How to

Whether you are an experienced hotelier or first-timer, there are always questions you may have about running your hotel.

Read through our blogs to find solutions and tips to make your business propser.


How to maximise your connection with your hotel’s property management system

Your hotel’s property management system connection has to be a serious consideration if your hotel business is to be successful. Find out how to maximise your integration in this SiteMinder blog.

How to increase guest bookings at your hotel when travellers don’t want to travel

Americans are failing to take advantage of their days off leaving millions of dollars on the table for hoteliers. This blog will help you learn how to increase traffic to your hotel when your regular business is dropping off…

hotel website load time

6 ways to improve your hotel website load time

Don’t lose bookings to a slow hotel website load time. Ensure your website is optimised to give users a trouble-free experience.

SiteMinder Support: How to get in touch with us over Christmas and New Year

As always, the SiteMinder support teams are here to help you over the festive period. We have brilliant teams based all around the world ready to help figure out any technical difficulties you might be having during Christmas and New Year.

Design tips for your hotel website: Why you should make these features your main focus

Why is good website design important for your hotel? And how can you get started if you’re a beginner with no design skills? This SiteMinder blog looks at the best examples of hotel website design for true inspiration…

5 simple ways to capitalise on events near your hotel and boost revenue

There are many ways you can use an event to adjust your revenue strategy and improve the popularity of your hotel. Check out out tips…

Hotel distribution: 3 ways to go global and local with your bookings strategy

Your hotel distribution strategy needs to take into account travellers from all areas of the globe. Here’s how to go global and local with your bookings strategy…

How to use Instagram to promote your hotel and attract guests

With more than 400 million users, Instagram is fast becoming the front-runner in the race for the biggest social media influence – it’s especially powerful for hotels looking to attract guests.

Content marketing for hotels: How to get started telling your hotel’s story

Content marketing is more than just a buzzword. Here’s how your hotel can get started telling your property’s unique story.


How to manage your hotel’s online reviews (and improve your reputation management skills)

Managing your reputation can be overwhelming and it can be hard to know where to start with the many online reviews that are posted about your property. This blog looks at how to handle both complaints and rave reviews.

8 practical ideas to hire the best hotel employees…and keep them

We know that employee turnover is an expensive problem in the hotel industry, but if you adopt better practices and hire right, you can keep your best people around for years to come.

11 effective ways to boost your hotel’s midweek occupancy and revenue

Discounting is never a good strategy for boosting your hotel’s bookings. So here are 11 effective ways to boost your hotel’s midweek occupancy and revenue.

How to grow your hotel’s Facebook page likes organically

Your guests are using Facebook for at least 20 minutes a day – so what ideas can you use to grow your hotel’s Facebook page likes organically?

SiteMinder launches new online ‘Resources’ for hotel management blogs and content

Finding hotel technology, marketing, and management blogs and resources just got a whole lot easier. Here’s a look at what’s new from SiteMinder Resources…

Quick wins to save money #3: How hotels can overcome the top 10 kitchen waste misconceptions

What are the 10 most common misconceptions when it comes to food and kitchen waste? And what action can you take in your hotel’s kitchen to overcome them?

SiteMinder over the festive period

How to get in touch with SiteMinder over the festive period

You might need us for something over Christmas and New Year and that’s okay because our global offices remain open for most of the holiday period. Here’s some helpful information about how to get in touch with us wherever you are in the world…

Quick wins to save money #2: How to engage your hotel staff in the fight against waste

You know that your hotel has to save money from your operations somewhere – and reducing waste is a great place to start. But how do you convince your hotel staff to become just as enthusiastic and engaged?

Quick wins to save money #1: How your hotel can find new ways to reduce waste

In the first of a series of 10 guides, The British Hospitality Association, along with waste management experts SWR and Winnow, offers advice to hoteliers on new and innovative ways to reduce waste…

9 simple rules to stay on the right side of managing online reviews

With the news that some businesses are using unlawful methods to gain positive online reviews, how can you make sure your hotel stays within the law?

How hotels can take control of the Internet economy

The Internet economy’s a massive opportunity. SiteMinder’s VP Marketing discusses how hotels can take control to attract, reach and convert guests globally.

How to handle online guest reviews of your hotel

Online hotel reviews are changing everything – hotel operators must became adept in the art of handling online guest reviews in order to stay competitive.

How to overcome the flaw in hotel revenue management

Why determining a hotel’s supply isn’t as simple as counting rooms, and how real-time reservations can be managed with real-time technology.

How to drive sales through great customer experience

Exceeding your customers’ expectations so they keep coming back to stay at your hotel is a must. Here are some tips on how to build customer loyalty.

How direct online bookings can put you ahead of the competition

A smart list of key benefits of direct online bookings and ways how they can be optimised to put your hotel ahead of the competition.

The 5 stages of travel: How to maximise your hotel’s marketing impact

Google has released an interactive infographic that identifies five stages of travel: dreaming, planning, booking, experiencing and sharing.

How to increase your room bookings during the month of love

Travel is the ultimate indulgence and is often an important milestone in a fledgling relationship, so it is the perfect time for your hotel to create romantic, unforgettable Valentine’s Day experiences that will bring couples flocking to your property.

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