Find the best
channel manager for your hotel
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Things to consider when looking at the best channel managers
There’s no one-size fits all approach to choosing a channel manager. The best option for one property may not be the best option for another, so you need to have clear business goals in mind while you move through the decision making process.
There are a number of considerations that may affect your choice including:
Channel connections and integrations
You want to be sure there are enough OTA connections, PMS integrations, and booking engine integrations available so your hotel can work seamlessly with the channel manager.
Features and ease of use
Simple functionality is important so you can work quickly and save time. It’s also crucial to have key features such as performance reports to help you with your distribution strategy.
Reviews and reputation
What are sites like HotelTechReport saying about the channel manager? Looking at comments and ratings from other hoteliers helps a lot.
Training and support
Will you be trained and fully supported so you can hit the ground running? Will you have assurance that a technical problem will be addressed quickly?
Important questions to ask about
the best channel manager for hotels
How powerful is the channel manager?
Power comes via a robust ecosystem of third-party channel connections and integrations with your existing hotel technology.
More connections to OTAs means you have the opportunity to maximise your exposure and even target niche markets – both of which increase your booking potential.
A large number of system integrations will allow you to seamlessly plug-in your existing tech stack such as your property management system or CMS. Making sure this is seamless is important, because it will allow you more free time to focus on guests and the everyday tasks that come with running your property.
Does it use pooled inventory and two-way connections?
To make life easier, your channel manager needs to automate what you currently do manually. Make sure your channel manager can share data between OTAs and your property management system, updating inventory and reservation data in real-time.
Will you have access to reporting and insights?
It’s vital for you to know which channels are performing to your expectations and which are not so you can make tweaks to your strategy. A best in class channel manager will have detailed performance reports for you to access instantly.
Can you try for free?
It’s important that you can see performance and results first-hand before you commit your budget to a channel manager. Within the first month you’ll be able to see the positive difference it makes for your property so make sure you look for a provider that offers a free period, with no lock-in contracts.
How SiteMinder
benefits its customers
SiteMinder has the most channel connections within the industry, driving $3.2b revenue to its customers
Customers benefit from 100+ million reservations via the platform every year
100% Booking.com connection quality, meaning no reservations or revenue are lost or delayed
24/7 1:1 support with 4 out of 5 cases solved in the first conversation
Why SiteMinder is the best hotel
channel manager
FAQs about finding the best channel manager
The best channel manager for a small B&B is one that prioritises ease of use, efficiency, and price. B&B’s need an easy way to get bookings without the hassle of manual admin or a hefty price tag. Little Hotelier is perfect for a B&B, since it’s such a cost effective software provider and offers an all-in-one solution. This allows B&B operators to control their business from one simple interface, or even a mobile app.
To choose the best solution for your vacation rental, look for a channel manager that has a proven reputation and experience in the industry. The best channel managers in the industry are trusted by more hoteliers, have won awards, and have great reviews. Check to see if your potential provider has any awards from HotelTechReport and what customer reviews are saying about the product and service.
Industry leading providers such as SiteMinder will be equipped with the resources to serve any needs your business has, and have a refined set of features with a large ecosystem of connections and integrations.
The best channel manager that offers a free period is SiteMinder. SiteMinder is the #1 rated channel manager in the hotel industry, as named by the HotelTechAwards. With SiteMinder, you’ll get a free 14-day trial to ensure the products and features are right for you. The full function of the channel manager will be at your disposal, so you can feel comfortable and confident when your billing period begins. There are no lock-in contracts, and you can cancel anytime if you are not satisfied. The beauty of the channel manager is that it will actually pay for itself with the extra bookings it drives for your business and the time it saves you each day. Start your free trial of SiteMinder’s channel manager today.