Indian hotel increases revenue with SiteMinder

Indian hotel increases revenue by optimising online distribution

The tourism industry is on the rise in India, as more travellers seek to visit destinations that offer authentic cultural experiences, historical adventures and ecological tourism opportunities. Noting the fact domestic travellers increased by more than 15% and international travellers increased by more than 8% in 2017, Talabgaon Castle’s revenue manager Dilip Singh Rajawat knew...

Testimonial – BW Suite Belitung

"SiteMinder has provided an easy way to control our room inventory and selling rate on global online travel agents. It is very user-friendly, has a fresh look, simple and easy for our guests and for our staff to use. Since going live with TheBookingButton and Channel Manager we have received a substantial increase of reservations from our website as it looks more professional, it’s easy-to-use, and it offers the guest plenty of information"

BW Suite Belitung is 4 star leading Hotel in Belitung, featuring 202 guest rooms, hotel restaurant, bar and swimming pool. BW Suite Belitung is part of BW Group Company.

Testimonial – VICEROY BALI

"SiteMinder is the biggest part of our digital distribution success. We've been using The Channel Manager for more than three years, it is simply outstanding. The interface is very easy to use, the automated inventory is time saving, and we can spend more time on analytics and tactics. We also use TheBookingButton, which has a lot of features such as script embedding and customisation, and pixel integration for online advertising. We've tried another channel manager and booking engine before but they we're incomparable to SiteMinder. SiteMinder is worth a lot more than its price."

Viceroy Bali is one of the world's most intimate and beautiful boutique luxury experiences situated 10 minutes from the bustling cultural town of Ubud.

Six Seasons Hotel Dhaka

"I find SiteMinder have the best channel management technology. SiteMinder has helped us put a lot to attention on what matters the most in terms of online distribution. We are very happy to be a partner with SiteMinder, a company that is extensively seen as one of the most advanced and valued in online channel management. 5 star."

Overlooking the Gulshan Lake and park on one side, and glamorous panoramic views of Dhaka all around, Six Seasons hotel rises 15 floors tall saluting the city.

Independent Greek hotel optimises occupancy and increases revenue with SiteMinder

Sitting on the picturesque cliffside village of Pyrgos in Santorini, Skyfall Luxury Suites has been offering guests an unforgettable Greek escape for the past three years. With 18 luxurious suites adorning modern Mediterranean decor - white-washed walls, bright open spaces and colourful accents - each apartment is lavishly partnered with a swimming pool, sea views...

Elea Resort saves manpower with SiteMinder’s hotel technology solutions

Elea Resort is beautifully placed on Santorini, a unique island with thousands of years of history etched in every direction. Part of the Cyclades formation southeast of Greece, Santorini is home to cobblestone alleys, sophisticated boutiques, art galleries, quaint shops and bars, volcanic sands, and amazing archeological sites. Elea Resort is nestled among this beauty,...

Hotel Nice Riviera

"SiteMinder is an efficient and easy-to-use solution. In addition, it can be connected to most of our partners, which saves considerable time for optimal management of our distribution. I would also say that it is greatly valued and reassuring to hear when we meet with a new partner and they say: « you work with SiteMinder? This is perfect, we are used to this system, you will be selling quickly, etc ... »"

Nice Riviera Hotel is a 4-star hotel located in the heart of Nice, a short walk from the Promenade des Anglais

The Dylan Hotel at SFO builds a clean, easy to update and integrated website

The Dylan Hotel at SFO proud winner of the TripAdvisor Certificate of Excellence 2017, offers its guests the perfect combination of both convenience and charm. This 58-room boutique hotel is located just one mile away from the busy, bustling SFO airport in San Francisco (US) but nestled in a quiet residential neighbourhood. After completing a...

Al Cielo Bacalar increases direct bookings and web exposure with Canvas

Nestled in the southeastern portion of Mexico on the shores of Lake Bacalar is Al Cielo Bacalar, an intimate 14-room boutique hotel that allows its guests to bask in the beauty and luxury of the Quintana Roo region. Hotel owner Andrew Olavarrieta has been welcoming visitors to his property for 14 years, but only recently...

Hotel Migny Opera Montmartre

"SiteMinder has helped us to control rates and availability online in real time. We have become more efficient thanks to their functionalities and their excellent support. In addition, with the integrated systems we have reduced our manual work and reduced human error"

Located in a beautiful building highly characteristic of late 19th century Paris, the Hotel Migny gives the impression of transcending time, having lost none of its picturesque charm and old world elegance.

Century-old German hotel increases direct bookings by 18% with SiteMinder

Travellers who are visiting Wertingen, Germany, and are searching for an authentic Bavarian experience know they should look no further than the Hotel & Gasthof zum Hirsch. With 36 rooms available, this boutique hotel has been welcoming guests from around the world for more than 128 years. Hotel owner Dominik Birzele takes pride in the...

