Hybrid Resi optimises distribution and operational efficiency thanks to SiteMinder
By utilising SiteMinder's unified platform, Hybrid Resi was easily able to improve guest acquisition strategies and operational efficiency.
What are hotel front office operations? Hotel front office operations encompass every touchpoint between guest and property, from check-in to final departure. For multi-site groups, these operations serve as the central nervous system for your hotel, tasked with coordinating reservations, assigning rooms and communicating with guests, all while ensuring a consistent and high-quality guest experience. […]
Hotel business intelligence (BI) is a data-driven, software-powered process of collecting, analysing and visualising data from internal systems (PMS, POS) and external sources (competitor rates, market trends). By consolidating and crunching this fragmented information, hoteliers can identify trends that would otherwise be invisible and use these insights to make better strategic decisions about running the […]
Cetina Hotels was able to grow revenue and save time on a group level thanks to SiteMinder's guest acquisition and revenue management platform.
Learn why passkeys are important, how they work, and how to set up passkeys on your SiteMinder account to remain secure.
Utilising both SiteMinder and Welcome Pickups allowed Diamond Resort Phuket to optimise channel management and the guest booking journey.
Join SiteMinder and hotel industry experts for a three-part series, delving into how hoteliers and travellers are navigating the rise of AI.
Attic Backpackers was able to use SiteMinder's unified platform to take back vital time, drive additional bookings, and ultimately enhance hospitality.
What is agentic AI? Agentic AI is artificial intelligence that can take action on its own to complete work and achieve specific goals for your hotel. Instead of simply generating text or images when you prompt it, an AI agent is a digital asset that can plan, execute, and complete multi-step tasks without needing your […]
With 25 properties to be managed and optimised, abba hotels needed sophisticated, yet simple, software to scale effectively. SiteMinder answered the call.
What is a MICE hotel? A MICE hotel is a property designed to host Meetings, Incentives, Conferences, and Exhibitions—the four pillars of corporate event travel. These hotels offer purpose-built spaces and services that business guests need: conference rooms, breakout areas, event technology like AV systems, and on-site accommodation for attendees. The acronym has nothing to […]
What is a hotel conference? A hotel conference is a planned gathering hosted within a hotel’s meeting facilities where attendees also have access to on-site accommodation and services. It can range from a small training session to a multi-day summit, combining formal sessions with hospitality, catering, and logistics under one roof. For hoteliers, it is […]