Introducing ‘Standard Room With Breakfast’, a new series where SiteMinder’s Chief Growth Officer, Trent Innes, gets to know some of the characters who unlock the full revenue potential of hotels.
In this first episode he speaks with Marit Connell, a 25-year hospitality veteran who, as the director of revenue at TFE hotels, is responsible for the revenue management of almost 50 hotels Australia-wide. The conversation covers Marit’s origins in food and beverage and front of house, the traits of a great revenue manager, the balance between revenue maximisation and loyalty, how she stays close to changing traveller behaviours, and even where she plans to stay next.
Visit YouTube to watch the whole show or view it below:
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