Hotel Insights

The travel industry is constantly evolving and hotels need to adapt quickly to the dynamic nature of customer behaviour.

Check out our blog and infographics to keep up with the latest insights.


hotel of the future

Profiling ‘The Choreographer’: Is this your hotel of the future?

‘The Choreographer’ is a hotel of the future which will redefine service by managing the entire travel experience in a painless manner to remove any stress from the guest.

Your October guide to what’s on with SiteMinder…

Every month provides opportunities to get involved with SiteMinder. Here’s how you can connect with us at October’s events…

'The Neighbour' is a hotel of the future

Profiling ‘The Neighbour’: Is this your hotel of the future?

‘The Neighbour’ is a hotel that prioritises the connection between hotel and local area, operating as a mediator for guests to get a valuable and authentic experience.

The architect is a hotel of the future

Profiling ‘The Architect’: Is this your hotel of the future?

The Architect is a hotel that creates creative, flexible, and creative spaces that appeal to guests who have a diverse range of needs. Does this sound like your property?

The Curator is tipped to be a hotel of the future by Deloitte and Dolbin

Profiling ‘The Curator’: Is this your hotel of the future?

The Curator is a hotel that listens to the individual needs of guests and facilitates the required resources to personalise their stay. Does this sound like your property?

Industry Predictions: What is the future of hotel design?

Hotel design isn’t just about the height of your ceiling or the colour of your carpet. In the future there are many different aspects that will define the setup of hotel businesses.

Google search predicts hotel occupancy

Can Google search results predict hotel occupancy rates?

Is there a correlation between accommodation searches and hotel demand? Data from Google and STR seems to show this is the case. Check out the findings here.

Loyal hotel guest enjoys value for money

Is value-for-money the key to driving guest loyalty at your hotel?

With guest loyalty increasingly hard to inspire within travellers, hotels need to focus on giving their customers value-for-money

Hotel guest choosing travel destination

Why the guest booking journey begins at choosing a destination (part one)

Choosing a destination is by far the most important decision for travellers. It’s one that is begins the booking process and is influenced by a range of factors.

Free on-demand webinar: How to attract Chinese travellers to your hotel

Did you know the Chinese typically dedicate almost a quarter of their income to spend on travel? That’s great news for hoteliers! Learn more in this exciting webinar…

Hotel industry professionals listening to talks

5 of the best must-watch TED talks for hotel managers

TED talks always deliver a powerful message and spread positive ideas. For hotels, there is plenty to learn about hospitality and technology from these discussions.

Free on-demand webinar: Why you should be engaging with your hotel’s social fans

More and more people are using social media to influence the way they plan and participate in travel. Learn more in this exciting webinar…

European city thriving in the latest travel industry trends

Hotel Market Trends: What are the top European traveller trends for your hotel?

European hotels find themselves in a healthy position for 2017 and 2018 with growth trends emerging in most key areas. This SiteMinder article explores the stats…

Free on-demand webinar: How to manage your hotel’s online reviews

Online reviews have a growing influence within the travel industry. Find out how to manage them correctly in this exciting webinar….

Man on the look out for predictions of future hotel technology

Future Hotel Predictions: Hoteliers think mobile apps will ‘dominate the guest booking journey’

Predicting the future of hotel technology is a tough gig. SiteMinder asked hoteliers to think about the types of tech that will dominate the next 10 years.

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