Your hotel’s tip sheet for hiring and managing quality staff
It's no easy task recruiting, training, and managing staff in the hospitality industry so we hope this tip sheet can give you helpful pointers at your property.
eBooks
Learn more about hotel management and distribution using these free eBooks and downloadable guides from the experts in hotel technology.
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Read more on hotel distribution
SiteMinder’s A-Z guide to hotel direct bookings
This guide will tell you everything you need to know about hotel direct bookings, from ancillary revenue to zero-commissions.
How to increase your hotel profits using our revenue management cheat sheet
In our cheat sheet you'll find a range of actionable insights and tips for you to try at your property to start increasing profit.
Hotel Distribution: How to reap the benefits of Booking Performance and Pace reports
Your Booking Performance and Pace reports will dramatically hep your distribution and revenue management strategies - giving you more chances to attract the right guests and increase profit.
Learn about hotel industry trends
FREE interactive workbook: How your hotel can attract and acquire new guest segments this year
Use this interactive workbook at your hotel to plan for the year ahead. Look out for which guests may becoming your way, which ones you want to target, and how to do it.
Navigating COVID-19: 10 ways to make it seamless for your hotel staff and guests
Hotels businesses are among the hardest hit by COVID-19 and the fight to survive is ongoing. To help, we’ve created an infographic with tips to stay prepared and how to act quickly.
Changing Traveller Report 2020: Special COVID-19 Germany Edition
For this Special COVID-19 Edition of SiteMinder’s Changing Traveller Report, we surveyed 500 local citizens to understand how their plans, behaviour and preferences had changed since the outbreak of the coronavirus pandemic.
Learn about hotel marketing
Hotel Website Grader: A comprehensive guide to web design features
Your website design has a significant impact on engaging travellers and converting bookings. Get your website graded by SiteMinder to see how you measure up
How to choose the best website builder & editor: A guide for independent hoteliers
To optimise your hotel website, increase conversions, and raise revenue from direct bookings you need an intuitive and beautiful website builder & editor.
Free checklist: What technology does your hotel need for the future?
This checklist will tell you everything you need to know to plan the future technology needs of your hotel. Don't miss out on these vital tools.
Read more on multi-property
The best hotel apps for your property: COVID-19 recovery and beyond
The hotel industry has many apps in market that can aid your property as it recovers from the COVID-19 crisis. Here are some of the best.
Hotel Cheat Sheet: 5 strategies for attracting business travellers
This free cheat sheet will remind hoteliers of the key characteristics of business travellers and take them through the strategies they need to focus on.
Read more on technology
Before you buy: An online booking engine checklist for your hotel
It's a great idea to invest in an online booking engine for your hotel but you need to make sure the provider you choose is the best option for your property.
5 ways connecting your PMS to a channel manager will increase bookings
Two-way integration is an essential tool for hotels who want to stay competitive in the massive, modern online marketplace.
Infographic: The top 15 hotel booking channels of 2017
With so many options available, it can be difficult for hotels to know what online channels will help them get the most bookings. That’s why SiteMinder has released a list of the top 15 revenue-generating booking channels of 2017.