After plenty of amazing entries to the SiteMinder Partner Awards this year, it’s now time to check-off one of the most exciting milestones – announcing the brands and experts who are in the running to win an award.
With some familiar and new faces alike, this edition’s finalists are as follows:
Excellence Awards Finalists
With the winners to be decided by our astute panel of judges, here are the finalists of the excellence awards.
Innovation Partner of the Year
Welcome Pickups
Welcome Pickups is working towards making it easier than ever to streamline guest transportation, easing logistical burdens and enhancing guest experiences from start to finish.
From one-click integration with top PMS systems and channel managers to real-time booking and modification tools, backed by 24/7 support and personalised services, every guest’s journey is smooth from the moment they land until they arrive at their destination.
At the forefront of travel logistics, Welcome Pickups is a strong contender for the Innovation Partner of the Year award.
Visito AI
By creating a conversational AI platform – integrated with SiteMinder – which allows guests to book rooms directly through popular messaging platforms like WhatsApp and Instagram, Visito is helping hotels streamline guest engagement.
By integrating with leading AI models like ChatGPT and Meta Llama, Visito isn’t just another chatbot; it anticipates guest needs, helps hotels upsell services, and provides real-time assistance with minimal human intervention.
Visito is also growing quickly and is now live with properties in 15 countries and used by guests in 140+ countries.
Roibos
Roibos is transforming hotel distribution with a direct marketplace that connects hotels and travel distributors worldwide, via a seamless platform where both parties can interact directly.
A key feature of this innovation is the Roibos Wallet, a payment solution that centralises all payments related to bookings. This wallet allows hotels and distributors to manage transactions in one place, significantly reducing administrative complexities and ensuring a secure, frictionless payment experience for both hotels and agencies alike. Hotels using Roibos gain access to an advanced distribution control panel to manage their rates, availability, and distribution channels in real-time.
This innovative approach positions Roibos as a key player driving the next wave of technological and operational advancements in the hotel distribution space.
Breakthrough Partner of the Year
RoomPriceGenie
As a revenue management system (RMS) for independent properties, RoomPriceGenie is bridging the gap between manual or overly complex systems and easy-to-use, cost-effective, revenue management solutions.
Now serving over 2000 properties globally, RoomPriceGenie is enabling small properties to compete with the biggest players in the market.
TheAnythingGroup
TheAnythingGroup is a full-service digital, marketing, branding, website development and reputation agency, with a full in-house production and filming studio.
In 2024, TAG launched ALBIE, a booking engine designed to revolutionise the hospitality industry.
Built to meet the evolving demands of the travel and tourism industry, ALBIE lets guests create personalised travel experiences, with times, dates, and places all in one transaction. ALBIE saves time and money for travellers and boosts revenue for hotels and activity providers.
ezTravel
ezTravel is Taiwan’s leading online travel agency. Offering flight bookings, hotel reservations, tour packages, and travel insurance, exTravel makes it simple for travellers to book their entire trip.
The company experienced a breakout year in 2024, seeing a 33% growth in room nights and a 17.9% growth in revenue.
Now ranked as the top OTA in Taiwan and with more than 3 million app downloads, ezTravel is also the first local OTA to establish a ‘Book and Pay Later’ function.
Hotelier’s Choice Partner of the Year
Keytel
Keytel is an alliance for independent hotels around the world, providing high quality strategic advice and creative solutions thanks to a combination of knowledge, global experience, technology and exclusive alliances with specialist partners.
In 2023-24, Keytel’s customised solutions have focused on optimising performance and service quality through advanced technology and strategic support, helping hotels deliver exceptional guest experiences and achieve higher satisfaction levels.
Central Hotelier
Offering consultation on operations, finance, and commercialisation, Central Hotelier is a key partner for a number of hotels across Mexico.
They have boosted hotel businesses with technological innovation, mixing Siteminder products with external tools to drive business growth and profitability.
RevenYou
Led by Tamie Matthews, RevenYou provides hotel and accommodation clients with exceptional service and support in revenue management, to optimise business performance and overall revenue outcomes.
Whether it’s connecting clients with the right services, helping them sletect and implement technology or imparting essential knowledge in consultation, RevenYou enables hoteliers to make more informed and strategic business decisions.
With a diverse range of expertise and a wealth of experience, RevenYou brings fresh ideas that can be quickly actioned to achieve favourable results.
Revenue Partner of the Year
RevenYou
RevenYou is also a finalist for Revenue Partner of the Year.
Highlights in 2024 included implementing new tech systems in record time, rapidly increasing occupancy rates, auditing and correcting tech stacks, boosting key revenue metrics such as RevPAR and ADR, and establishing new pricing strategies to achieve reservation and revenue growth.
Foster Hospitality
Foster Hospitality offers comprehensive consultation services for hoteliers.
