Connecting with hotel customers: Best practices to live by
To create satisfied, loyal, guests it’s imperative you create meaningful connections and treat guests like your friends and family.
Trends and advice
Understand hotel industry statistics and learn how guests book a room online and what guests expect during their hotel experience.
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10 mistakes that may sabotage your hotel business
Mistakes happen, people make them everyday but some are worse than others. Here are the common mistakes your hotel should avoid.
Where will hotel guests in the United States travel to in 2019?
Some destinations in the US are set to see a healthy increase in travellers next year. Here are the top destinations for 2019.
Patented hotel rooms: Inside two of the world’s most exciting
Some hotels are designing rooms that are so revolutionary, they’re patenting the layouts and unique features. Here are two prime examples.
SiteMinder’s TrendTracker: Hotel news and stats you might have missed in October
So much happens every month in the hotel, travel, and hospitality industries that it's extremely hard to keep up. SiteMinder's TrendTracker is here to keep you up-to-date with the most interesting stats and facts from the previous month.
20 global travel stats you may not know: A guide to why they’re important for your hotel
Even localised trends can grow to have impacts around the world. It’s important for hoteliers to always be aware of market trends, traveller movements, and industry statistics.
Top 6 hotel technology trends for 2019: What opportunities exist for your business?
Being aware of trends and understanding the opportunities they provide is vital for any hotel business that wants to stay competitive within the current state of the industry.
Is your hotel encouraging staff gender equality?
Gender equality has come a long way, and still has a long way to go. How does your hotel compare to the current state of affairs in the industry?
The generational divide between business travellers: Where can your hotel capitalise?
Millennials, Baby Boomers, and Generation X don’t share the same attitudes towards travel. Here’s how they differ and how hotels can capitalise.
5 of the world’s best hotel restaurants (and why guests love them)
Some hotel restaurants are truly special and add another unique element to a guest's experience. Good hotel restaurants can be a profitable business in themselves and here are some of the best.
3 lessons our industry learn from the world’s most sustainable hotels
Sustainability is becoming ever more important and the good news it can be very easy to implement sustainable practices and still be successful.
Exploring hotel food and beverage: A look at the burning issues
This infographic explores facts and statistics on food and beverage in the hospitality industry, specifically waste and pollution.
Inside the personality traits of influential hotel staff
Personality development begins as young children and takes shape under the influence of inherited and external factors. Here’s the so what for your hotel.
Hotel industry news you might have missed in September
Each month SiteMinder's TrendTracker keeps you up-to-date with the latest trends and statistics from the hotel and travel industries.
Rise of pop-up hotels: Should you introduce alternative room options?
Pop-up hotels take glamping to another level and are starting to appear even in urban areas. Could this be a business opportunity for hotel brands?