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Stay on top of your game with our latest blogs

What guarantees a bad hotel guest review? (…and how to avoid it)

14 August 2018

Hotels can avoid bad reviews using this advice from SiteMinder.

It will be extremely hard to avoid all negative reviews at your hotel but there are some common causes that are very easy to avoid if you take the time to learn them.

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The most proven hotel guest engagement strategies across the globe

10 August 2018

Engaging hotel guests means getting them to care about your brand. Once they care, you’ll have a lifelong customer and a hotel experience ambassador.

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The Hotel Experts Collection: How to enhance the guest experience in hotels

9 August 2018

In this free eBook, you’ll learn how to supercharge guest experience, regain guest loyalty, and understand what motivates Chinese guests.

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  • Solutions
    • Independent hotels
    • Groups and chains
    • Enjoy higher occupancy and revenue
    • Get more direct bookings
    • Stay ahead of your competition
    • Save time and money
  • Products
    • Channel manager
    • Online booking engine
    • Hotel website design
    • Hotel business intelligence
    • Global Distribution System
  • Partners
    • Become a partner
    • SiteMinder Exchange
    • Integrations
    • Online travel agencies
    • Wholesalers
    • Global distribution system
    • Hotel booking engines
    • Property management systems
    • Central reservation systems
    • Revenue management systems
  • Resources
    • Distribution
    • Technology
    • Marketing
    • Trends and advice
    • Case Studies
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