To create satisfied, loyal, guests it’s imperative you create meaningful connections and treat guests like your friends and family.
Mistakes happen, people make them everyday but some are worse than others. Here are the common mistakes your hotel should avoid.
Some destinations in the US are set to see a healthy increase in travellers next year. Here are the top destinations for 2019.
Some hotels are designing rooms that are so revolutionary, they’re patenting the layouts and unique features. Here are two prime examples.
So much happens every month in the hotel, travel, and hospitality industries that it's extremely hard to keep up. SiteMinder's TrendTracker is here to keep you up-to-date with the most interesting stats and facts from the previous month.
Even localised trends can grow to have impacts around the world. It’s important for hoteliers to always be aware of market trends, traveller movements, and industry statistics.
Being aware of trends and understanding the opportunities they provide is vital for any hotel business that wants to stay competitive within the current state of the industry.
Gender equality has come a long way, and still has a long way to go. How does your hotel compare to the current state of affairs in the industry?
Millennials, Baby Boomers, and Generation X don’t share the same attitudes towards travel. Here’s how they differ and how hotels can capitalise.
Some hotel restaurants are truly special and add another unique element to a guest's experience. Good hotel restaurants can be a profitable business in themselves and here are some of the best.
Sustainability is becoming ever more important and the good news it can be very easy to implement sustainable practices and still be successful.
This infographic explores facts and statistics on food and beverage in the hospitality industry, specifically waste and pollution.
Personality development begins as young children and takes shape under the influence of inherited and external factors. Here’s the so what for your hotel.
Each month SiteMinder's TrendTracker keeps you up-to-date with the latest trends and statistics from the hotel and travel industries.
Pop-up hotels take glamping to another level and are starting to appear even in urban areas. Could this be a business opportunity for hotel brands?