Explore Trends and Advice

Understand key hotel industry statistics and learn about the latest traveller trends from how guests book a room online, right through to what your guests expect during their hotel experience. Hear about the success hotels all around the world are having with hotel management technology, and explore our ‘how to’ articles so you can master this fast-changing hospitality industry with some new ideas.

sustainable hotels

Sustainable hotels: How do you balance the struggle between luxury and frugality?

Sustainable hotels take time and commitment to achieve but it doesn’t have to be at the detriment of profit or guest experience. SiteMinder explores.

How to remove friction from your guest’s hotel booking experience

How to remove friction from your guest’s hotel booking experience

Customer friction is a powerful booking barrier because it can come from many directions, but the good thing is how easy it is to solve. Find out how in this SiteMinder blog.

A lion overlooking a Chinese hotel

Why it’s important to let your destination shape hotel culture

Your hotel culture should not only stay true to your brand values, but it should also reflect the local community that your hotel is located within.

city trends

Around the world in 80 words: What did we learn about the top 100 city destinations?

City trends and data are a good indication of the local tourism performance of your region and what levels of business you should expect at your hotel.

corporate guests

20 important things hoteliers should know to attract corporate guests and bookings

Corporate guests are a huge market that many hotels rely on for repeat business. If your property is set up for business travellers take note of these tips.

Mike Rogers

Meet the Creators: SiteMinder’s CTO Mike Rogers says “empathising with customers is the critical thing”

SiteMinder’s chief technical officer Mike Rogers sheds some light onto what makes the company so successful and how it fits into the hospitality industry.

What hotel industry issues keep global hoteliers awake at night?

When asked to think more broadly about the industry, what did hoteliers say about the issues facing the industry as a collective. A recent industry report from SiteMinder asked hoteliers explore this area…

Hotel Industry Challenges

SiteMinder research finds direct bookings present the biggest challenge for hotels of all sizes

Hoteliers around the world are faced with many challenges. A recent industry report from SiteMinder asked hoteliers to reveal what keeps them awake at night…

Managing Hotel Budgets

Managing your hotel’s budget: ‘Generating revenue’ ranked the top spend area for hoteliers

Managing your hotel’s finances can feel like an uphill struggle and planning budget priorities adds more complexity. A recent industry report from SiteMinder asked hoteliers about their plans for spending…

How to maximise your connection with your hotel's property management system

How to maximise your connection with your hotel’s property management system

Your hotel’s property management system connection has to be a serious consideration if your hotel business is to be successful. Find out how to maximise your integration in this SiteMinder blog.

How to increase guest bookings at your hotel when travellers don’t want to travel

How to increase guest bookings at your hotel when travellers don’t want to travel

Americans are failing to take advantage of their days off leaving millions of dollars on the table for hoteliers. This blog will help you learn how to increase traffic to your hotel when your regular business is dropping off…

6 ways to improve your hotel website load time

Don’t lose bookings to a slow hotel website load time. Ensure your website is optimised to give users a trouble-free experience.

Free downloadable guide: SiteMinder’s Hotel Success Stories Collection

In our success stories collection you’ll find real-life examples of how some of the world’s biggest hotels have prospered using SiteMinder’s award-winning technology solutions.

A bar inside of a hotel

ROOMS WITH A VIEW: Sanctuary Retreat, Mission Beach, Australia

It’s called Sanctuary Retreat for a reason and this hotel in Australia’s Queensland is doing great things with conservation for the environment and guests.

A Traveler's tent in the bush

ROOMS WITH A VIEW: Solscape, New Zealand

How does Solscape in New Zealand balance sustainability and managing guests? This SiteMinder blog explores their ecotourism credentials, and of course yoga.

4 key moments every hotelier should know about mobile bookings (…and tactics to convert guests)

Micro-moments are a key aspect of your hotel marketing plan. Make sure you’re influencing travellers in the right ways as they move through their booking journey.

news

Hotel Industry News: Things you might have missed in March

News and statistics in the travel world are impossible to keep up with, that’s why SiteMinder’s TrendTracker is here. Find out what you missed in March.

Hotel booking behaviour: Why you should dig deep and analyse the way guests search online

Hotel booking behaviour: Why you should dig deep and analyse the way guests search online

Identifying changing traveller booking behaviour is a key component of a successful hotel marketing and distribution plan. This blog from SiteMinder explores the latest trends.

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