How to run a hotel (the right way)
In this blog we’ll detail the key considerations that will allow you to effectively run a hotel business.
Hotel Management
Hotel management is a massive undertaking. It requires exceptional organisation, skill, and accuracy. Fortunately there is a range of technology that can make it easier. Explore our blogs and infographics to learn best practice for hotel management.
Retaining your hotel staff: 5 best practice tips to live by
Keeping a consistent team of staff together at your hotel could go a long way to achieving long-term success at your hotel. Here are some best practice tips.
Why your hotel needs clear business goals to maximise bookings
No success is ever gained without first building a solid foundation of business plans. If you don’t know where to start at your hotel, take a look at this simple advice.
Research finds ‘guest personalisation and strong brand’ key for hotel success
A new report from SiteMinder has given insight into the key drivers of success for global hoteliers. Here’s what chapter five of the Global Hotel Business Index 2018 told us...
How to make your hotel staff happy: Take the 14-day challenge
Take our 14 day challenge will help build a group of loyal staff who will not only stay with your company, but will be ambassadors for your hotel brand.
Speaking the same language as guests: How you can optimise communication at your hotel
Being able to communicate effectively with guests at your hotel is a huge factor in the experience they have and the feedback they leave once they depart. Here’s how to get it right.
Hiring at your hotel: The six best traits of successful hotel staff
Wondering how to hire hotel staff that will make your guest experience shine? Here are six traits you should look for in new hires.
How to tackle the productivity challenge at your hotel
The productivity of a business can be hard to measure, and even harder to enact good strategies to increase it, especially for hotels. Here’s some information that can help your property.
Your guest service framework: Why hotels need to focus on employee satisfaction and happiness
Happy staff make for happy guests. It’s a simple concept but more complicated to achieve. Here’s how to create a positive environment at your hotel.
10 brilliant books that every hotel manager needs to read
Books and the knowledge they contain should be used more widely by hotel managers looking to set a strong foundation for their management strategy. Here’s 10 of the best.
How to become a better hotel manager: Tips, tricks, and advice
Being a good hotel manager requires a lot of personal skills and knowledge. Here’s some high-level advice to point you in the right direction.
4 simple food and beverage lessons for hoteliers
Providing exemplary food and beverage service at your hotel will go a long way to generating positive reviews and return business. Here are some tips.