Online reviews are vital for managing the reputation of your hotel and driving direct bookings. It can often be a complex and time-consuming process but it’s important and can be very rewarding for your business. Investigate our blogs, infographics, or download our eBook to better understand how online reviews work and what are the best strategies for managing them.
Online reviews have a growing influence within the travel industry. Find out how to manage them correctly in this exciting webinar....
Online reviews can make or break your hotel's online booking strategy. Guests value them highly but what do hoteliers think?
This free guide from SiteMinder delves into why online reviews are so significant and what you can do to master your management of them. Download now to learn the best practice advice and responses.
Online reviews may seem too time-consuming and tedious to manage, but they're becoming more important as time goes by. Here's why you need to pay attention.
If your hotel’s popularity ranking on TripAdvisor keeps you awake at night, you’ll probably have heard about the changes to how that works. Here are 9 things we learned about the updated algorithm on the reviews website.
With so much news and research taking place across the hotel and travel industry, it’s hard to keep track. SiteMinder’s TrendTracker is here to help fill you in on the hotel industry news and stats you might have missed in April…
Hotel staff are often not as confident at responding to tweets as they are with face-to-face customer service. Here's some advice on how to use Twitter for hotel customer service...
What influences holidaymakers when they book? Is it the hotel's reputation or is price the deciding factor? This SiteMinder blog explores these questions.
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