Golden Phoenix Hotel Manila brings 77% more guests to their hotel website

Recognising that there are many travellers from around the globe setting their sights on the Philippines, the Golden Phoenix Hotel Manila strives to provide all guests with a luxurious experience where they can relax. This independent hotel is located in Pasay City, Manila, and has more than 280 rooms. Established just under three years ago,...

Granada Beach Resort increases direct hotel reservations by 100% with SiteMinder

Granada Beach Resort is an intimate boutique hotel located in the beautiful destination of Oslob in the Philippines. General manager Chris Liles knew that being a newcomer to the area meant competing with the established, larger brands in the region. However, he counted on the personalised experience offered at his nine-room hotel as well as...

Palm Garden Amed Beach & Spa Resort creates a beautiful new website to increase direct bookings by 10%

There's few other places in the world where travellers can enjoy the amenities of an expansive luxury resort while also immersing themselves in the charm of an intimate setting. However, the Palm Garden Amed Beach and Spa Resort has struck just the right balance. Located in Bali on the island of Indonesia, this resort offers...

The Pelican H20 increases revenue and direct bookings by 250% with SiteMinder

The Pelican H2O is known as one of the best boutique hotels in North Haven, New South Wales, Australia. Offering an abundance of wildlife and local attractions, host David McKay has never had a problem drawing guests to the one and two-bedroom apartments. For the last decade, travellers have been using the self-contained apartments as a...

Chiang Mai guesthouse in Thailand increases revenue and profitability by 80%

Bed and Terrace Guesthouse, Chiang Mai is a boutique guesthouse in Chiang Mai, Thailand offering central accommodation near the night markets. Known for its trendy atmosphere within walking distance of top Chiang Mai attractions, Bed and Terrace Guesthouse Chiang Mai offers five different levels of accommodation. The guesthouse has been operating for eight years and...

Villa Air Bali Boutique Resort & Spa increases OTA bookings with The Channel Manager

Those who travel to Indonesia for an exotic and luxurious vacation look no further than the Villa Air Bali Boutique Resort & Spa. With 16 villas and 22 individual rooms available to book, those who stay here enjoy an immersive and customised vacation to a premier destination. The Challenge Creating and implementing a distribution strategy...

Hotel Metro Stockholm AB takes control of online distribution with SiteMinder

Hotel Metro Stockholm AB, a 66-room hotel in Västberga, Sweden, offers three-star accommodation just two kilometres from Stockholm Old Town. With newly renovated rooms, a summer terrace, sauna, and breakfast buffet, Hotel Metro Stockholm AB offers a good value European hotel to all travellers. The Challenge Hotel Metro Stockholm AB was accepting hotel bookings from...

Kapital Inn improves performance and increases traffic with SiteMinder

The Kapital Inn is a quaint, intimate bed and breakfast (B&B) in the heart of Budapest, Hungary. Rated on TripAdvisor as the best B&B in Budapest, the guests who stay here have the opportunity to get to know one another in a comfortable setting, while also immersing themselves in the local culture and flavour of...

South Pacific BnB Clifton Beach: “We wanted the reassurance that international bookings are taken care of.”

Located at Clifton Beach in Queensland, Australia, South Pacific BnB is a tranquil two-room bed and breakfast set among the palms, but close enough to the ocean to hear the gentle break of waves. This peaceful bed and breakfast holds TripAdvisor's Certificate of Excellence for 2016 and 2017 and an impressive 9.7 rating for...
Surfers beach resort increases bookings with siteminder

Australian beach resort increases direct bookings by 30% with SiteMinder

For more than 20 years, Surfers Beach Resort 2 has been helping travellers enjoy convenient and luxurious accommodation in the heart of Surfers Paradise, Queensland, Australia. With 18 rooms available to book, hotel guests are able to select a layout and price point that works for their trip in this lively seaside destination. As this...


"We have been using SiteMinder's products - both The Channel Manager and its booking engine TheBookingButton, since the resort opened its doors in 2013. SiteMinder understood and fulfilled all our needs: a simple channel manager and a user-friendly booking engine that helps us boost our direct reservations. We are also very happy that there is always further improvement to the systems. Our direct bookings keep increasing every year and are now becoming our top channel with the best results at Samabe Bali Suites & Villas. SiteMinder's Channel Manager and TheBookingButton are the best combination and solution if you would like to boost your direct bookings! A luxury suites & villas property in Nusa Dua - Bali, Indonesia"

A local Indonesian group of hotels and resorts

Ostraco Suites logo

Ostraco Suites exceeds their sales goal by 10% with The Channel Manager

Ostraco Suites is located on the vibrant and colourful island of Mykonos in Greece. A captivating view of the Aegean sea allows travellers to settle into the sublime location that is just a breath away from Mykonos town. Fine art and traditional architecture is expressed in every detail of the 22 magnificent suites on offer...
Jatra Hotels

Testimonial – Jatra Hotels & Resort Group

"Initially I used SiteMinder, but left to use another channel manager. However in the end, I came back to using SiteMinder. I enjoy using SiteMinder since The Channel Manager is user-friendly and offers fast and accurate updates. The reports are presented nicely and can accomodate our demand. Not to mention, SiteMinder’s support system offers a quick response via toll free service."

