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Boat Harbour Jetty B&B finds freedom with SiteMinder

  Posted in Case Studies  Last updated 5/04/2022

Located in Port Albert, Australia, Boat Harbour Jetty B&B offers guests exclusive waterfront views in an historic fishing village. Each studio apartment is designed for extreme comfort with king-sized pillow top beds that guests will barely be able to drag themselves away from.

When they do, it’s a casual stroll to enjoy nearby cafes and restaurants, or the nearby Maritime Museum. Further adventures await with the surrounding area offering waterfalls, national parks, whale watching, and scenic tours – no nature lover will be disappointed!

Owner Sharon Radon is responsible for overseeing the apartments and taking care of guests’ needs.

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SiteMinder a perfect solution to take the strain off

With Sharon managing everything herself, it was only a matter of time before she sought to get some time back in her day-to-day life.

She soon adopted SiteMinder’s channel manager and website builder to make life easier, with immediate benefits.

“The time saving is immeasurable. Without SiteMinder I wouldn’t be free to focus on the physical running of my business, my time would be spent doing admin” she explained.

“SiteMinder has provided me with a total solution. I have created and have control of my own website, bookings from multiple channels are all integrated, and payments are processed quickly and easily.”

SiteMinder’s new platform an exciting prospect

As a single powerful platform, allowing hoteliers to manage all property operations from one place, it’s an exciting time for current and future customers of SiteMinder.

“I expect the new platform to save me even more time, being able to access all information through one interface,” said Sharon.

“Even as a small operator I’m excited about the new features and learning how I can increase revenue and growth.”

Sometimes all it takes is a little nudge to push your business forward, as was the case with Sharon.

“I was recommended to SiteMinder by a friend in the industry and couldn’t be happier with the support, performance and features available to me,” she said.

“SiteMinder has enabled me to focus on building my business and given me the confidence to know that my tech needs are covered by the best.”

Thank you Sharon and keep up the great work at Boat Harbour Jetty B&B!


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