For hoteliers, things today are a little different. And what it comes down to is this: their guests are changed. Following an e-commerce boom, they today expect a service that’s hyper-personalised and 24/7. Yet, for hotels, the incessant need to sell expiring inventory remains. In what we’ve identified as the hotel commerce era, hoteliers not […]
Halfway through 2021 we may still be amidst a global pandemic but that doesn’t stop the giants of the travel industry moving forward. TripAdvisor has launched TripAdvisor Plus, a new annual subscription for travellers, along with four new connectivity partnerships allowing thousands of hotels to get involved in the program for the first time. For […]
Your Booking Performance and Pace reports will dramatically hep your distribution and revenue management strategies - giving you more chances to attract the right guests and increase profit.
The best way to secure more bookings and keep on top of your hotel sales is to diversify your distribution and create simple strategies that work with your technology.
As the world continues its technological advancement, connectivity will be at an all-time high, changing the characteristics of business travellers. Here’s four types that could visit your hotel in the not-too-distant future.
In today’s travel landscape, it can be difficult for hoteliers to know which online channels are the right ones to connect with. To help hotels figure this out, SiteMinder recently released its top 15 revenue-generating booking channels.
Many in the travel industry doubt the effectiveness of ‘The Billboard Effect’ in the modern day, but the proof exists it can still be valuable for hotels in capturing direct bookings.
Virtual technology is still a mystery for some hotels, despite how useful it can be. Marc Charette of Work Pics takes us through everything you need to know.
There’s always something happening at SiteMinder, wherever you are in the world. Here’s your guide for what’s on in June.
The Channel Manager and Prophet are SiteMinder's oldest and newest products respectively. CTO Mike Rogers discusses the virtues of the hotel tech solutions.
Hoteliers are passionate about great guest experience. A recent survey from SiteMinder asked them to rank their key motivators.
SiteMinder's managing director Mike Ford talks about SiteMinder's journey and the impact the company has had on the hotel industry.
When asked to think more broadly about the industry, what did hoteliers say about the issues facing the industry as a collective. A recent industry report from SiteMinder asked hoteliers explore this area...
Micro-moments are a key aspect of your hotel marketing plan. Make sure you’re influencing travellers in the right ways as they move through their booking journey.