Understand key hotel industry statistics and learn about the latest traveller trends from how guests book a room online, right through to what your guests expect during their hotel experience. Hear about the success hotels all around the world are having with hotel management technology, and explore our ‘how to’ articles so you can master this fast-changing hospitality industry with some new ideas.
Your hotel culture should not only stay true to your brand values, but it should also reflect the local community that your hotel is located within.
A mobile app is the next logical step to boost your customer service, data analysis, and technological advancement. Here’s why we think it’s such a good idea…
When your hotel occupancy is near capacity, it’s the perfect time to work on guest loyalty. Here’s how to engage your guests and improve long-term business.
What exactly will the guests of 2020 expect and what technology will hotels need to meet their needs? SiteMinder, IDeaS, and Revinate sought to answer these questions with expert speaker Dr Peter O’Connor who speaks about the future outlook of the industry…
The hotel industry of 2020 will be shaped by the rapid evolution of customer behaviour and expectation, but are hotels ready to meet the demand?
Hotel data analysis is being increasingly driven by the power consumers now have in sourcing information and making independent purchase decisions.
There’s always something happening at SiteMinder, wherever you are in the world. Here’s your guide for what’s on in February.
Your hotel restaurant is a bigger resource than you realise. Use it to create premium guest experiences and drive more direct bookings to your hotel.
Voice reservations are still a valid channel for your hotel and may have a bigger impact than you think on marketing and hotel booking success. Here’s why..
As always, the SiteMinder support teams are here to help you over the festive period. We have brilliant teams based all around the world ready to help figure out any technical difficulties you might be having during Christmas and New Year.
Why is good website design important for your hotel? And how can you get started if you’re a beginner with no design skills? This SiteMinder blog looks at the best examples of hotel website design for true inspiration…
There are many ways you can use an event to adjust your revenue strategy and improve the popularity of your hotel. Check out out tips…
It’s called Sanctuary Retreat for a reason and this hotel in Australia’s Queensland is doing great things with conservation for the environment and guests.
How does Solscape in New Zealand balance sustainability and managing guests? This SiteMinder blog explores their ecotourism credentials, and of course yoga.
Cyclone Pam hit tropical paradise Vanuatu back in March. How are hotels rebuilding? How is tourism affected? SiteMinder’s blog talks to the Moorings Hotel.
This SiteMinder report takes a visual look at the popularity of Spain as a tourism destination demonstrating why Spanish hoteliers should be preparing for a new golden era in attracting guests.
Hotel industry news is not always easy to keep up with, so SiteMinder has created the monthly TrendTracker to bring you all the latest in the travel world.
Customer-focused thinking and research allow a hotel to curate the personalised experiences that all modern customers want. So when it comes to guest booking behaviour, are you targeting these groups?
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