What’s new

We’re introducing Passkeys – a new, more secure way for you to log-in using a physical key or biometric identifier like face ID or fingerprint.

We’re updating the Booking Engine so it automatically matches the guest’s browser language, ensuring it’s displayed in their preferred language.

A new dashboard tab on the Insights page to summarise and highlight key performance metrics across all Insights reports.

We’re making some additional enhancements to improve this feature:

• Show/hide properties
• Dropdown to show properties in a location/region.

Set floor/ceiling rate rules for pricing recommendations as well as automation controls to activate/deactivate automation based on your specific needs. Dynamic revenue plus is now available to everyone!

We are implementing a series of accessibility improvements across our Direct Booking Engine to meet WCAG (Web Content Accessibility Guidelines) compliance standards.

A new security enhancement has been implemented to ensure your account is continuously monitored for unusual or suspicious activity during each session.

We’ve introduced intelligent room rate recommendations within Channels Plus to help you automatically identify and activate your most competitive rates across our distribution channels.

A new performance overview card for Demand Plus in your SiteMinder Platform dashboard, provides a quick view of Demand Plus performance, including how often your property appears to potential guests, campaign results, and recommended actions to improve.

You now have greater control over your Direct Booking rates, with the ability to activate, suspend, or deactivate rooms and rates in bulk. This update eliminates the need to update each room type or rate plan individually, saving time and streamlining management.

We implemented credit card validation controls in Direct Booking Engine form fields to prevent guests from entering sensitive payment information in unsecured areas.

Create direct links to display specific rate plans in the Direct Booking Engine, and share them with your guests via custom URLs.

A new centralised notification centre provides a single, configurable feed of revenue and channel alerts, giving you greater control over your business and the ability to respond quickly to changes in demand or channel issues.

Additional channels now supported for Automated Payments! You can now set up autopay rules to process standard cards and virtual credit cards from major channels, including Booking.com, Expedia, Agoda, and Hotelbeds, along with your direct bookings.

Alongside the existing options (email, SMS, WhatsApp, and Airbnb) we added Booking.com to the Messaging Hub, giving you more flexibility to manage guest interactions directly within the Guest Engagement platform.