A local Indonesian group of hotels and resorts

Testimonial – Campbell House Penang

"After using SiteMinder for five years I decided to try a new channel manager a year ago, purely because they offered a very competitive introduction fee and were very enthusiastic with promises of new rollouts of functionality and dedicated customer service. A year has passed and I have now decided to return to SiteMinder as my choice for a channel manager and booking engine. After using a different channel manager I feel SiteMinder is much more user-friendly - the interface and dashboard are clearer and navigation is simpler. The functionality of TheBookingButton, which allows me to offer packages and promotions on specific dates to increase direct bookings, is also more beneficial being a small hotel and allows me better control of my direct rates. The video tutorials are also very concise and make it extremely easy to train staff as they can watch and repeat and use them to refer back if they have any issues. So although the cost is slightly higher, I feel the ease of usability of SiteMinder saves me time and allows me the ability to concentrate on ideas for promotions to gain more direct bookings thus a better return on investment. I am also very happy to find even further improvements to the system that have taken place in the last year; I will be sticking with SiteMinder for the foreseeable future and highly recommend it to those searching for a channel manager and booking engine solution."

Heritage Boutique Hotel in Penang, Malaysia

The Fortress Resort & Spa boosts productivity and online bookings with SiteMinder’s The Channel Manager

The Fortress Resort & Spa is a stunning and imposing hotel located on the southern coast of Sri Lanka. Monolithic, The Fortress stands in the heart of charismatic fishing town Koggala with the ocean beckoning at its walls. Inside, 53 rooms of varying aesthetic provide guests with a luxuriously relaxing experience which includes lush gardens...

Testimonial – Putri Ayu Cottages Ubud

"We have been using the SiteMinder's Channel Manager for over two years, but at that time were tempted by the competitive offerings of other channel managers. After three months with a competitor, we had some problems with communicating and how quickly they would respond to us. We finally realised that SiteMinder has many advantages, easy to use, easy to reach and communicate with their customer support, along with quick updates. It is easy to work with their system to increase our revenue through online travel agencies or wholesalers."

An intimate boutique hotel in Ubud, Indonesia

Hotel Madera Hong Kong streamlines distribution and rate management with SiteMinder

Hotel Madera Hong Kong is located in the lavish surrounds of Kowloon where shopping, dining, and entertainment are almost boundless. With 88 rooms encompassing nine different room-types, Hotel Madera Hong Kong has something for everyone. The body, mind, and soul of guests can be rejuvenated as they enjoy some of the finest amenities available including...

Testimonial – Les Suites Orient Hotel

"SiteMinder has provided an easy way to control the room inventory and the selling rate in most of the cooperant global Online Travel Agents. At the same time it also makes the reservation procedure easier for credit card tracking. That means hotel staff only use one website to check all the credit card details from, Agoda, Expedia, etc. SiteMinder is a friendly, useful platform that is also easy to operate. It should be widely used all over the world."

A five star hotel in Shanghai, China

Testimonial – PHM Hospitality

"PHM Hospitality is a leading Indonesian Lifestyle Hotel Management Company, a part of larger company Panorama Group. At PHM Hospitality, we found that the connectivity of SiteMinder’s Channel Manager is contributing success in terms of efficient inventory management, selling and yield management strategies at our company. We also see significant growth in all of our hotels by integrating SiteMinder’s Channel Manager that connects all our online distribution. We really love the seamless, simplicity and user-friendly system provided by SiteMinder."

Leading Indonesian Lifestyle Hotel Management Company

Sargood on Collaroy

Testimonial – Sargood on Collaroy

"We wanted to make booking a stay at Sargood on Collaroy as easy as possible for our guests. To achieve this, we knew we needed an easy booking experience and that will now be possible through TheBookingButton."

Not-for-profit luxury resort on Australia’s eastern coast

Barceló Hotel Group

Testimonial – Barceló Hotels & Resorts

"SiteMinder has provided the peace we were looking for to complete our distribution strategy. Their expansive partner network gives Barceló direct access to new, important markets, and greater visibility in existing ones, to significantly lower our cost of acquiring guests."

