Passkeys explained: The complete security guide for hotel owners and managers
Learn why passkeys are important, how they work, and how to set up passkeys on your SiteMinder account to remain secure.
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Agentic AI for hotels: What it is, how it works, and what it means for your property
What is agentic AI? Agentic AI is artificial intelligence that can take action on its own to complete work and achieve specific goals for your hotel. Instead of simply generating text or images when you prompt it, an AI agent is a digital asset that can plan, execute, and complete multi-step tasks without needing your […]
Multi-property, multi-system, management solved and simplified for abba hotels with SiteMinder’s platform
With 25 properties to be managed and optimised, abba hotels needed sophisticated, yet simple, software to scale effectively. SiteMinder answered the call.
MICE Hotels: A complete guide for hotel owners
What is a MICE hotel? A MICE hotel is a property designed to host Meetings, Incentives, Conferences, and Exhibitions—the four pillars of corporate event travel. These hotels offer purpose-built spaces and services that business guests need: conference rooms, breakout areas, event technology like AV systems, and on-site accommodation for attendees. The acronym has nothing to […]
Hotel conferences: How to boost revenue & bookings
What is a hotel conference? A hotel conference is a planned gathering hosted within a hotel’s meeting facilities where attendees also have access to on-site accommodation and services. It can range from a small training session to a multi-day summit, combining formal sessions with hospitality, catering, and logistics under one roof. For hoteliers, it is […]
Latest trends in the hotel industry for 2026: How travellers research, choose, and book hotels
If your hotel’s marketing strategy looks the same as it did two years ago, you’re leaving money on the table. The way travellers find, research, and book hotels has fundamentally changed in 2026, and the shifts aren’t subtle. For the first time ever, 26% of travellers are starting their hotel search on Booking.com, overtaking Google […]
Why wellness hotels are redefining guest expectations
What is a wellness hotel? A wellness hotel is a property designed to help guests enhance their physical and mental wellbeing. These hotels integrate wellness into different aspects of the guest experience: spa and fitness facilities, healthy dining options, access to nature and more. While traditional hotels tend to focus on comfort and convenience, wellness […]
Why bleisure travel matters for hotel owners
Learn why bleisure travel is the fastest-growing segment and how hotels can boost bookings by catering to work-and-play travellers.
Hotel reputation management: A complete guide for hotel owners
What is hotel reputation management? Hotel reputation management is the process of monitoring and influencing how your property is perceived, both online (online travel agencies, review platforms, social media) and in the real world. The aim is to amplify positive guest experiences and identify/resolve issues quickly. This hotel management strategy protects revenue, strengthens brand loyalty […]
Butcombe Boutique Inns saves time and drives growth with Zonal Hotel Solutions & SiteMinder
Butcombe Boutique Inns combined SiteMinder and Zonal to achieve 9.8% growth, save 8 hours weekly, and handle 100+ extra calls.
Hotel maintenance: Tips & guide for hotel owners
What is hotel maintenance? Hotel maintenance is the ongoing process of inspecting, repairing and servicing a property’s facilities, systems and equipment to ensure everything remains safe, functional and presentable. It extends the life of your hotel assets, reduces costly breakdowns, and ensures a positive guest experience. Hotel maintenance is a critical operational function that aims […]
Hotel weddings: A complete guide for hotel owners
What is a hotel wedding? A hotel wedding is a full wedding experience delivered within one property, where ceremony, reception, and related events are hosted across hotel spaces and coordinated by in-house teams. It combines event venues, catering, accommodation, and operations into a single, managed service. In this article, we’ll explore why hotel weddings are […]