SiteMinder Support: How to get in touch with us over Christmas and New Year

  Posted in How to

As always, the SiteMinder support teams are here to help you over the festive period.

We have brilliant teams based all around the world ready to help answer any questions or figure out any technical difficulties you might be having during Christmas and New Year.

Before you pick up the phone, check out our helpful Knowledge Base – it’s packed full of how-to articles featuring handy step-by-step instructions. There are plenty of video tutorials to show you the way, too.

There is a Knowledge Base section for each of our hotel technology products:

You can also send us a message straight from the app and you’ll need to log in to do this.

If you can’t find what you’re looking for in the help centres, then fill out the Support Form in the Knowledge Base.


How to contact SiteMinder support in Australia and the Pacific

Refer to our contact page for Customer Support phone numbers in your region.

Sunday 23rd December 8.30am – 5.30pm
Christmas Eve: Monday 24th December 8am – 6pm
Christmas Day: Tuesday 25th December Closed – please complete Support Form
Boxing Day: Wednesday 26th December 8am – 6pm
Thursday 27th December 8am – 6pm
Friday 28th December 8am – 6pm
Saturday 29th December 8am – 6pm
Sunday 30th December Closed – please complete Support Form
New Year’s Eve: Monday 31st December 8am – 6pm
New Year’s Day: Tuesday 1st January Closed – please complete Support Form
Wednesday 2nd January 8am – 6pm

 


How to contact SiteMinder support in The Americas

Refer to our contact page for Customer Support phone numbers in your region.

Sunday 23rd December Closed – please complete Support Form
Christmas Eve: Monday 24th December 8am – 7pm
Christmas Day: Tuesday 25th December Closed – please complete Support Form
Boxing Day: Wednesday 26th December 8am – 7pm
Thursday27th December 8am – 7pm
Friday 28th December 8am – 7pm
Saturday 29th December 8am – 7pm
Sunday 30th December Closed – please complete Support Form
New Year’s Eve: Monday 31st December 8am – 7pm
New Year’s Day: Tuesday 1st January Closed – please complete Support Form
Wednesday 2nd January 8am – 7pm

 

 


How to contact SiteMinder support in Europe & Africa

Refer to our contact page for Customer Support phone numbers in your region.

Sunday 23rd December Closed – please complete Support Form
Christmas Eve: Monday 24th December 8am – 6pm
Christmas Day: Tuesday 25th December Closed – please complete Support Form
Boxing Day: Wednesday 26th December 8am – 6pm
Thursday 27th December 8am – 6pm
Friday 28th December 8am – 6pm
Saturday 29th December 8am – 6pm
Sunday 30th December Closed – please complete Support Form
New Year’s Eve: Monday 31st December 8am – 6pm
New Year’s Day: Tuesday 1st January Closed – please complete Support Form
Wednesday 2nd January 8am – 6pm

 


How to contact SiteMinder support in Asia

Refer to our contact page for Customer Support phone numbers in your region.

Sunday 23rd December Closed
Christmas Eve: Monday 24th December 8am – 5pm
Christmas Day: Tuesday 25th December Closed – please complete Support Form
Boxing Day: Wednesday 26th December 8am – 5pm
Thursday 27th December 8am – 5pm
Friday 28th December 8am – 5pm
Saturday 29th December 8am – 2.30pm
Sunday 30th December Closed
New Year’s Eve: Monday 31st December 8am – 5pm
New Year’s Day: Tuesday 1st January Closed
Wednesday 2nd January 8am – 5pm

 

Contact the SiteMinder team for support

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