Understand hotel industry statistics and learn how guests book a room online and what guests expect during their hotel experience.
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Learn why bleisure travel is the fastest-growing segment and how hotels can boost bookings by catering to work-and-play travellers.
What is hotel reputation management? Hotel reputation management is the process of monitoring and influencing how your property is perceived, both online (online travel agencies, review platforms, social media) and in the real world. The aim is to amplify positive guest experiences and identify/resolve issues quickly. This hotel management strategy protects revenue, strengthens brand loyalty […]
What is hotel maintenance? Hotel maintenance is the ongoing process of inspecting, repairing and servicing a property’s facilities, systems and equipment to ensure everything remains safe, functional and presentable. It extends the life of your hotel assets, reduces costly breakdowns, and ensures a positive guest experience. Hotel maintenance is a critical operational function that aims […]
What is a hotel wedding? A hotel wedding is a full wedding experience delivered within one property, where ceremony, reception, and related events are hosted across hotel spaces and coordinated by in-house teams. It combines event venues, catering, accommodation, and operations into a single, managed service. In this article, we’ll explore why hotel weddings are […]
Research on “cheapest booking days” is confusing and contradictory—but the patterns around check-in days are clear and actionable. Here’s what hotel owners actually need to focus on, and how to turn weaker booking periods into revenue opportunities. What day of the week is it cheaper to book a hotel? Research shows conflicting results on which […]
What is hotel terminology? Hotel terminology is the specialised vocabulary and shorthand that hospitality professionals use to describe rooms, rates, technology, and performance metrics. This standardized language streamlines daily operations, from front desk check-ins to revenue management, ensuring clear communication across all hotel departments and with industry partners. In this blog, we will unpack the […]
Create and grow a strong travel brand for your hotel business. Learn the key steps to stand out in a crowded market and attract more guests.
Explore the key differences between hotels and motels and how to use this knowledge to improve brand positioning of your property.
From budgeting to timeline management, this guide on hotel construction provides hotel owners with expert advice on the entire process.
Want to improve your hotel’s revenue? Learn how a hotel commercial strategy can streamline operations & simplify property management.
Stay compliant and avoid costly legal issues with our guide to hotel laws and regulations. Learn how to navigate complex laws and ensure your operations stay compliant across multiple properties.