It’s an exciting time of year and guests will be expecting a great experience at your hotel. Here’s how you can keep them happy this festive period.
After your guests, one of the most important things at your hotel is your staff. Here’s how you can make them the backbone of your success.
Technology holds a number of benefits for the hospitality industry and it’s having a huge impact on the workforce and the way businesses manage customer relationships.
Every month provides opportunities to get involved with SiteMinder. Here’s how you can connect with us at November’s events...
‘The Choreographer’ is a hotel of the future which will redefine service by managing the entire travel experience in a painless manner to remove any stress from the guest.
With guest loyalty in the hotel industry seemingly fighting a losing battle, is it possible to reinvigorate it? Jordan Hollander of Hotel Tech Report says it is..
Future travellers will be even more complex than they are now, with more options, diversity and better access to technology. How can your hotel respond?
Podcasts are a great resource for hotels, offering a vast amount of knowledge and expertise that hoteliers can use to successfully run their business.
Hiring and retaining young staff members isn’t always easy in the hospitality industry. Take note of these practical tips at your hotel.
The Brexit vote immediately created a conversation within the UK hospitality industry, with particular concerns over a potential staff shortage in the future.
Virtual technology is still a mystery for some hotels, despite how useful it can be. Marc Charette of Work Pics takes us through everything you need to know.
Nothing is more important at your hotel than online reputation. Help grow your positive web presence with loyalty programs using these tips from SiteMinder.
How closely do hotels watch their local competition? SiteMinder gives you 5 quick wins to stay ahead of your competitors.
Hoteliers are passionate about great guest experience. A recent survey from SiteMinder asked them to rank their key motivators.
Sustainable hotels take time and commitment to achieve but it doesn't have to be at the detriment of profit or guest experience. SiteMinder explores.