Hotel amenities: How every property can get their services right
This blog will take you through everything you need to know about managing amenities at your hotel and using them to improve the guest experience.
Hotel Trends & Advice
Understand hotel industry statistics and learn how guests book a room online and what guests expect during their hotel experience.
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On-demand panel discussion: ‘RECONNECT’ Thailand
In this exciting, interactive panel discussion, a group of industry experts outline the state of play in 2021 and offer hoteliers a way to reconnect their business with the travel world.
SiteMinder’s global panel series: Reconnecting is the way forward
We kicked off our popular panel series across six regions to educate hoteliers on how to plug back in and connect with what matters in 2021.
On-demand panel discussion: ‘RECONNECT’ USA & Canada
In this exciting, interactive panel discussion, a group of industry experts outline the state of play in 2021 and offer hoteliers a way to reconnect their business with the travel world.
FREE interactive workbook: How your hotel can attract and acquire new guest segments this year
Use this interactive workbook at your hotel to plan for the year ahead. Look out for which guests may becoming your way, which ones you want to target, and how to do it.
Best hotel resources: Everything hoteliers should be focusing on to get ahead [2020/21 edition]
The industry is full of resources that allow hoteliers to make the best possible returns on their business. Here you'll find a few of our recent favourites to get you started in 2021.
SiteMinder’s global industry panel finds hoteliers embracing empathy, solidarity and new ideas
Drilling down into each of the 12 local hotel industries, the panel series offered hoteliers the chance to submit questions about their challenges and get helpful advice and recommendations on how to push forward.
SiteMinder’s most popular content in 2020: Your favourite blogs and resources
It was a tumultuous year but 2020 still provided us the chance to give hoteliers a lot of useful content during difficult times. Check out the top resources this year.
Hotel industry experts: Complete guide and directory for your business
Often it can be helpful for a hotel business to seek the services, data, or consultation of an industry experts to achieve the possible results. Here's a guide for what to look for.
Guest experience in hotels: How to achieve complete customer satisfaction (including COVID-19 tips)
Much is discussed in regards to guest experience in today’s travel world, but often the guest experience and hotelier experience are inextricably linked. This blog will continue to delve into how you can perfect the guest experience at your property, including during the COVID-19 era.
Navigating COVID-19: 10 ways to make it seamless for your hotel staff and guests
Hotels businesses are among the hardest hit by COVID-19 and the fight to survive is ongoing. To help, we’ve created an infographic with tips to stay prepared and how to act quickly.
Changing Traveller Report 2020: Special COVID-19 Germany Edition
For this Special COVID-19 Edition of SiteMinder’s Changing Traveller Report, we surveyed 500 local citizens to understand how their plans, behaviour and preferences had changed since the outbreak of the coronavirus pandemic.
SiteMinder 2020 Changing Traveller Report: COVID-19 Edition
For this Special COVID-19 Edition of SiteMinder’s Changing Traveller Report, we surveyed 500 local citizens to understand how their plans, behaviour and preferences had changed since the outbreak of the coronavirus pandemic.
Changing Traveler Report 2020: Special COVID-19 USA Edition
For this Special COVID-19 Edition of SiteMinder’s Changing Traveler Report, we surveyed 500 local citizens to understand how their plans, behavior and preferences had changed since the outbreak of the coronavirus pandemic.
The hotelier’s essential guide to recovery: Coronavirus (COVID-19) and domestic tourism
With domestic travel returning quickly, hoteliers must be switched on and prepared to win the bookings they need to get their business back on track. This guide provides all the advice you'll need, plus tips for international recovery.