Understand key hotel industry statistics and learn about the latest traveller trends from how guests book a room online, right through to what your guests expect during their hotel experience. Hear about the success hotels all around the world are having with hotel management technology, and explore our ‘how to’ articles so you can master this fast-changing hospitality industry with some new ideas.
A new report from SiteMinder has given insight into the key drivers of success for global hoteliers. Here’s what chapter five of the Global Hotel Business Index 2018 told us…
If your guests don’t feel connected to your hotel, they could still be ruled by price, location, or facilities next time they go to book. Here’s how to connect with them on an emotional level.
Providing the best customer service at your hotel means providing the best customer service full stop. Here are some tips for your property.
This year, hoteliers are concentrating fiercely on understanding global travellers and driving future success. Download the cheat sheet for full insights.
France benefits from its strong transport infrastructure – including its world-famous Métro system and high-speed rail, the TGV. Let’s assess the opportunity for hotel bookings in 2018.
With global travel continuing to explode, rail transport could start to play a much larger role in the future of travel – and hotels.
Take our 14 day challenge will help build a group of loyal staff who will not only stay with your company, but will be ambassadors for your hotel brand.
Being able to communicate effectively with guests at your hotel is a huge factor in the experience they have and the feedback they leave once they depart. Here’s how to get it right.
Wondering how to hire hotel staff that will make your guest experience shine? Here are six traits you should look for in new hires.
Creating promotions at your hotel doesn’t have to be hard or complicated. Even simple plans can deliver increased bookings and revenue for your property. Take a look at these tips.
Building a successful brand takes time and a dedicated strategy across the board. Here are some examples of successful hotels and how you can join them.
If you’re short on time but are still struggling to get a grasp on your hotel marketing plan, these quick video tutorials may be able to help.
It’s called Sanctuary Retreat for a reason and this hotel in Australia’s Queensland is doing great things with conservation for the environment and guests.
How does Solscape in New Zealand balance sustainability and managing guests? This SiteMinder blog explores their ecotourism credentials, and of course yoga.
Cyclone Pam hit tropical paradise Vanuatu back in March. How are hotels rebuilding? How is tourism affected? SiteMinder’s blog talks to the Moorings Hotel.
There’s too much happening in the hospitality industry for hoteliers to keep up every month. Catch up on stats you might have missed in April…
Global travellers experience an entire journey online before they arrive at your hotel. Here are 17 stats detailing the modern digital habits of travellers.
20 surprising hospitality stats: What can your hotel learn?
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