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Innroad vs SiteMinder

  Posted in Comparison  Last updated 23/01/2024

What is Innroad compared to SiteMinder?

Innroad is a cloud-based hotel management solution tailored to cater to a diverse range of property types, from hotels and resorts to inns, BnB’s, vacation rentals, and campgrounds. 

Some key features of Innroad include its OTA integrations, an all-in-one management solution, and a network of around 500 partners and integrations. However, it’s worth noting that while Innroad claims ease of use, certain functionalities, like group bookings and rate changes, might pose challenges to users.

SiteMinder stands as the undisputed industry leader in hotel commerce. It’s not just a platform; it’s a powerhouse designed to empower hoteliers, whether they’re seasoned property owners or just starting out. SiteMinder offers unparalleled OTA distribution, ensuring that hotels have the best coverage and reliability in the market.

SiteMinder goes beyond just management; it’s about driving success. With tools that allow hoteliers to sell all their rooms from one central location, over 1,000 quality integration connections, and intelligent rules to save hours of manual work, SiteMinder is the comprehensive platform where hotel businesses can truly thrive. Its focus is always on boosting revenue, streamlining operations, and ensuring guest satisfaction.

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Innroad and SiteMinder Comparison

When it comes to optimising hotel management through software, both Innroad and SiteMinder have their own set of advantages. An Innroad login, with its cloud-based accessibility, caters to hoteliers with smaller footprints looking to manage operations remotely with an all-in-one solution. On the flip side, SiteMinder, known globally for its robust commerce platform, shines in offering a reliable and smooth operational experience for larger hotels, underscored by its world-leading OTA distribution and seamless property management system integrations.

Let’s take a closer look at the differences between the two.

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Innroad reliability vs SiteMinder reliability

As a cloud-based hotel management solution, Innroad offers the advantage of remote accessibility, ensuring that hoteliers can access their management tools from any location and device. This cloud infrastructure typically promises high uptime and data redundancy. There’s also an Innroad app and it’s possible to embed Innroad features into a website. 

However, while Innroad’s cloud-based approach is commendable, Innroad reviews show that there are challenges in certain functionalities, such as managing group bookings and adjusting rates, which could raise concerns about the software’s overall reliability in day-to-day operations.

SiteMinder, being the world’s leading hotel commerce platform, has built a reputation for its robust and reliable software infrastructure. The platform’s reliability is evident in its seamless OTA distribution, ensuring that hotel rooms are consistently available to potential guests without glitches or double ups. 

Furthermore, SiteMinder’s central platform, backed by seamless PMS integrations, guarantees that hoteliers experience minimal disruptions, ensuring smooth operations and maximised bookings. The platform’s consistent performance and positive feedback from users underscore its software reliability.

Innroad flexibility vs SiteMinder flexibility

While Innroad software offers a range of tools that are suitable for a variety of property types, some Innroad reviews reveal that it can be difficult for users to quickly and easily change room rates. For those hoteliers that rely on a dynamic pricing strategy to remain flexible and competitive over different seasons and travel environments, this can be a significant challenge.

Siteminder’s platform, on the other hand, has dynamic pricing built into its foundation, enabling hoteliers not only with the ability to rapidly adjust and adapt room rates to meet guest needs and preferences, but also deploy customised deals to ensure that they catch the attention of guests with both rates and extras that they really want. Add in the fact that SiteMinder also has foundational tools for hotels starting or expanding their digital presence like a website builder, and it’s clear that SiteMinder is built to be what hoteliers really need it to be.

Innroad diversity vs SiteMinder diversity

Innroad services a diverse range of properties, from inns and lodges to campgrounds and pubcos. This wide range of property types serviced indicates a commitment to catering to the diverse needs of the hospitality industry. However, you’ll note that this range of properties tends to be on the smaller footprint end of the market; larger hotels may find it less tailored for their needs, particularly when it comes to Innroad revenue management.

SiteMinder’s platform is built for medium to large hotels. Whether you’re a seasoned property owner or just starting out, SiteMinder has tools and features that cater to all. Its global reach and extensive partner integrations ensure that hoteliers can tap into diverse markets and guest segments, whether you’re working in independent accommodation or managing multiple hotels in an international chain.

Innroad increased revenue vs SiteMinder increased revenue

Innroad positions itself as hotel management software that is accessible anywhere, on any device, and available for any kind of hotelier. There’s an Innroad booking engine, and it has excellent OTA integrations, which it claims is key to its ability to raise awareness and thus generate revenue for the hotel. Innroad doesn’t publicly share its rate plans, so it’s hard to know if the amount of revenue generated is enough to cover the costs.

SiteMinder, on the other hand, uses everything in its system to boost revenue for hoteliers. From its world-class OTA distribution to direct bookings via its integrated booking engine to its intelligent rules for rate updates, SiteMinder ensures that hotel rooms are not just booked but booked at the best possible rates. With over 39,000 customers that generate over $60 billion in revenue per year, it’s clear to see why SiteMinder users see up to 40% more bookings after using the software.

Innroad OTA distribution vs SiteMinder OTA distribution

Here’s a straightforward comparison – it all comes down to numbers. While Innroad offers OTA integrations that work smoothly and help hoteliers reach a wide audience, it only has 500 partner and OTA connections.

Meanwhile, SiteMinder provides over 1,000 partner and OTA integrations, including seamless connection with some of the world’s leading platforms through its channel manager, including Expedia, Booking.com, Travelocity, and more.

siteminder-hoteltechawards-announcement
SiteMinder vs Innroad: SiteMinder wins the most no. 1 awards at the Hotel Tech Awards

Benefits of choosing SiteMinder over Innroad

Innroad could be a quality software provider for hotels, but many may find SiteMinder to be a better alternative.

While Innroad is considered a solid option for some hotels, many hoteliers prefer to use SiteMinder instead. Overall, SiteMinder offers stronger performance, more powerful features, more integrations with partners and OTAs, and a better user and guest experience. Our users often describe how they see a noticeable revenue increase following their adoption of SiteMinder.

Here are some more of the biggest reasons to choose SiteMinder:

  • Comprehensive and cohesive platform, providing hoteliers with all necessary tools for online success.
  • Extensive network of integrations, collaborators, applications, and specialists.
  • Round-the-clock customer support availability.
  • Enhanced security and dependability, boasting under 1% downtime.
  • Impressive ROI, ensuring the software easily covers its own cost.
SiteMinder vs Innroad
SiteMinder vs Innroad

Innroad vs SiteMinder: Which one to use?

When comparing Innroad and SiteMinder (as an Innroad competitor), both platforms offer valuable tools for hoteliers. Innroad provides a range of tools suitable for various property types and boasts smooth OTA integrations. 

However, SiteMinder stands out with its world-class OTA distribution, flexibility for both seasoned and new property owners, and a clear emphasis on boosting revenue. Its comprehensive features, global reach, and unmatched reliability make SiteMinder the preferred choice for hoteliers aiming to maximise their success in the hospitality industry.

One-click rate updates

“SiteMinder has made us more flexible. Now we can easily react to seasonal changes in demand and update our rates across all channels in one system, saving at least eight hours of work per month.” – Hotel Kragemann.

By Dean Elphick

Dean is the Senior Content Marketing Specialist of SiteMinder, the leading technology provider delivering hoteliers unbeatable revenue results. Dean has made writing and creating content his passion for the entirety of his professional life, which includes more than six years at SiteMinder. Through content, Dean aims to provide education, inspiration, assistance and value for accommodation businesses looking to improve the way they run their operations achieve their goals.

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