotel Success Stories Collection

In our success stories collection you’ll find real-life examples of how some of the world’s biggest hotels have prospered using SiteMinder’s award-winning technology solutions.

A bar inside of a hotel

ROOMS WITH A VIEW: Sanctuary Retreat, Mission Beach, Australia

It’s called Sanctuary Retreat for a reason and this hotel in Australia’s Queensland is doing great things with conservation for the environment and guests.

A Traveler's tent in the bush

ROOMS WITH A VIEW: Solscape, New Zealand

How does Solscape in New Zealand balance sustainability and managing guests? This SiteMinder blog explores their ecotourism credentials, and of course yoga.

Stats don't lie: Is your hotel truly capitalising on guest booking behaviour?

Stats Don’t Lie: Is your hotel truly capitalising on guest booking behaviour?

Guest booking behaviour is a vital insight for hotels to track if they want to truly optimise the amount of bookings they convert.

Hotel Industry News: Things you might have missed in July

With travel news breaking every day, in every corner of the globe, SiteMinder’s TrendTracker is here to keep you informed of the latest trends.

Free infographic profiles business travellers around the world

Free infographic: How well does your hotel understand the needs of business travellers?

Given that more women and millennials are undertaking business travel, a one-size fits all approach to marketing and distribution will no longer work. Explore the facts in this infographic…

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