London, UK – Hoteles Catalonia selects SiteMinder’s Channel Manager for enterprise connectivity due to its robust integration with their SAP based Property Management System (PMS).
As one of Spain’s most recognizable hotel brands, and a leader in the Barcelona hotel industry, Hoteles Catalonia has 60 hotels of which 24 are situated in Barcelona city alone.
With over 9,000 rooms for sale daily they were looking for a reliable and robust way to increase revenue and streamline operational processes with smart technology.
“We chose the SiteMinder Channel Manager for two main reasons. Firstly to increase our online presence and real time prices and availability for all room types through system connectivity. And secondly, because SiteMinder delivers all reservations instantly into the PMS, reducing our hotels’ manual workload and the data errors that are commonplace with manual reservation capture. Our staff can now focus their activities on better servicing our guests rather than manually processing bookings,” said Manuel Valenzuela, Vice President, Hoteles Catalonia.
Speed to market was key for Catalonia. A full 2-way PMS integration was built and certified within 60 days. This meant that Catalonia could gain from the benefits of a complete integration all within a quick turn around.
SiteMinder’s Head of Sales for Southern Europe, Alex Barros said, “Bringing Hoteles Catalonia, one of the most traditional Spanish owned groups in Spain, is a great honour for SiteMinder. The speed at which we turned this project around impressed Catalonia and highlighted the ease of connectivity that SiteMinder offers. We are extremely proud to be their partner of choice and look forward to a long and successful relationship.”