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Welcome to the World Hotel Index

By Mike Ford, Founder and Managing Director at SiteMinder


SiteMinder World Hotel Index

The world was a different place in 2006 when I began the SiteMinder business. For starters, OTAs were only starting to flourish and few hotels had figured out how to get their rooms on this thing called ‘the internet’.

Needless to say the world of travel, especially online, has continued to explode since then and SiteMinder grew with it. Never would I have imagined the day that so many hotels, the lifeblood of the travel and hospitality industries, would be forced to close their doors or stand still in their lobbies void of guests.

In recent months, hoteliers and the travel industry at large have been forced to shift their focus from maximising revenues and profits to pure survival. From asking ‘how much can I earn from my next guest?’ as recently as February, today hoteliers are asking ‘when will people start travelling again?’

By exposing our own data resources, we at SiteMinder hope to do our bit, however small, in allowing all players within the hospitality and travel industries to track hotel recovery as it happens.

For this reason we have created the World Hotel Index, an aerial view of all the bookings of SiteMinder’s 35,000 customers, through more than 400 booking channels globally. The Index tells us how hotel bookings are performing year-over-year and it’s refreshed daily. We’ve ensured that data is available at a global, country and city level, to provide insight into both macro and local trends, which are critical for hoteliers, hotel investors and travel professionals during this time of uncertainty and the staggered lifting of lockdowns around the world.

The World Hotel Index is our small contribution to hoteliers who have given the world so much and, even today, are joining the COVID-19 frontlines to play their part. We know inevitably their role will be as critical as ever once this pandemic passes, and we look forward to celebrating with them as we start to see those bookings coming in once more.

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