The third largest hotel chain in Spain and the 42nd largest in the world

Ivory Hotel

Testimonial – Ivory By Ayola Hotel

"Ivory by Ayola Hotel Bandung has been using SiteMinder’s Channel Manager for two years and our hotels have, not only gained real-time access to the world’s top distribution channels, but helped increase our direct revenue via online sales too. TheBookingButton is very user-friendly, fresh look, simple and easy for our guests and staff to use, and since going live with TheBookingButton, we have received a substantial increase of reservations from our website as it looks more professional, it’s easy-to-use, and it offers the guest plenty of information."

A three star hotel in Bandung, Indonesia

Nathan Hotel optimises distribution to drive direct online bookings with SiteMinder

Nathan Hotel is one of Hong Kong’s premier hotels, located in the exciting northern district of Kowloon where shopping, arts, and entertainment abound. With a rich 48-year history, the Nathan Hotel boasts 189 rooms and caters for every traveller with a unique bar, stunning cellar and modern restaurant. Rooms range from polished comfort with free...
SiteMinder - Casas y Palacios

Iconic Spanish hotel group: Demand for hotels and personalisation has grown, SiteMinder was a turning point

London, UK – On the back of a record summer for total spend by international tourists, Spain’s Hoteles Casas y Palacios de España, part of Intergroup Hoteles, has revealed its occupancy and average daily rate have increased by fifteen percent this year. The iconic hotel group says the increases are a result of the greater...

Hermitage Bay solves integration and connectivity problems with SiteMinder

Hermitage Bay is a luxury five-star resort located on the breathtaking southwest coast of Antigua, featuring 30 individual suites. Settled in a stunning hidden cove, 10 rooms are situated on the beachfront, while the remainder are nestled cosily in the hills above. Hermitage Bay bay pride themselves on providing their guests with luxury while also allowing...

Emeraldene Inn & Eco-Lodge increases bookings and revenue with SiteMinder

Emeraldene Inn & Eco-Lodge is a multi award-winning property in the enviable location of Hervey Bay in Queensland, Australia. Operating for more than 16 years, the hotel has been a SiteMinder customer for the past seven. A strong advocator of environmental sustainability, the lodge won the Fraser Coast Tourism award in 2009 and 2013. With impeccable modern decor,...

JARO Hotels increases productivity with SiteMinder’s Channel Manager and Maestro PMS Integration

Les Hôtels JARO is the largest hotel group in Quebec City. The chain offers three- and four-star accommodations across 7 different establishments, with a total of 1215 rooms. Its facilities include tropical gardens, indoor pools, catering, restaurants, bars, night life, and health and fitness centres. The success of the chain can be attributed to the...
Ola Hotels adopts SiteMinder's Channel Manager

Testimonial – Ola Hotels

"SiteMinder’s Channel Manager has helped us control the availability of all our hotels online and also allowed us to achieve total rate parity, which has been essential to be more competitive in the market."

A three and four-star hotel group with eight properties in Mallorca, Spain

Alpin Rentals

Testimonial – Alpin Rentals

"Each property connects to about five different booking portals. So, for us, it was very important to find a solution that could streamline the flow of information going out to each of these portals ... SiteMinder has met this need with a user-friendly platform that, in our sector, where many staff changes are common and there is almost no time for training, is absolutely crucial. It is for this same reason that SiteMinder’s local customer support was so attractive."

Luxury apartment and chalet group in the alps

Wombats Hostels gain greater efficiency and more revenue thanks to Mews PMS and SiteMinder

Wombats Hostels is a prominent hostel group that has been running for 17 years. The group boasts a total of 600+ rooms housed inside six properties in Berlin, Budapest, Munich, London and Vienna. While Wombats Hostels welcomes guests from around the world every day, it had outgrown the previous way it was distributing rooms online....

South of Africa Hotel Group & SiteMinder: Online bookings increase 200% in first 30 days

Described as “African spaces, secret places”, South of Africa is an exciting group of hotels and self-catering cottages, which uniquely caters to the needs of its individual guests. There are 156 rooms across 15 properties in two of South Africa’s most sought-after tourist destinations – Limpopo and the Western Cape. By offering guests everything from...

CM Testimonial – AnCasa

"The integration of SiteMinder into our yielding efforts has been a strategic component of our success in generating a surplus revenue of 51% over a period of twelve months - as compared to the period before utilising their channel manager. The stability of the system and its seamless connectivity enables us to maintain parity with our OTA partners, consistently."

