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SiteMinder makes life easy for TorreMirona Golf & Spa Resort

  Posted in Case Studies

Situated in the natural and historical region of Catalonia, Spain, TorreMirona Golf & Spa Resort provides a remarkable experience for guests. Each space within the resort has a single fundamental objective: to provide an escape from the day-to-day into a world of leisure and luxury.

Travellers staying at TorreMirona will find themselves next to Salvador Dali’s hometown and his epicentre of art, the incredible beaches and coves of the Costa Brava, and the impressive mountains of the Pyrenees.

Guests can hold meetings and weddings at the resort if they choose or simply indulge in the multiple restaurants, golf course, sports centre, spa, or charming gardens.

SiteMinder helped to control the back-end

When a property is proving to be so popular and driving a lot of business, it’s imperative the back-end operations are being managed successfully.

The general manager of TorreMirona, Yassine Bouallala, explains the adoption of SiteMinder’s channel manager and SiteMinder Insights, a business intelligence tool.

“SiteMinder was recommended to us as having the best channel manager in the market, and Insights is the ideal tool for price management,” he said.

“With so many recommendations, we visited SiteMinder’s website and contacted a representative.”

Working with SiteMinder was smooth sailing

To make things easy and to ensure the property was up and running successfully, SiteMinder moved quickly according to Yassine.

“The setup was done within a few days. It was a matter of configuring our inventory and rates, and the connection to our PMS was done smoothly,” he explained.

“The connection to a large number of channels and the additional benefits of Insights are some of the advantages we found SiteMinder to have over competitors.”

TorreMirona now manages distribution and pricing much easier and more strategically thanks to SiteMinder.

“SiteMinder showed great dedication [to us] and provided the best possible service,” said Yassine.

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