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COVID-19 resource center for the hotel community

With the conditions and restrictions around Coronavirus (COVID-19) rapidly changing each day, we want to help you to navigate this complicated and unprecedented situation. We have compiled this resource centre to assist you as you prepare and respond to the challenges being faced by our community.

Latest COVID-19 News

AccomNews | Increasing hospo capacity marks next stage of NSW recovery, says Accom industry
HotelManagement | Domestic travel to explode once borders reopen
AccomNews | $2.7bn construction blitz will boost tourism, says VTIC
BBC | Coronavirus: Schools in England reopening on 1 June confirmed, PM says
Channel 4 News | UK Government coronavirus update: Schools to reopen from 1 June
BBC | Coronavirus: All non-essential shops to reopen from 15 June – PMa?
BBC | Coronavirus: what tests are being done in the UK?
The Conversation | New Zealand’s coronavirus elimination strategy has united a nation. Can that unity outlast lockdown?
7News | Coronavirus New Zealand: PM Jacinda Ardern takes 20 per cent pay cut
Sydney Morning Herald | Experts defend New Zealand’s strict lockdown rules in face of criticism
CNN | Covid-19 cases surge in some states as Americans celebrate Memorial Day weekend
Washington Post | Live updates: Holiday weekend prompts shedding of inhibitions as coronavirus deaths near 100,000
NBC | Coronavirus livestream coverage: News on the COVID-19 outbreak
CBC | Coronavirus: What’s happening in Canada on May 24
Reuters | Canada to ramp up COVID-19 testing and tracing, recommend digital app
Global News | With 62% of Canada’s coronavirus deaths, Quebec remains hardest hit province
The Irish Times | Ireland’s coronavirus restrictions may lift more quickly if case numbers keep falling
Reuters | Ireland to review 14-day quarantine for travellers on June 18

Government aid and support

Government aid and support

Government aid and support

Government aid and support

Government aid and support

Government aid and support

SiteMinder Resources

SiteMinder World Hotel Index

Sourced from the bookings facilitated through SiteMinder’s platform, the SiteMinder World Hotel Index helps hoteliers track the momentum of reservations in countries and cities around the world.

Sign up for real-time data so you can:

  • Act quickly to the first signs of recovery
  • Gain more confidence about when you can anticipate demand
  • Be ahead of your competition and put the right plans in place, at the right time, to attract those first guests.

Sign up here

HomeForHotels – The place where every hotelier can feel right at home.

HomeForHotels was created to give every hotelier access to the real stories of other hoteliers, raw insight into booking patterns within every major tourist destination, and a lifeline through industry programs that are making a real difference.

Pay a visit

HSMAI, SiteMinder and eHotelier

[Free Webinar on Demand] Bring Order to Chaos

Watch our panelists from SiteMinder, HSMAI and eHotelier as they discuss the tactics you need to apply in order navigate through the COVID-19 pandemic and how you can build the foundations for recovery.

Watch now

SiteMinder’s blog

Rich resources with advice and tips on important topics.

New Blog! Coronavirus (COVID-19) recovery hope for hotels: Exploring the domestic tourism market

Coronavirus (COVID-19) Survival guide

Practical information and actions you can take to respond to the current landscape, and prepare for the future.

Learn more on topics such as:

  • Advice on cancellations
  • Strategies for future recovery
  • Using downtime effectively

Helpful apps to support your hotel’s recovery.

Explore SiteMinder’s HOTEL APP STORE

Click here

Make guest communication easier and more personalised

Explore SiteMinder’s HOTEL APP STORE

Click here

Maximising your online reputation is key to capturing new guests

Explore SiteMinder’s HOTEL APP STORE

Click here

Keyless entry for a contactless hotel experience

Explore SiteMinder’s HOTEL APP STORE

Click here

Support your hotel’s recovery with Marketing applications

Explore SiteMinder’s HOTEL APP STORE

Click here

Self check in for a contactless hotel experience

Explore SiteMinder’s HOTEL APP STORE

Click here

Revenue management applications for hotel’s of every size

Explore SiteMinder’s HOTEL APP STORE

Click here

Completely personalise your guest’s experienc

Explore SiteMinder’s HOTEL APP STORE

Click here

Enhance your guest’s experience with upselling

Explore SiteMinder’s HOTEL APP STORE

Click here

Our free panel discussion “React, Respond, Recover” is now available on-demand!

Our online panel guides hoteliers with unique data insights and region-specific information, as they navigate the impacts of Coronavirus (COVID-19)

Register to watch at your convenience

Our free panel discussion “React, Respond, Recover” is now available on-demand!

Our online panel guides hoteliers with unique data insights and region-specific information, as they navigate the impacts of Coronavirus (COVID-19)

Register to watch at your convenience

Our free panel discussion “React, Respond, Recover” is now available on-demand!

Our online panel guides hoteliers with unique data insights and region-specific information, as they navigate the impacts of Coronavirus (COVID-19)

Register to watch at your convenience

Our free panel discussion “React, Respond, Recover” is now available on-demand!

Our online panel guides hoteliers with unique data insights and region-specific information, as they navigate the impacts of Coronavirus (COVID-19)

Register to watch at your convenience

[FREE REPORT] SiteMinder’s Changing Traveller Report Australia 2020: Special COVID-19 Edition

For this Special COVID-19 Edition of SiteMinder’s Changing Traveller Report, we surveyed 500 local citizens to understand how their plans, behaviour and preferences had changed since the outbreak of the coronavirus pandemic.

See the results here

[FREE REPORT] SiteMinder’s Changing Traveller Report USA 2020: Special COVID-19 Edition

For this Special COVID-19 Edition of SiteMinder’s Changing Traveller Report, we surveyed 500 local citizens to understand how their plans, behaviour and preferences had changed since the outbreak of the coronavirus pandemic.

See the results here

[FREE REPORT] SiteMinder’s Changing Traveller Report Germany 2020: Special COVID-19 Edition

For this Special COVID-19 Edition of SiteMinder’s Changing Traveller Report, we surveyed 500 local citizens to understand how their plans, behaviour and preferences had changed since the outbreak of the coronavirus pandemic.

See the results here

[Complimentary report] Changing Traveller Report 2020: Special COVID-19 United Kingdom Edition

Learn how travellers’ plans, behaviours and preferences have changed since the outbreak of the coronavirus pandemic.

See the results here

Industry resources

techtalk.travel – Coronavirus (COVID-19) resources

Read more

EuroMonitors Podcast: The challenges that the travel industry is facing in reaction to the Coronavirus (COVID-19)

Listen to the podcast

Industry resources

SiteMinder Webinar with Institute of Hospitality – A how-to guide for preparing your hotel for the new normal

Book now

techtalk.travel – Coronavirus (COVID-19) resources

Read more

EuroMonitors Podcast: The challenges that the travel industry is facing in reaction to the Coronavirus (COVID-19)

Listen to the podcast

COVID-19 useful links

Travel restrictions, Flight operations and Screening information