Explore Trends and Advice

Understand key hotel industry statistics and learn about the latest traveller trends from how guests book a room online, right through to what your guests expect during their hotel experience. Hear about the success hotels all around the world are having with hotel management technology, and explore our ‘how to’ articles so you can master this fast-changing hospitality industry with some new ideas.

hotel culture

Why it’s important to let your destination shape hotel culture

Your hotel culture should not only stay true to your brand values, but it should also reflect the local community that your hotel is located within.

8 reasons why a mobile app is a good idea for your hotel

A mobile app is the next logical step to boost your customer service, data analysis, and technological advancement. Here’s why we think it’s such a good idea…

How to manage high occupancy rates and build better guest loyalty programs

When your hotel occupancy is near capacity, it’s the perfect time to work on guest loyalty. Here’s how to engage your guests and improve long-term business.

Free on-demand video: What to expect from the hotel industry of 2020…

What exactly will the guests of 2020 expect and what technology will hotels need to meet their needs? SiteMinder, IDeaS, and Revinate sought to answer these questions with expert speaker Dr Peter O’Connor who speaks about the future outlook of the industry…

hotel industry 2020

FREE infographic] The Hotel Industry of 2020: Predicting the future of hotel tech is difficult

The hotel industry of 2020 will be shaped by the rapid evolution of customer behaviour and expectation, but are hotels ready to meet the demand?

hotel data analysis

The changing face of hotel data analysis and consumer perspective

Hotel data analysis is being increasingly driven by the power consumers now have in sourcing information and making independent purchase decisions.

Your February guide to what’s on with SiteMinder…

There’s always something happening at SiteMinder, wherever you are in the world. Here’s your guide for what’s on in February.

How you can use your hotel restaurant to increase bookings

Your hotel restaurant is a bigger resource than you realise. Use it to create premium guest experiences and drive more direct bookings to your hotel.

5 reasons you need to be tracking voice reservations at your hotel

Voice reservations are still a valid channel for your hotel and may have a bigger impact than you think on marketing and hotel booking success. Here’s why..

SiteMinder Support: How to get in touch with us over Christmas and New Year

As always, the SiteMinder support teams are here to help you over the festive period. We have brilliant teams based all around the world ready to help figure out any technical difficulties you might be having during Christmas and New Year.

Design tips for your hotel website: Why you should make these features your main focus

Why is good website design important for your hotel? And how can you get started if you’re a beginner with no design skills? This SiteMinder blog looks at the best examples of hotel website design for true inspiration…

5 simple ways to capitalise on events near your hotel and boost revenue

There are many ways you can use an event to adjust your revenue strategy and improve the popularity of your hotel. Check out out tips…

ROOMS WITH A VIEW: Sanctuary Retreat, Mission Beach, Australia

It’s called Sanctuary Retreat for a reason and this hotel in Australia’s Queensland is doing great things with conservation for the environment and guests.

ROOMS WITH A VIEW: Solscape, New Zealand

How does Solscape in New Zealand balance sustainability and managing guests? This SiteMinder blog explores their ecotourism credentials, and of course yoga.

ROOMS WITH A VIEW: Moorings Hotel, Vanuatu

Cyclone Pam hit tropical paradise Vanuatu back in March. How are hotels rebuilding? How is tourism affected? SiteMinder’s blog talks to the Moorings Hotel.

State of the Nation 2017: Should hoteliers in Spain be preparing for a new golden age of tourism?

This SiteMinder report takes a visual look at the popularity of Spain as a tourism destination demonstrating why Spanish hoteliers should be preparing for a new golden era in attracting guests.

Hotel Industry News: Things you might have missed in January

Hotel industry news is not always easy to keep up with, so SiteMinder has created the monthly TrendTracker to bring you all the latest in the travel world.

Guest booking behaviour: Are you thinking about targeting these important traveller groups in 2017?

Customer-focused thinking and research allow a hotel to curate the personalised experiences that all modern customers want. So when it comes to guest booking behaviour, are you targeting these groups?

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