Hellsten Hotels on SiteMinder’s seamless tech: “Pre and post integration are different worlds”

Hotel Hellsten is a 78-room cosmopolitan hotel conveniently located in the heart of Stockholm. As one of eight hotels in The Hellsten Hotels Group, the property strives to provide the friendly and welcoming atmosphere that the group is well-known for. Mikael Larsson is the senior revenue manager of Hellsten Hotels Sweden & Finland. While all hotels were bringing in...
Puri Resorts


"For years, we used SiteMinder's Channel Manager, but after receiving a seemingly competitive offer from another channel manager provider, we decided to give them a go as they advertised themselves as offering a superior solution and we thought perhaps that solution could help us market and sell our resort even better online. After just six months, we discovered that product lacked all the features and functionalities that it promised! Coming back to SiteMinder was an easy decision. SiteMinder's Channel Manager definitely offers greater customer service than other providers as well as connectivity to its many e-commerce providers."

A group of resorts and villas exemplifying true Balinese hospitality on the outskirts of Bali, Indonesia

How the Velvet Hotel increased direct bookings and overall revenue by using SiteMinder’s complete product suite.

How the Velvet Hotel increased direct bookings and overall revenue by using SiteMinder’s complete product suite. The Velvet Hotel is a 19-room boutique hotel, perfectly located in the heart of Manchester. It boasts urban-chic decor with period furnishings and the latest technology that guests can enjoy, like heated balconies, roll-top baths, and a vibrant restaurant...

Austria Trend Hotels increases productivity by 50% by integrating SiteMinder’s Channel Manager with its existing systems

An example of success with integrated product solutions in combination with Austrian charm. The Austria Trend Hotel Group is a prominent hotel group in Austria, with a total of 27 hotels consisting of 4,955 rooms. The pain of systems that don't talk to each other While maintaining a healthy occupancy rate has never been an...
BIRD Hotels & Residences

Testimonial – BIRD

"What we enjoy about SiteMinder's technology is its simplicity and practicality, and its ability to provide us with accurate data. And, because the products are cloud-based, updates are regular and quick, ensuring they get even better with each change. The latest refresh of The Channel Manager has made the platform extremely easy to use and that much more powerful, and ultimately allowed us to achieve our sales target online."

Manager of Indonesia's The Majesty Hotel, Grand Setiabudi Hotel, Galeri Ciumbuleuit Hotel, BTC Hotel and The Green Forest Resort


"Being a property of nearly 90 rooms, we find that even half a dozen rooms moving on any single date can result in major changes to occupancy percentage, and ultimately result in lots of changes to how we manage our revenue overall. So, speedy and visually easy-to-read data is vital - and SiteMinder's Prophet provides that to us. It's definitely made comp set rate analysis easier and quicker."

Part of Quest Apartment Hotels, the largest apartment hotels brand in Australasia

The Spencer on Byron Hotel gains from record holidaymakers, says technology was key

Sydney, Australia – In line with the record number of holidaymakers to Auckland last year, local accommodation provider The Spencer on Byron today reports that with the use of technology, the property’s average daily rate (ADR) increased by up to 24 percent during Q4 2015 as based on year-on-year figures. Its revenue per available room...
The Spencer on Byron Hotel

Testimonial – The Spencer on Byron

"It wasn’t about total room nights or number of bookings for us, but, rather, rate and inventory management ... Taking the last quarter of 2015 as an example, with fewer rooms to sell and with SiteMinder’s Channel Manager to help manage our rates, we generated an additional seven percent over the previous year in average monthly revenue. SiteMinder’s technology also helped lift our ADR by 24 percent and RevPAR by 14 percent for that quarter."

A 200-room seaside property in Auckland, New Zealand, and part of US-based Castle Resorts & Hotels

How did SiteMinder and roomMaster help the Clew Bay Hotel become more efficient?

Located in the centre of an historic town in Ireland, the Clew Bay Hotel began working with SiteMinder in 2015. The 49-room property in Westport, County Mayo in Ireland has been running for 60 years. Located on the west coast of Ireland, the Clew Bay Hotel offers rooms that are individually decorated with great attention...

How did The London Elizabeth Hotel achieve a 400% increase in hotel bookings in 12 months?

  The London Elizabeth Hotel is a classic hotel in three adjoining 1850s buildings located in the heart of London, a one-minute walk from both Lancaster Gate tube station and leafy Hyde Park. London’s busy Paddington train station is local too - just an eight minute walk - placing the hotel in a prime location. The hotel offers...
SiteMinder-Choctaw Casinos

Testimonial – Choctaw Casinos

"SiteMinder’s Channel Manager provides a strong, sustainable and unified platform to effectively manage and enhance our online reach and presence ... The user interface of SiteMinder’s Channel Manager is simplicity at its best and the product’s accessibility allows amazing operational flexibility."

Gaming, hotel and resort properties with almost 1,000 rooms throughout Oklahoma, USA

Yurbban Trafalgar Hotel to end 2015 at near-full occupancy with SiteMinder and Protel PMS

Testimonial – Yurbban Trafalgar Hotel

"I have known SiteMinder for more than four years. It’s a company that upholds ‘making difficult things easy for hoteliers’ as a key value."

