4 easy ways to surprise and delight your hotel guests this Christmas
It’s an exciting time of year and guests will be expecting a great experience at your hotel. Here’s how you can keep them happy this festive period.
Understand hotel industry statistics and learn how guests book a room online and what guests expect during their hotel experience.
Subscribe for monthly insightsIt’s an exciting time of year and guests will be expecting a great experience at your hotel. Here’s how you can keep them happy this festive period.
Eric Hallin's hotel career spans 40 years. Now in his tenth year at the Rembrandt in Bangkok, he leads his team who create a great experience for the many international guests. SiteMinder found out the secrets to his success...
For improved guest satisfaction and a better reputation for your business, you need to pay close attention to the cultural diversity of your guests and your staff. Here’s how you can do it.
Upselling can be a very useful way to boost revenue, increase customer satisfaction, and ultimately build a more profitable business. Here’s some essential tips from SiteMinder...
Every month provides opportunities to get involved with SiteMinder. Here’s how you can connect with us at November’s events...
‘The Matchmaker’ is a hotel that will allow guests to impact the culture and brand of the hotel through personal connections and relationships. Does this sound like your hotel?
AI is becoming more prominent in the hospitality industry and the potential benefits are expanding every day. Here are some examples.
‘The Choreographer’ is a hotel of the future which will redefine service by managing the entire travel experience in a painless manner to remove any stress from the guest.
'The Neighbour' is a hotel that prioritises the connection between hotel and local area, operating as a mediator for guests to get a valuable and authentic experience.
The Architect is a hotel that creates creative, flexible, and creative spaces that appeal to guests who have a diverse range of needs. Does this sound like your property?
The Curator is a hotel that listens to the individual needs of guests and facilitates the required resources to personalise their stay. Does this sound like your property?
Hotel design isn’t just about the height of your ceiling or the colour of your carpet. In the future there are many different aspects that will define the setup of hotel businesses.
Is there a correlation between accommodation searches and hotel demand? Data from Google and STR seems to show this is the case. Check out the findings here.
With the first half of the year almost over, it’s time to see how travellers are planning their trips in June, thanks to new research from travel data experts Sojern.
Hoteliers are passionate about great guest experience. A recent survey from SiteMinder asked them to rank their key motivators.
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