Hotel Management

Hotel management is a massive undertaking. It requires exceptional organisation, skill, and accuracy. Fortunately there is a range of technology that can make it easier.

Explore our blogs and infographics to learn best practice for hotel management.


Christmas guest

4 easy ways to surprise and delight your hotel guests this Christmas

It’s an exciting time of year and guests will be expecting a great experience at your hotel. Here’s how you can keep them happy this festive period.

How to build a team of hotel staff (…and effectively lead them)

After your guests, one of the most important things at your hotel is your staff. Here’s how you can make them the backbone of your success.

Technology impacting the hotel industry workforce

The new relationship between technology and the travel industry workforce

Technology holds a number of benefits for the hospitality industry and it’s having a huge impact on the workforce and the way businesses manage customer relationships.

What's on

Your November guide to what’s on with SiteMinder

Every month provides opportunities to get involved with SiteMinder. Here’s how you can connect with us at November’s events…

hotel of the future

Profiling ‘The Choreographer’: Is this your hotel of the future?

‘The Choreographer’ is a hotel of the future which will redefine service by managing the entire travel experience in a painless manner to remove any stress from the guest.

Hotel halting demise of guest loyalty

Ask the Hotel Experts: How can hotels halt the demise of guest loyalty?

With guest loyalty in the hotel industry seemingly fighting a losing battle, is it possible to reinvigorate it? Jordan Hollander of Hotel Tech Report says it is..

Your October guide to what’s on with SiteMinder…

Every month provides opportunities to get involved with SiteMinder. Here’s how you can connect with us at October’s events…

Future traveller tribes

Future Hotel Guests: Tomorrow’s traveller tribes revealed

Future travellers will be even more complex than they are now, with more options, diversity and better access to technology. How can your hotel respond?

On air listening to hotel podcasts

5 of the best go-to podcasts for hotel managers

Podcasts are a great resource for hotels, offering a vast amount of knowledge and expertise that hoteliers can use to successfully run their business.

Young workers at a hotel

Are you following the rules for recruiting younger workers at your hotel?

Hiring and retaining young staff members isn’t always easy in the hospitality industry. Take note of these practical tips at your hotel.

The UK hospitality industry is concerned about filling roles post-brexit

What does the UK hospitality industry look like post-Brexit?

The Brexit vote immediately created a conversation within the UK hospitality industry, with particular concerns over a potential staff shortage in the future.

Virtual reality is useful for hotel guests

Ask the Hotel Experts: What should hoteliers know about virtual reality?

Virtual technology is still a mystery for some hotels, despite how useful it can be. Marc Charette of Work Pics takes us through everything you need to know.

Dogs are loyal to their owners and a hotel loyalty program will help improve your hotel's online reputation

Why loyalty programs are vital for your hotel’s online reputation

Nothing is more important at your hotel than online reputation. Help grow your positive web presence with loyalty programs using these tips from SiteMinder.

Free Infographic: 5 ways to get ahead of your local hotel competition

How closely do hotels watch their local competition? SiteMinder gives you 5 quick wins to stay ahead of your competitors.

‘Great guest experience’ is the biggest motivator for hoteliers globally

Hoteliers are passionate about great guest experience. A recent survey from SiteMinder asked them to rank their key motivators.

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