A three-star, 56-room property bringing together urban tourism and the local essence of Barcelona

Yurbban Trafalgar Hotel to end 2015 at near-full occupancy with SiteMinder

London, UK – Yurbban Trafalgar Hotel, a property established to bring together urban tourism and the local essence of Barcelona in Spain, expects to end 2015 with an occupancy rate of ninety percent, thanks to SiteMinder’s market-leading technology and the enhanced management of its hotel. The three-star, 56-room Yurbban integrated SiteMinder’s Channel Manager with its...
SiteMinder's 20,000th hotel property is part of Restel Hotel Group

Testimonial – Restel

"By adopting SiteMinder’s technology, our hotel has become much more visible to the thousands of travellers we know are searching for a destination that offers beautiful seaside accommodation with family attractions. We have also integrated our property management system with SiteMinder’s Channel Manager so we can completely automate our online distribution. This means we can now keep up with the incredible speed at which today’s bookings are made, which is so important to remain competitive. The setup is seamless and a powerful way of increasing our revenue while lowering our costs to acquire guests."

Finland’s largest hotel and restaurant operator, with 47 hotels and more than 230 restaurants

Cowra Country Gardens Motor Inn goes live with SiteMinder's Canvas website creator

How an independent hotel used Canvas to paint a new view of its destination town

For any hotelier, having a website that represents the best their hotel can offer to guests is a dream. The challenge, as Thelma Gray, owner of Cowra Country Gardens Motor Inn, faced, is that many of those hoteliers lack the staff and budget to have a world-class hotel website created – let alone maintained. The...

Fragrance Hotels: “Bookings are up 40 percent since we partnered with SiteMinder”

A part of the Global Premium Hotels brand, Fragrance Hotels is Singapore’s second largest budget hotel chain with 21 properties and more than 1,200 rooms. Since 1998, it has offered affordable quality accommodation to travellers with the goal of providing “smart comfort”. In late 2015, Fragrance Hotels said it had seen a 40% rise in...
Hosted Accommodation Australia (HAA) and SiteMinder

Testimonial – Hosted Accommodation Australia

"HAA believes TheBookingButton by SiteMinder will prove to be an effective means for our members to embrace online technology and, in turn, increase their visibility to today’s traveller."

The national peak organisation for the B&B industry in Australia

Hostal El Levante

Testimonial – Hostal El Levante

"Since acquiring SiteMinder's Channel Manager in September 2013, we have become more visible to customers; we connect with ten different distribution channels and occupancy has risen substantially, by more than 50% in some months. SiteMinder insisted that I try the service, but as I had had bad experiences with other distribution firms, I took a while to decide. Now I just wish I had tried it much earlier. I want to help prevent other hoteliers from making the same mistake I did. I waited too long to partner with SiteMinder."

A warm and hospitable hotel in Tarifa in the Cádiz province of Spain

Hostal El Levante increases online bookings by 30%, says it waited too long to partner with SiteMinder

London, UK – Hostal El Levante, a warm and hospitable hotel in Tarifa in the Cádiz province of Spain, has increased online bookings by 30% in less than two years, thanks to SiteMinder’s technology. Opened in 1989, the hotel is renowned among lovers of white sandy beaches, surfing, and ornithological tourism with more than 300...
Pegasus Apart’Hotels

Pegasus Apart’Hotels signs with SiteMinder and GTA, and triples online bookings

Pegasus Apart’Hotels is a 4-star hotel with a great range of facilities and 278 self-contained apartments in the heart of cosmopolitan Melbourne, Australia. Offering guests easy access to shopping and entertainment precincts, and full-sized functional offices within its SoHo suites, Pegasus appeals to both the business and leisure traveller alike. Realising the potential for increased...

Testimonial – DORMERO Hotels

"SiteMinder continually invests in its technology, making it the ideal partner for our current and future needs. SiteMinder offers unsurpassed connections to both local and global channels, which is crucial when you are located in one of the world’s most tourist-ready economies and need to be reaching travellers domestically and from all around the world."

A young, lifestyle-oriented hotel brand with ten properties located across Germany

Compass Hospitality


"The success of our business’ growth greatly depends on our ability to market ourselves to all travellers … and using SiteMinder’s Channel Manager, we are now in a stronger position than ever to achieve this ... The platform also offers powerful features that are designed specifically for hotel group businesses, notably the enterprise dashboard, which makes it easy for us to manage all our properties through one central interface."

