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HotelTonight Extranet: Login guide for hoteliers

  Posted in Resources  Last updated 9/02/2024

What is the HotelTonight Extranet?

HotelTonight is an online travel agency (OTA) and metasearch engine that specialises in helping travellers find last minute accommodation at a great price. Established in 2010, and acquired by Airbnb in 2019, it has become a popular channel for hotels looking to top up their occupancy with same day or same week reservations.

As a mobile only app, HotelTonight isn’t bound by rate parity agreements, which means a hotel can offer cheaper rates through this channel than it can through more established OTAs.

The HotelTonight Extranet is the platform through which a hotel controls their HotelTonight listing. It works much the same as the Booking.com Extranet and Expedia Partner Central, allowing you to adjust price, availability and the info on your listing.

To gain access to HotelTonight Partner Central/Extranet you first need to be approved as a HotelTonight Partner. You can sign up here, though be aware that HotelTonight is not yet a truly global platform – once you give them your address you’ll be advised whether HotelTonight currently has a presence in your area or are looking to expand into it.

If the answer is yes, you can sign up, log in and get started.

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Why is the HotelTonight hotel login important?

Your HotelTonight login grants you access to the HotelTonight Extranet – a tool that allows you to control every aspect of your listing: pricing, availability, promotions, info and pictures.

It should be said that while you’ll need to log into the HotelTonight Extranet in order to control your listing, once you log in you don’t necessarily have to use that tool. You can instead connect to HotelTonight, and a wealth of other OTAs, through SiteMinder’s channel manager, which lets you update pricing, availability and info across your different OTA listings all at once.

Features of HotelTonight Partner Central

When logging into the HotelTonight Extranet you’ll be met by a number of tabs that allow you to control your presence on the platform. These include:

  • Inventory: This is where you list the rooms you would like to offer, and the prices you would like to offer them at.
  • Bookings: This tab allows you to track all your HotelTonight bookings easily.
  • Reviews: You can check and respond to HotelTonight reviews and customer ratings through the Extranet.
  • Rank Boost: This paid feature helps you to get to the top of the HotelTonight rankings for relevant searches.

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How to log in to the HotelTonight Extranet

The HotelTonight login process is quite simple, and can be summarised in the following five steps

Step 1: Sign up

Head to the Sign Up page and check whether your hotel is eligible to become a HotelTonight partner.

Step 2: Sign in

Once you’ve been approved as a HotelTonight partner, navigate to the Sign In page and key in your HotelTonight Extranet login details.

Step 3: Update your profile

Once you’ve logged into the HotelTonight Extranet you can add details, fill out your inventory, and set your pricing.

Step 4: Connect to SiteMinder

As a SiteMinder user you can connect to the Extranet via our channel manager, and control every aspect of HotelTonight – and all your other booking channels – through a single screen!

HotelTonight reviews: Is HotelTonight legit?

Is HotelTonight reliable and trustworthy? As a platform that has been in business since 2010, and that was acquired by Airbnb in 2019, HotelTonight is most certainly legitimate.

That said, there are some areas in which HotelTonight can prove a struggle for accommodation providers. The search algorithm is a closely guarded secret, and as a hotel you have little control over whether you are served up as a high-ranking option for relevant guests, unless you’re willing to pay for a Rank Boost. You also receive minimal guest information when a booking is made.

In relation to the Extranet, functionality is somewhat limited and is mostly focused on deals and promotions.

But perhaps most importantly, the HotelTonight Extranet is simply another dashboard that you have to navigate to and use. And because HotelTonight is a smaller player, and will never deliver the quantity of reservations that Booking.com or Expedia will, as a hotel it can be hard to justify spending your valuable time on the platform.

But there is a solution to this issue. HotelTonight is a SiteMinder partner integration, which means a SiteMinder user can directly connect to HotelTonight and enjoy complete control and functionality over this booking channel.

This system places HotelTonight alongside all your other booking channels, from other OTAs like Booking.com and Expedia, to GDSs, to direct website bookings, and allows you to adjust pricing, availability and listing information in a matter of clicks.

By Dean Elphick

Dean is the Senior Content Marketing Specialist of SiteMinder, the leading technology provider delivering hoteliers unbeatable revenue results. Dean has made writing and creating content his passion for the entirety of his professional life, which includes more than six years at SiteMinder. Through content, Dean aims to provide education, inspiration, assistance and value for accommodation businesses looking to improve the way they run their operations achieve their goals.

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