The connection means hotels using the roomMaster PMS can now have their room availability and pricing distributed automatically to dozens of online accommodation booking sites such as Expedia, Wotif, Booking.com and Agoda. And in return, reservations from booking sites are automatically captured by SiteMinder and dropped directly into hotels’ roomMaster PMSs, eliminating the need to manually re-key booking site reservation emails and faxes.
SiteMinder Managing Director Mike Ford said this seamless interaction between roomMaster and third party booking sites would boost revenue and cut costs, red tape and man hours for hotels using roomMaster.
“We are very pleased to be working with a high-calibre product like roomMaster and to be given the opportunity to deliver the power of our PMS Link solution to roomMaster customers globally,” Mr Ford said. “The benefits to the hotelier are significant. More reliable inventory and pricing is posted to more online channels more frequently, which of course means higher booking revenue and fewer manual errors by staff in updating sites with incorrect availability and rates. In addition, the need for staff to capture booking site reservation information into the property management system is eliminated, resulting in a highly streamlined business process, bringing online booking activity into the mainstream reservation process while reducing cost and effort.”
Lew Tankard, the Managing Director of Innquest Australia, which developed and distributes the roomMaster system, said early indications of the new two-way connection with SiteMinder suggested the link was already cutting costs for hotels by at least $400 a week. “Many of our clients in Australia, New Zealand, the South Pacific and Asia are reporting substantial cost savings of around $400 per week by having SiteMinder load third party site bookings directly into their roomMaster2000 software.” Mr Tankard said. “More importantly, our customers have already reported increased occupancy and revenue because their business is now able to gain more exposure to alternate booking engines including global agents. An added benefit is that staff do not require training on a new and complex distribution software product because everything is driven from their own PMS.”