What is a destination management company (DMC)? Guide for hotels
Discover how a destination management company partnership can unlock new revenue streams for your hotel business.
Technology
Save time and money through effective use of hotel technology – read about everything tech including cloud, mobile, data, and security.
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Tourplan: What is tour planning software for hotel groups?
Automate reservations from ITOs and DMCs with Tourplan, sending more valuable bookings to your hotel via SiteMinder's integration.
Tour operator software: Guide for hotels and groups
Discover tips for choosing the right software, integrating with your existing systems, and optimising your distribution strategy.
Digital Markets Act: Guide for hotels in Europe
The Digital Markets Act is an important regulation introduced by the European Union. Learn how it might affect your hotel business.
Digital concierge: Beginners’ guide for hotels
What is a digital concierge? A digital concierge is a virtual system that assists hotel guests by handling requests, providing recommendations, and facilitating communication with hotel staff. Whether through a mobile app, an in-room tablet, or a web-based interface, digital concierges offer a wide range of services such as booking reservations, managing room service orders, […]
Hotel tech stack: How to build and scale effectively
What is a hotel tech stack? A hotel tech stack is a combination of software tools used by hoteliers to manage and streamline operations, to enhance the guest experience, and to generate and optimise revenue. The hospitality industry was one of the earliest adopters of digital technologies, and has remained at the leading edge of […]
Hotel automation: Implementation guide for the future
What is hotel automation? Hotel automation is the use of technology to perform routine tasks and manage operations in a hotel with minimal human intervention. This includes automating guest check-ins, housekeeping schedules, inventory management, and communication with guests through automated messaging platforms. Automation helps hotels operate more smoothly and allows staff to focus on high-value […]
Hotel chatbot: Examples to drive revenue
Learn how a hotel chatbot can revolutionise guest service, streamline operations, and boost occupancy and revenue.
Airbnb China: Alternative apps & strategies for hotels
Discover how to adapt to Airbnb's exit from China with strategies for hoteliers to attract guests, leverage alternatives, and boost bookings.
AI in the hospitality industry: Artificial intelligence for hotels
A complete guide to AI in the hospitality industry, tailored for hotels to enhance operations, improve guest experiences, and boost revenue.
Best hotel booking apps: Guide for independent hotels
Making sure your hotel is listed on the best bookings apps will be crucial to how much revenue your hotel can drive. See our full list.
Hotel mobile check-in: A complete guide
Learn about hotel mobile check-in and see how to leverage mobile optimisation to improve guest experience at your hotel.