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What is a digital concierge? A digital concierge is a virtual system that assists hotel guests by handling requests, providing recommendations, and facilitating communication with hotel staff. Whether through a mobile app, an in-room tablet, or a web-based interface, digital concierges offer a wide range of services such as booking reservations, managing room service orders, […]
What is a hotel tech stack? A hotel tech stack is a combination of software tools used by hoteliers to manage and streamline operations, to enhance the guest experience, and to generate and optimise revenue. The hospitality industry was one of the earliest adopters of digital technologies, and has remained at the leading edge of […]
What is hotel automation? Hotel automation is the use of technology to perform routine tasks and manage operations in a hotel with minimal human intervention. This includes automating guest check-ins, housekeeping schedules, inventory management, and communication with guests through automated messaging platforms. Automation helps hotels operate more smoothly and allows staff to focus on high-value […]
Learn how a hotel chatbot can revolutionise guest service, streamline operations, and boost occupancy and revenue.
Discover how to adapt to Airbnb's exit from China with strategies for hoteliers to attract guests, leverage alternatives, and boost bookings.
A complete guide to AI in the hospitality industry, tailored for hotels to enhance operations, improve guest experiences, and boost revenue.
Making sure your hotel is listed on the best bookings apps will be crucial to how much revenue your hotel can drive. See our full list.
Learn about hotel mobile check-in and see how to leverage mobile optimisation to improve guest experience at your hotel.
Learn how cyber security in the hospitality industry can safeguard digital infrastructure, protect guest data, and stay ahead of threats.
Explore how travel technology has transformed the way hotels operate and how hotel groups can harness its power for greater long-term success.
SiteMinder reviews: Average rating The average 5-star rating of SiteMinder reviews is 4.2 across credible online review websites and software marketplace platforms. SiteMinder reviews are widely available on HotelTechReport (HTR), the global authority on hotel technology solutions. Trusted by industry professionals, HTR serves as a centralised hub for verified reviews, ratings, and in-depth reports which […]
While a hotel robot might seem like a gadget, they’re proving to be game changers in the hospitality landscape. Learn more here.
Learn how to use the Hostelworld inbox within this complete guide for your hotel or accommodation business.
Understand booking channels and how your hotel can use them to maximise occupancy and revenue successfully.
Don't ignore the dominance of online bookings. Learn how you can take control of hotel bookings online and boost revenue.