Understand hotel industry statistics and learn how guests book a room online and what guests expect during their hotel experience.
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Brazil offers world-famous, diverse landmarks and events, including Christ the Redeemer, Carnival, the city of Ouro Preto, the Amazon River and the Iguaçu Falls. Let’s look at the statistics and assess the opportunity for hotel bookings in 2018.
If your guests don’t feel connected to your hotel, they could still be ruled by price, location, or facilities next time they go to book. Here’s how to connect with them on an emotional level.
Providing the best customer service at your hotel means providing the best customer service full stop. Here are some tips for your property.
There’s too much happening in the hospitality industry for hoteliers to keep up every month. Catch up on stats you might have missed in April...
A new report from SiteMinder has given insight into the key drivers of success for global hoteliers. Here’s what chapter two of the Global Hotel Business Index 2018 told us...
There's never a shortage of opportunities to get involved with SiteMinder, wherever you are in the world. Here's what's on in May.
Global travellers experience an entire journey online before they arrive at your hotel. Here are 17 stats detailing the modern digital habits of travellers.
Take our 14 day challenge will help build a group of loyal staff who will not only stay with your company, but will be ambassadors for your hotel brand.
SiteMinder has published a new report detailing the business plans, priorities, and opinions of global hoteliers. Here's the exclusive 2018 index...
20 surprising hospitality stats: What can your hotel learn?
In this webinar, we explore the topic and share the findings of the session. We discuss the possibilities of robotisation in hotels but also look at the challenges.
Creating promotions at your hotel doesn’t have to be hard or complicated. Even simple plans can deliver increased bookings and revenue for your property. Take a look at these tips.
There’s too much happening in the hospitality industry for hoteliers to keep up every month. That’s why SiteMinder’s TrendTracker is here…
Being able to communicate effectively with guests at your hotel is a huge factor in the experience they have and the feedback they leave once they depart. Here’s how to get it right.
Wondering how to hire hotel staff that will make your guest experience shine? Here are six traits you should look for in new hires.