A leading hotel management group with 40+ properties across Thailand, Malaysia and the UK

Sukosol Hotels

"Of all the systems we have implemented over the years, SiteMinder's Channel Manager has been the easiest and we have been extremely satisfied by the levels of service and commitment offered by the SiteMinder team. SiteMinder's channel management platform is very intuitive and if we do have any questions, we know we can always expect a prompt response from the company's support and sales teams. Every interaction with SiteMinder has been a true pleasure! As with all their hotel customers, we also benefit from SiteMinder's increasing network of OTA partners as it increases both our global and local reach. SiteMinder is a team on its game – quick and responsive, and able to exceed our expectations at all levels. Thank you, SiteMinder!"

An award-winning owner and operator of one of Thailand’s most exceptional boutique hotel collections

Sallés Hotels and SiteMinder

Testimonials – Salles Hotels

"With the record tourist numbers Spain has experienced ... it was crucial for us to implement a solution that offered real-time access and reach to travellers from all around the world. SiteMinder’s Channel Manager is that solution and, because of its seamless integration from online to front desk, already we are seeing great increases in our revenue."

A hotel group with nine establishments located along the Mediterranean shore


"Time is a really big factor in our business, and SiteMinder supports us to be more efficient and productive with its cost-effective and easy-to-use model. To say the least, SiteMinder's channel management technology has, in more ways than one, helped increase our revenue via online sales."

Bespoke Hospitality Management Asia testimonial

"What we like about working with SiteMinder is their user-friendly, cloud-based technology combined with their cost-effective with commission-free model ... Their local presence in Bangkok also benefits us in terms of instant technical support."

Asia-Pacific hotel management, development and consulting group

Mantra Group and SiteMinder

Testimonials – Mantra Group

"When Mantra Group began the selection process, we weren’t just looking for a channel manager; we were looking for a distribution solution partner ... SiteMinder’s dominant presence within, and knowledge of, the Asia Pacific region made them the ideal choice. With SiteMinder, we have the opportunity to grow effectively in new markets – not only through traditional OTAs but through wholesalers, meta search sites and GDS partnerships, which SiteMinder gives direct exposure to."

A leading manager and marketer of hotels and resorts in Australia, New Zealand and Indonesia

Valentin Hotels increase online revenue by 40% in their first year with SiteMinder

Valentin Hotels offer luxurious stays in some of the world’s most exotic destinations. Located on the Spanish islands of Mallorca and Menorca as well as on the beaches of Cuba and Mexico, Valentin Hotels provide guests with beautiful pools, delicious cocktails and fabulous sunshine. A group of 11 hotels, all offering the classic beach holiday...
Choice Hotels International and SiteMinder

Testimonial – Choice Hotels International

"Implementing SiteMinder's Channel Manager for our international franchisees will help make their businesses more effective and efficient, helping to eliminate discrepancies in room availability entirely. We want to empower our international franchisees with enhanced functionality, cutting edge tools and resources enabling them to maximise their revenue potential."

One of the world's leading hotel franchises more than 6,300 hotels representing more than 500,000 rooms

Lagoon Beach Hotel sees 100% growth in online bookings with SiteMinder technology

Lagoon Beach Hotel in South Africa is situated near Cape Town’s business district and features exquisite views of the iconic Table Mountain. As the only hotel with direct access to the beautiful Lagoon Beach strip, it’s a truly convenient place for business and leisure-seekers alike. With no channel manager, Lagoon Beach Hotel found managing online...

South Beach Group lifts revenue by 17% within one year of using SiteMinder solutions

Established in 1998, South Beach Group offers boutique hotels in the heart of Miami Beach, an area famous for its art-deco hotels and night-life. The hotel franchise has everything ranging from 2.5 star accommodation targeted at the “younger-party” market to quieter 4 star apartments that cater to families, as well as longer term corporate and...

How SiteMinder helped Tauzia grow revenue and profits

The faceless receptionist looks over the top of his glasses and utters the phrase all weary business travellers have learnt to dread. “I’m sorry, sir, there appears to be a problem with your booking. We don’t seem to have a reservation in our system under your name.” The widespread use of the Internet by customers...

Online booking revenue doubles with switch to SiteMinder’s Channel Manager

Serenata Hotels and Resorts With 15 boutique locations SERENATA Hotels and Resorts run a chain of properties across the busiest and most picturesque tourist hotspots in Thailand. Positioned in a highly competitive market, one of the greatest challenges for the group was the inability to increase room bookings without dedicating more time and resources. To...

Quintessential authentic English hotels embrace cloud-based technology and save over £20,000

The Hatton Collection Quintessential authentic English hotels are what surmise the Hatton Collection. Three of these boutique and charming inns – Hatton Court, the Snooty Fox and the 16th Century White Hart Inn - are nestled in the romantic hills and dales of the Cotswolds, while the Corner House Hotel sits at the centre of Taunton...

