It’s clear hotel operators must become adept in the art of handling online guest reviews in order to stay competitive in today’s transparent business landscape. This blog will give you an in-depth guide to managing online reviews at your hotel.
It will be extremely hard to avoid all negative reviews at your hotel but there are some common causes that are very easy to avoid if you take the time to learn them.
t’s widely accepted and followed that the more positive reviews your hotel has, more bookings will naturally follow. Here’s how you can boost your conversion by optimising your TripAdvisor ranking.
Your hotel’s online reviews are one of the most vital aspects of your distribution plan. Collect as many positive reviews as you can to build a profitable business.
Attract more international guests to your hotel with these straightforward tips and simple marketing tactics from SiteMinder.
Online reviews can be a source of frustration for hoteliers with some believing Airbnb has the process right. SiteMinder looks at the Airbnb formula and asks if it could work for hotels.
Nothing is more important at your hotel than online reputation. Help grow your positive web presence with loyalty programs using these tips from SiteMinder.
Online reviews have a growing influence within the travel industry. Find out how to manage them correctly in this exciting webinar....
Hotel images could be even more vital than guest reviews when it comes to giving guests a reason to book at your hotel. Explore the topic in this SiteMinder article.
Online reviews can make or break your hotel's online booking strategy. Guests value them highly but what do hoteliers think?
This free guide from SiteMinder delves into why online reviews are so significant and what you can do to master your management of them. Download now to learn the best practice advice and responses.
Online reviews may seem too time-consuming and tedious to manage, but they're becoming more important as time goes by. Here's why you need to pay attention.
We were fortunate enough speak to Maarten Plesman, Vice President for Europe, Middle East and Africa at Revinate, about online reputation and email marketing.
If your hotel’s popularity ranking on TripAdvisor keeps you awake at night, you’ll probably have heard about the changes to how that works. Here are 9 things we learned about the updated algorithm on the reviews website.