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  • Log In Get started Contact sales
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    • Platform Features
      • See all platform features
        • Guest Acquisition
          • Channel Manager
            Distribution to 450+ OTA’s 
          • Channels Plus
            Connect to multiple channels, all in one place
          • Booking Engine
            Drive direct bookings
          • Metasearch
            Appear on top metasearch sites
          • GDS
            Connect to corporate travel programs
        • Revenue Management
          • Business Intelligence
            Real-time performance insights
          • Dynamic Revenue Plus
            Pricing recommendations and market performance
        • Guest Experience
          • Website Builder
            Create a professional, customisable website
          • Payments
            Seamless online payment processing
          • Guest Engagement
            Enhance your guest experience
        • Operations
          • Mobile App
            Stay in control with the SiteMinder mobile app
          • Multi-Property
            Centralised distribution management
      Contact sales
    • Integrations
      • See all integrations
        • Property Technology
          • Property Management System (PMS)
            Sync your property management system for automated updates.
          • Revenue Management Systems (RMS)
            Analyse demand, competition, and booking patterns.
          • Central Reservations Systems (CRS)
            Centralise reservations from multiple sources.
        • Distribution
          • Online Travel Agencies (OTAs)
            Expand reach with global OTAs like Booking.com and Expedia.
          • Wholesalers
            Distribute inventory through wholesalers and specialists.
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  • Online Reviews

    Online reviews are vital for managing the reputation of your hotel and driving direct bookings. It can often be a complex and time-consuming process but it’s important and can be very rewarding for your business. Investigate our blogs, infographics, or download our eBook to better understand how online reviews work and what are the best strategies for managing them.

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    Hotel reviews: How to manage online guest reviews at your property

    Discover how to manage hotel reviews effectively and generate improved feedback from guests with our complete guide.

    Read more

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