How to cut online reservation costs in half and boost revenue by a third with SiteMinder

Avillion Hotel Group The Avillion Hotel Group is a successful and expanding Malaysia-based hotel portfolio featuring three deluxe properties which use SiteMinder’s Channel Manager to connect them to booking websites around the world as well as TheBookingButton - SiteMinder’s express, commission free booking engine which allows travellers to book direct via the three hotels’ own websites. Avillion’s growing Private Collection portfolio comprising...

Maximise every minute

Four Seasons Hotel Sydney The 531 room, 5 star luxury Four Seasons Hotel Sydney is stunningly situated overlooking the majestic Sydney Harbour and is the largest Four Seasons hotel in the group of 84 properties worldwide. Four Seasons Sydney uses the SiteMinder Channel Manager which integrates 2-way with their OPERA PMS. A dynamic environment allowed for online bookings growth...

Urban Hotel Group gets connected with MICROS & SiteMinder

The Urban Hotel Group, owned by Erdigroup, became an independent hotel chain in July 2009. Based in Melbourne, the group includes three hotels – St Kilda (80 rooms), Brisbane (179 rooms) and St Leonards in Sydney (100 rooms). The formation of the Urban Hotel Group provided an opportunity to review the hotels’ systems and processes....

Making a new mark on online markets

Newmark Hotels is a rapidly-growing South African hotel portfolio comprising five boutique hotels in Cape Town that offer between six and ninety-six rooms. Each of the five hotels has connected to SiteMinder's two-way The Channel Manager and TheBookingButton – SiteMinder’s express, commission-free booking engine which allows guests to book rooms direct with any of Newmark Hotels' five properties quickly and easily from...

12 months, 300% growth in direct bookings with SiteMinder

The Observatory is a 4.5-star hotel with a difference. With Port Macquarie’s Town Beach on its doorstep and exceptional guest facilities, it holds the title of the most awarded hotel in the north coast of New South Wales, Australia, and is one of the first and few hotels in the country to be entirely carbon...

SM Testimonial – Arenaa Hotels Group

"Simply put, SiteMinder's technology helps to increase our revenue while saving me valuable time so I can focus more on my hotel business plan and strategy."

Luxury and boutique hotel group located across Malaysia

SM Testimonial – Hyatt Key West Resort and Spa

"SiteMinder’s technology has made managing our various partners reliable, efficient and straightforward. In a very compressed market, receiving real-time feedback on yields gives me the much-needed confidence and peace of mind that my rate and inventory changes are being received immediately and accurately by all our partners."

A 4-star, 118-room hotel property located in Florida, USA

SM Testimonial – Kupu Kupu Resorts

"SiteMinder has helped us a lot to focus on what matters the most in terms of online distribution. Our time is now dedicated to new revenue management strategies and creating exciting promotions for our guests."

Luxury hotel in Indonesia

SM Testimonial – Rusticae

"SiteMinder was founded with a hotelier’s vision and today remains focused on both continually developing its products and extending its already-large portfolio of channels, so hotels can get connected worldwide and benefit from unlimited distribution. We believe it offers the best technological solution in today’s online market."

Boutique hotel club located across Spain, Portugal, Morocco and Latin America

CM Testimonial – Karma Resorts

"The Channel Manager is fast and powerful! It has everything that you need to manage online sales and distribution."

CM Testimonial – South Beach Group

"We have been pushing SiteMinder’s Channel Manager to every hotel we come across."

GDS Testimonial – Lagoon Beach

"Prior to using GDS by SiteMinder, a number of the reservations we received needed to be added into the PMS manually, taking time away from staff."

TBB Testimonial – Newmark Hotels

"Since going live with TheBookingButton, we have received a substantial increase of reservations from our website as it looks more professional, it’s easy-to-use, and it offers the guest more information."

TBB Testimonial – Avillion Hotel Group

"We have found TheBookingButton to be very user-friendly with quick and easy steps for our guests to make and confirm reservations on our own websites. The fixed low monthly cost, instead of commissions on every booking, delivers to us substantial cost savings and efficiencies."

Sercotel Hotels and SiteMinder

Testimonial – Sercotel Hotels

"Using SiteMinder’s Channel Manager, our hotels have not only gained real-time access to the world’s top distribution channels, but they have been able to reduce their costs of guest acquisition while increasing their revenue. A number of the signed properties have also integrated their property management system with The Channel Manager to capitalise on SiteMinder’s fully-integrated, two-way solution from online to their front desk."

A hotel group with more than 150 properties located across Spain, Andorra, Portugal and Colombia

GCH Hotel Group and SiteMinder

Testimonial – GCH Hotel Group

"After a competitive review of the world’s leading channel management systems, we chose SiteMinder’s Channel Manager as the product that could provide us with an unmatched competitive edge. It is business critical in today’s rapidly changing distribution landscape to have disparate systems connected via a robust and reliable platform."

One of the leading hotel management companies in Europe

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