They assist hotels to make better business decisions, find cutting edge technology, boost sales and marketing, enhance staff management, and more.
On one occasion in 2024, Foster Hospitality was able to help a client achieve a 200% increase in sales after assisting them to implement SiteMinder’s platform.
Sojern
Sojern is a comprehensive software and service that helps travel businesses to find, engage, and retain travellers at every step of their journey.
The Sojern Traveler Ecosystem™ ingests billions of travel intent signals per day from thousands of travel brands, giving travel marketers the tools to effectively drive demand, convert customers, and build loyalty.
Sojern’s digital marketing campaigns have resulted in impressive direct revenue generation for SiteMinder and Sojern’s common clients. These campaigns have yielded a total of $19 million in direct booking revenue and have facilitated over 22,000 direct bookings.
Performance Awards Finalists
PMS Partner of the Year
AbodeBooking
AbodeBooking is an accommodation booking system with over 10 years serving accommodation owners.
The one-stop-shop to simplify a hotel’s booking operations, AbodeBooking offers a flexible and easy-to-use property management system, tailored to meet the unique needs of the property.
3RPMS
3RPMS was developed by experienced hotel professionals with a clear structure, intuitive user interface, and well-thought-out processes to help hotels quickly navigate the system.
Designed from the ground up to meet the demands of today’s hospitality industry, 3RPMS allows hoteliers to complete daily tasks more easily, faster, and with fewer clicks than ever before.
Suitech
Suitech is a Spanish based consulting company specialising in high-value, disruptive and cloud-based business solutions for the hotel sector.
With Suitech technological solutions for hotels, accommodation businesses will boost direct reservations by reducing dependency on third parties. They can effectively manage their property in order to improve productivity and profitability, as well as build stronger loyalty.
Expert Partner of the Year
Suntryp
Suntryp was born as a commercial hotel agency, specialising in online distribution and marketing.
Focused mainly on the management of holiday establishments in the Balearic and Canary Islands. The business focuses on direct sales and the optimisation of online channels, whether it’s OTAs, bedbanks or metasearch engines.
TrevPAR World
Based in South Africa and established in 2016, the primary objective of TrevPAR World Group Holdings is to optimise hotel profits by implementing unique data driven strategies that allow hotel owners and operators to track, adjust, and improve all performance metrics of their business and its outlets, both in the short and long term.
Currently, the Group manages over 5000 rooms per day across 58 cities in 10 different countries.
Hotel Solutions Colombia
Hotel Solutions is a Colombian company specialising in Revenue Management and Digital Marketing for the hospitality sector.
It focuses on maximising hotel revenue and optimising processes through advanced technological solutions.
The business stands out for implementing dynamic and personalised pricing strategies that increase both occupancy and profitability for each property, while also strengthening their digital presence through effective online marketing campaigns.
App Partner of the Year
Duve
Duve is a guest experience platform made for accommodation properties and hospitality businesses of all sizes.
Duve provides smart solutions and tools to communicate with guests and anticipate guests’ needs all while saving staff time from tedious tasks.
Smartpricing
Smartpricing is helping hotels, B&B and vacation rentals earn more money and work better thanks to the smartest, most user-friendly software harnessing the power of artificial intelligence and machine learning.
Chosen by more than 2,500 hoteliers across Europe, Smartpricing leverages artificial intelligence to analyse market data, find the most profitable rate and publish it automatically on sales channels.
Welcome Pickups
Founded in Athens, Greece, Welcome Pickups goes above and beyond the commoditised transfer service as the first company to deliver a holistic, in-destination travel experience.
From the moment a traveller arrives in a new destination, until they return home, Welcome Pickups accommodates all their travel needs (transfers, travel products, things to do, information) as the easiest, friendliest and most personalised solution.
Distribution Partner of the Year
Klook
Klook is an online travel platform that helps travellers discover and book amazing experiences to do at great prices. It’s like a personal travel concierge, providing a wide range of activities, tours, and attractions.
With Klook, guests can make convenient bookings, skip-the-line for activities, and check reviews and recommendations.
HyperGuest
HyperGuest’s technology platform empowers hotels and travel providers to deliver rooms with maximum efficiency and profitability.
Its Marketplace is an intelligent yet easy-to-use B2B distribution channel that shortens the booking supply chain and enables direct booking flow at scale for both hotels and travel providers. This open and highly scalable cloud technology layer opens new opportunities for profit and business with zero manual effort and the fastest time-to-booking.
Hopper
Hopper is an accredited travel agency that partners with airlines, hotels, homes, and car rental providers across the globe, able to make the most accurate price predictions thanks to algorithms which process and archive trillions of data points.
Every day, Hopper analyses over 30 billion price points in real-time so you’ll never miss a deal.
Stay tuned to find out who the big winners are!
