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SiteMinder’s 2023 Partner of the Year Awards spotlight accommodation’s behind-the-scenes powerhouses

  Posted in Press Releases


Sydney, Australia – SiteMinder, the name behind the only software platform that unlocks the full revenue potential of hotels, has today announced the winners of its 2023 Partner of the Year Awards. Seven businesses were honoured in total, following scores of nominations from five continents globally.

The annual awards recognise the experts, service providers, apps and tech companies that help power the accommodation industry. There are two categories; the Excellence Awards, decided by a panel of expert judges, and the Performance Awards, based on business metrics from SiteMinder’s official partner program.

Entries for the Excellence category were this year judged by Anne Clemenson, Manager of Distribution Technology at International Choice Hotels EMEA; Sharad Kapur, Hospitality Commercial Strategy Consultant at Estilo Hospitality; and Trent Innes, Chief Growth Officer at SiteMinder.

“We are excited to announce the winners of SiteMinder’s 2023 Partner of the Year Awards, and formally recognise the problem solvers, innovators and tech enablers that pour so much energy into the accommodation industry, often from behind-the-scenes,” says Innes. “In a year when travel again thrived, it was the consultants and solutions that enabled properties to operate with speed, flexibility and to personalise the experience of their guests that had the greatest impact.”

The 2023 SiteMinder Partner of the Year Awards winners are:

Excellence Awards

  • Innovation Partner of the Year – Suitech in Spain, for the agility of its front and back office solutions.
  • Industry Champion of the Year – GuruHotel in Mexico, for its commitment to empowering independent hotels via regular knowledge sharing initiatives.
  • Rising Star of the Year – GuestTouch in the US, for expanding the breadth of its reputation management and messaging solutions.
  • People’s Choice Award – RevenYou in Australia, for consistently going above and beyond to fulfil the needs of its hotel customers.

Performance Awards

  • PMS Partner of the Year – Tesipro in Spain
  • Expert Partner of the Year (for the third consecutive year) – TrevPAR World in South Africa
  • App Partner of the Year – Welcome Pickups in Greece

Pinak Soni, CEO of GuestTouch, and winner of this year’s Rising Star of the Year Award, says, “We are delighted to receive this award and would like to thank our customers and partners that made it possible. In the years since GuestTouch was founded, we’ve seen a fundamental shift in the ease at which properties of all sizes, and in all locations, have been able to access technology like ours. As barriers to adoption fade, solutions designed for efficiency and to personalise the experience of guests are becoming increasingly commonplace, which is an exciting trend to witness.”

Adds Derek Martin, Founder & CEO at TrevPAR World, and winner of this year’s Expert Partner of the Year award, “This acknowledgment motivates us to continue pushing the boundaries of excellence, and we look forward to many more years of success and growth alongside SiteMinder.”

Commenting on the value of the awards program to the global hotel industry, Sharad Kapur, Hospitality Commercial Strategy Consultant at Estilo Hospitality, says, “The annual SiteMinder Partner of the Year Awards are a testament to SiteMinder’s continued emphasis on innovation. By shining a light on some of the industry’s behind-the-scenes stars, we can reflect on the depth and quality of accommodation’s advisor and technology landscape, and the immense value that these partners bring to properties of all kinds.”

This year’s awards mark the third anniversary of the SiteMinder Partner Program – the most extensive training and educational program for hotel advisors, hotel technology startups and property management system (PMS) vendors globally.

For more about the winners, head here.

Media enquiries
Maria Cricchiola
+61 2 9056 7415

Investor information
Paul Wong
+61 411 889 876

About SiteMinder
SiteMinder Limited (ASX:SDR) is the name behind SiteMinder, the only software platform that unlocks the full revenue potential of hotels, and Little Hotelier, an all-in-one hotel management software that makes the lives of small accommodation providers easier. The global company is headquartered in Sydney with offices in Bangalore, Bangkok, Barcelona, Berlin, Dallas, Galway, London and Manila. Through its technology and the largest partner ecosystem in the global hotel industry, SiteMinder generates more than 100 million reservations worth over A$60 billion in revenue for its hotel customers each year.


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